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All reviews grand nikko shore restaurant the cliff villa lounge mandara spa ocean view private beach kids club japanese restaurant every hour indian ocean high tea beach front family room swim up bar pool side afternoon tea
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Reviewed 17 December 2015

Staff are amazing and so helpful, Club Facilities are fantastic, the infinity pool is the perfect spot to look out over the Indian Ocean, the food was delicious, rooms are beautiful and spacious and have AMAZING VIEWS and huge balconies in the seventh heaven rooms with comfortable day beds to enjoy the sunshine from the privacy of your own balcony.

  • Stayed: December 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alanah1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded 17 December 2015

Dear Alanah1984,
Thank hyou for choosing Grand NIkko Bali and taking the time to share your experience with TripAdvisor readers.
We are delighetd to read that you fully enjoyed your stay, teh beautiful views, the great service from our associates at NIkko Club and the oversized balcony of your "Seventh Heaven"room.
We look forward to welcoming you again.
Best regards,
J-Charles L
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2015

This is a beautiful hotel in Bali, everything seems to be amazing in this hotel. This hotel is very huge and very scenic and one needs to put lot of time to visit the hotel.

Room service needs to be improved a little.

Outside the rooms I found it was not kept that clean.

Beach was awesome.

The thing which I most dislike about this place is that it is far off from the market and once sun is down it is too dark and scary.

Otherwise the place is Superb to stay though little overpriced.

  • Stayed: January 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Amit A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded 17 December 2015

Dear Amit A,
Thank you for choosing Grand Nikko Bali and taking the time to share your experience with TripAdvisor readers.
I am delighted to read that you enjoyed your stay with us. Grand Nikko Bali indeed offers beautiful views over the Indian Ocean, we are actually one of the only hotels in Bali offering such a scenic view.
Your other comments are taken on board and we will work on improving our quality.
We look forward to welcoming you again for more of this stunning views.
With best regards,
J-Charles L
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2015

This hotel is 5 star fabulous. Nusa Dua Luxury without the presence . Great for families or couples. Has great facilities, food and accomodation. Clean, friendly staff and is a pleasure to stay. We love this place. We will return.

Room Tip: A room with a view has perfect ocean views
  • Stayed: October 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank missmooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded 17 December 2015

Dear missmooo,
Thank you for choosing Grand Nikko Bali and taking the time to share your experience with TripAdvisor readers.
I am delighted to read that you enjoyed your stay, the facilities offered and our friendly associates.
WE look forward to welcoming you back.
Best regards,
J-Charles L
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2015

the building is too sensitive to any movement, especially for the floor. i was in 2416 room when somebody in 2516 move all around their room and its make very noisy sounds in my room. I can't blame them for those noises, it's all because of the building structure.

Stayed: December 2015, travelled on business
Review collected in partnership with this hotel
Thank denix008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded 17 December 2015

Dear denix008,
Thank you for staying in Grand Nikko Bali and taking the time to share your feedback with TripAdvisor readers.
I am sorry to read about your issue with noise from the room above yours.
It is unusual and I believe we kindly moved you to another room!
We look forward to welcoming you again at any of our top floor room or in a villa.
With best regards,
J-Charles L
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2015 via mobile

Staying for 2 days for family holidays here were completely complete. The hotel provide good food, private beach, great pool with slides, jungle camp for kids, and camel to ride by the beach, and the staff also helpful and warm. We definitely will come again for holiday here.

Stayed: December 2015, travelled with family
Thank hprasojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this reviewResponded 13 December 2015

Dear hprasojo,
Thank you for choosing Grand Nikko Bali for your family vacation and taking the time to share your experience with TripAdvisor readers.
We are delighted to read that you enjoyed your stay, the facilities on offer and our helpful and warm associates.
We now look forward to welcoming you again.
Best regards,
J-Charles L
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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