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All reviews walking distance to the shopping mall swimming pool opposite the beach the location is perfect every morning breakfast was delicious hotel location stayed nights egg station pleasant stay standard room bali beachwalk nila toiletries renovation surf
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Reviewed 2 April 2018

Called in here for Breakfast and was really disappointed. Food was terrible. Asked for Bacon and Eggs. Eggs were poached as asked but took ages to arrive. After the eggs arrived about 5 minutes later the Bacon was delivered to the table. It was definitely not Bacon, but rather cooked Spam. It smelt like old running shoes and tasted terrible. Would not recommend this at all. Much better places to eat than here. Overpriced and service was not great either.

Date of stay: March 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Sharryn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bagus N, General Manager at Wyndham Garden Kuta, responded to this reviewResponded 10 April 2018

Dear Sharryn L,

We do apologize for your unpleasant breakfast experience, your comment is highlighted and we have briefed our food and beverage team to more putting their effort to deliver better product for next guest visit.


Thank you,
Regards


Bagus Ngurah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2018 via mobile

The hotel is just opposite the beach. That the only nice thing to say about this hotel. View is spectacular obviously. Walking distance to Boardwalk Shopping Ctre,many cafes near by. Its entertaining at nights.Rooms are ok. But poor in maintaining it. Slow water in the shower, aircon not cold, despite complaining few times to the housekeeping. I prefer to take breakfast outside rather than in the hotel. Stayed for 5D 4N...Its definitely not a 4 star hotel. 3 star from me!

Date of stay: February 2018
Trip type: Travelled with family
Thank Sujatha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bagus N, General Manager at Wyndham Garden Kuta, responded to this reviewResponded 10 April 2018

Dear Sujatha K,

Thank you for taking your valued time to write review to Wyndham GardenKuta Beach Bali.
All of your constructive comment we noted seriously and using this to fix and upgrade our maintenance programs.
We also brief our culinary team to look more deeply about our breakfast services.

Thank you and have a great day

Best regards,


Bagus Ngurah
Resort Manager

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Reviewed 15 March 2018 via mobile

I was not stay at the hotel, just stop over for lunch and meet my friend at their newest cafe shop called coffee and oven.
The cafe offer fresh pastry and bakery. But I was thinking to have something more heavy then asked the staff to make a symple Lasagna.
What a surprising taste they deliver to my table! It's just release my hunger perfectly... Cost me only for IDR80. 000
The cafe looks homey and cozy with very friendly staff serving my order.

I must give good credit for the play list they put on, is nice touch when you have proper music play at modern and trendy cafe like this Wyndham hotel in Kuta. Will coming back soon!

Date of stay: March 2018
Trip type: Travelled solo
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bagus N, General Manager at Wyndham Garden Kuta, responded to this reviewResponded 10 April 2018

Dear Ron,

Thank you for the great review and love to know that you enjoy our Lasagna and the restaurant's music.
Looking forward to welcome you back sometime in future


Best regards,


Bagus Ngurah
Resort Manager

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Reviewed 9 March 2018

Pictures are nothing like the hotel. The hotel is run down, old, and in bad condition, allocated room 1403 which stunk of sewerage and mould, moved to room 1408 which had faulty air conditoning and generally badly maintained, gaps in the balcony door, noisy, TV reception was like something from the 1950s, Hotel wanted to charge a deposit for a second key.. which hotel in the world charges a deposit for a piece of plastic! The Wyndham hotel brand in the USA would never do that. Breakfast was bland and unappealing, cold food was simply on plates stacked on a bed of ice, coffee was just basic percolated coffee kept warm on a warming plate. Major new hotel being constructed at back of the property will take years, they have only just begun. There is nothing nice about this hotel , nothing, its a knock down and rebuild job in my opionion.

Staff where lovely, very friendly, very nice and very helpful.

Room tip: stay at another hotel
Date of stay: March 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank maxjs20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bagus N, General Manager at Wyndham Garden Kuta, responded to this reviewResponded 15 March 2018

Dear Maxjs20,

Thank you very much for taking time to write review for Wyndham Garden Kuta Beach Bali,
Our sincerely apology for unpleasant experience you had during your stay with us, all comments in regards to the property and facilities defect are highlighted and we will do our best to fix the problem

We have been deliver your comments about breakfast to our culinary team to revisit our recipe and strengthen our standard service. Thank you for mentioning our staff friendliness, despite bad experienced you had during your stay.

We hope that we still have chance to serve you back sometime in future, especially once our renovation is fully completed.

Best regards,


Bagus Ngurah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018

This hotel and restaurant occupies a prominent spot on the beach in Legian. The hotel is good, offering excellent service and comfort, and the restaurant offers a good variety on the menu, at competitive prices. Good value and superb location in Kuta.

Date of stay: January 2018
Thank flyingdoc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham Garden ... B, General Manager at Wyndham Garden Kuta, responded to this reviewResponded 7 March 2018

Dear flyingdoc1,

Thank you very much for taking your time to write review expressing your experience staying at Wyndham garden Kuta Beach Bali.
We look forward to serve you back sometime in future.

Best regards,


Bagus Ngurah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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