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“Paradise!”

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AYANA Resort and Spa
Ranked #13 of 55 Hotels in Jimbaran
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Paradise!”
Reviewed 4 March 2012

Beautiful grounds, idyllic location, great service, amazing experience!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PEEPSIE44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,396 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (564)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Perth, Australia
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 March 2012

We had arranged to meet someone at this bar at 4.30pm. We got there soon after and had to wait in the queue at the top of the hill for half an hour. We had started talking to an Inodnesian lady, and she was given priority entrance to the downstairs area. Whilst we were waiting in line, we got a bintang each which cost nearly AUD $10. It was extremely hot in the direct sun. Some people who were coming back up, looked really hot and sweaty and not having fun. Once down below we then had to line up again in the sun. By now we had been waiting for nearly 1.5hours, sweating heaps and wondering if it was totally worth it. We noticed that some of the guys who got pass the fashion police upstairs were now being targeted downstairs, where there is a boutique that you are expected to purchase from to gain entry. By now I had talked my way in to see if my friend was there, which she wasnt. I returned to my friends and declared it was definately time to leave. The view was fantastic, but as hotel guests had priority over visitors which I can understand, then this place is not worth visiting as there is too much hassel. There are plenty of other options out there. Our driver took us to a beach part of Jimbaran Bay where the bintangs cost only $2, and you could watch local girls practice their dancing and Balinese families enjoying the evening. That was well worth it.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Maurs_hunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AYANARESORT, Food & Beverage Director at AYANA Resort and Spa, responded to this review, 6 March 2012
Dear ‘Maurs_hunny’
Thank you for your feedback on your visit to Rock Bar. I understand that you were disappointed by having to queue up to gain access to Rock Bar. As you noted, our in-house guests receive priority access, while we apply the dress code consistently to all guests. The Rock Bar boutique is managed separately and not related to our dress code.

Thank you again and best regards,
Jerome Colson
Food & Beverage Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 March 2012

Ayana exceeded my expectations. My husband and i were travelling with our 2 y old but were in a resort view room. I wasnt sure how this was going to work but it was fine-I just had to work around her sleep time and relax when she was sleeping. The room was kept very clean and serviced regularly throughout the day-we were always getting clean towels!The staff and service couldnt have been better, any request was always attended to with haste. The buffet breakfast in padi was plentiful and you could have had anything you wanted.
Together with my daughter I spent quite a bit of time in the kids club and the main pool. The staff in thhe club were great and really engaged well with her. Particular thanks to Agung, Raini, Suri and Adi who were very patient and great with her. By th epool we need to thank Rendi and Kris who were so attentive and helpful, made our stay very special.
All the staff in reception were great but a special thanks to Dwi.
While here we ate at Sami(italian);dava , Hon Zen(Japanese) and Damar. I couldnt fault the food in any of the restaurants. The best was probablt Dava for food and ambience, the Japanese food was also scrumptious. Prices were not cheap but ok.
All in all we had a fabulous time and would definitely go back if we have the chance.
My only criticism would be of communication-you have to dial the lobby whenever you need anything which seemed a long way round sometimes.

Room Tip: The resrt view rooms near kids club and on ground floor made for easy access to the pool and breakfa...
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angelba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 March 2012

My husband and I went to Bali during the Chinese New Year for our annual holiday. We chose to stay in the Ayana for 5 nights because of its solitude and isolated location. The buildings on their own are state of art and we were thrilled by its grand yet exotic feel from our first impressions. The staff were very helpful and tentative which made up for the slight language barrier. We were upgraded to the "ocean view deluxe room" unexpectedly which we of course did not question and were really grateful considering it was at the busy Chinese New Year holiday period! The room and view were both amazing. We tried three of their restaurants and the Rock Bar. You couldn't fault the quality of their food and service. And the million-dollar sunset view from the Rock Bar is a must must do! We particularly enjoyed their sea water pool which was located right at the edge of the cliff. That sensation of endless water infinity when you see the spread of the Indian Ocean as an extension of the pool is priceless. True 5 star service is seen by the pool, where staff regularly change your towels and provide cold water and snacks as well as taking orders for other more elaborate drinks or food if you desire.

A couple of down sides are the internet connection, which I believe many other travellers have complained about, too. Not only is it VERY over-priced but it is machine specific. So if you pay to enable your laptop, you do not get access in the room or hotel wifi on that device. However as most of the travellers there are aiming for some relaxation and stress-free time they can probably bear a few days of peace and serenity. The other thing that is ridiculously overpriced are the spa treatments. When you consider what the actual staff doing the work get paid, "someone" is getting very wealthy indeed. You can do much much better at local spas all over Bali island, such as "Dancing Fingers".

If you want to tour Bali, simply ask a local taxi driver to quote you for a day. It is easily affordable to have a driver take you wherever you want for a day.

Finally, I have to agree with another reviewer about the kind of "customers" at Chinese New Year. The hotel was full of customers from mainland China and some of them, particularly at Breakfast were loud, rude and inconsiderate. So if you are not a fan of a buzzing breakfast scene, you may want to visit at a different time of the year. By the way, the breakfast offerings are superb including freshly cracked coconuts everyday.

Room Tip: we are happy with our upgraded Ocean View Deluxe Room, although we want to try their 700 dollars per...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chelsie700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saudi Arabia
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 1 March 2012

What a lovely hotel. The facilities are wonderful but it is looking a little tired. The hotel appears to be fixing up the hotel as we noticed one of he wings was closed. The staff really made you feel special and nothing seemed too much trouble. Breakfast was nice and a lovely place to sit and enjoy the surrounds.

The rock bar is a must do not miss it.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Onthemove2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AYANA Resort and Spa

Property: AYANA Resort and Spa
Address: Jl. Karang Mas Sejahtera | Karang Mas Estate, Jimbaran 80364, Indonesia
Phone Number:
Region: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Jimbaran
#5 Family Hotel in Jimbaran
#6 Romantic Hotel in Jimbaran
#8 Top resorts Hotel in Jimbaran
#10 On the Beach Hotel in Jimbaran
#11 Spa Hotel in Jimbaran
#13 Luxury Hotel in Jimbaran
Price Range (Based on Average Rates): €€€
Hotel Class:5 star — AYANA Resort and Spa 5*
Number of rooms: 290
Official Description (provided by the hotel):
The award-winning AYANA Resort and Spa Bali is a world-class destination resort located on 90 hectares of cliff-top land perched above Jimbaran Bay, just 10 kilometers from Bali airport. AYANA’s majestic sunsets and ocean-front views are complemented by white-sand beach and shared facilities as Bali’s only integrated resort with RIMBA Jimbaran Bali. With full access to all dining and recreation at both AYANA and RIMBA and complimentary resort shuttle, guests enjoy the most extensive on-site facilities of any resort in Bali. There are 18 restaurants and bars including the famous Rock Bar; exclusive private beach; 12 swimming pools; world-class Spa with Aquatonic Seawater Therapy Pool and Spa on the Rocks treatment; golf-putting and fitness center; and complimentary WiFi. ... more   less 
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Also Known As:
Ayana Hotel Jimbaran
AYANA Resort And Spa Bali/Jimbaran

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