We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$289
US$282
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Hotel SunGrace(Mussoorie)(Great Value!)
US$50
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
US$217
US$183
Priceline
View Deal
  • Free Parking
  • Breakfast included
Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of US$211/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Jharipani Castle(Mussoorie)(Great Value!)
US$90
US$72
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Ilbert Manor(Mussoorie)
US$87
US$85
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
US$55
US$43
Agoda.com
View Deal
Certificate of Excellence
  • Free Parking
  • Restaurant
Savings alert! 30% below average rates

The price you found is 30% lower than this hotel's average rate of US$61/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Rokeby Manor(Mussoorie)
US$213
US$166
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
La Villa Bethany(Mussoorie)
US$166
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
US$118
US$100
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Brigadiers Cottage(Mussoorie)(Great Value!)
US$40
US$36
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (71)
Filter reviews
71 results
Traveller rating
37
13
8
2
11
Traveller type
Time of year
LanguageAll languages
37
13
8
2
11
Show reviews that mention
All reviewslibrary chowkclean roomsnice experienceoff seasonroadviewbehaviouraccommodationqueen
Filter
Updating list...
42 - 47 of 71 reviews
Reviewed 28 March 2017

room is very clean,staff is very coprative,manager mr.gauri shanker also very help full .we booked this property through cleartrip but i suggest that do't book through cleartrip because they cheat me after booking not provide dinner as mention in booking

  • Stayed: March 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank chetanbhardwaj1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aakash y, Manager at Hotel Crystal Palace(Sea Hawk), responded to this reviewResponded 10 January 2018

Dear Guest, Greetings from Crystal Palace Hotel, Mussoorie !! Thank you for taking the time to review your most recent stay with us. It is really wonderful to know that you had a great stay with us and we thank you for your patronage. Every effort is taken to ensure that we only provide the finest products and services to our guests. Your kind words of compliments have been conveyed to the team. Once again thank you for your generous feedback......... Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2017

Enjoyed thoroughly at Hotel Crystal Palace, excellent location and views from the Hotel. I have had great time there!!! Very good support from the staff.

I really thank Crystal Palace staff for such an excellent service. I will definitely visit hotel and recommend all to visit there too.

  • Stayed: March 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
4  Thank mmanmohan25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aakash y, Manager at Hotel Crystal Palace(Sea Hawk), responded to this reviewResponded 10 January 2018

Dear Guest, Greetings from Crystal Palace Hotel, Mussoorie !! Thank you for taking the time to review your most recent stay with us. It is really wonderful to know that you had a great stay with us and we thank you for your patronage. Every effort is taken to ensure that we only provide the finest products and services to our guests. Your kind words of compliments have been conveyed to the team. Once again thank you for your generous feedback......... Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2017

Good family hotel with great hospitality and clean rooms and nice food. Excellent view from the rooms, little away from the market but the hotels offers to drop n pick from library chowk. All in all a great stay

  • Stayed: January 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank pree2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aakash y, Manager at Hotel Crystal Palace(Sea Hawk), responded to this reviewResponded 10 January 2018

Dear Guest, Greetings from Crystal Palace Hotel, Mussoorie !! Thank you for taking the time to review your most recent stay with us. It is really wonderful to know that you had a great stay with us and we thank you for your patronage. Every effort is taken to ensure that we only provide the finest products and services to our guests. Your kind words of compliments have been conveyed to the team. Once again thank you for your generous feedback......... Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2016

Electricity backup was made available after repeated reminders(they said light aati jaati rehti hai, bas aajaygi 5 min mei)

2. Not even a single toiletry in the bathroom. I had to call them and ask for soap, towels, toothpaste and they said no hand towels they have.

3. I placed an order for Veg noodles from their room service menu but first they said its not available and then i ordered egg parantha, again they said not available. I asked what they have, he asked me apko kya khana hai? I said veg noodles, then he was asking to his chotu if noodles are available (i am still on the phone) he then said noodles boil karne hai so time lagega.

4. Utensils are dirty like they have not been used from last 1 year

5. Person who came to give to plates for the dinner was stinking as he was drunk and the same person came after 1 hour to ask for the plates back which was again a shocker

6. Dirty toilet with insect in the bucket and stool was hell dirty

  • Stayed: August 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Raghav b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aakash y, Manager at Hotel Crystal Palace(Sea Hawk), responded to this reviewResponded 10 January 2018

Dear Sir, apologies for any inconvenience, the property was leased out to Traveller's Paradise Group during your stay. We have taken it back and recently inaugurated our Multi-cuisine rooftop terrace Restaurant with lots of delicacies and the whole property has undergone full renovation, we look forward to hosting you again. :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2016 via mobile

It was a sudden trip and we booked the hotel's deluxe room based upon availability and reach from mall road just a day before. When we reached hotel, staff gave us welcome drink and told us that our booking has been upgraded to super deluxe room with valley view. This was the best thing happened. View from the room and balcony was great. You can see almost half of the town from there. The view was even better after dark. Hotel provided cab to and from mall road but you can enjoy walk as well. Hotel staff is good and very polite. Room service was ok. Overall great experience.

Stayed: August 2016, travelled as a couple
3  Thank Himanshu A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aakash y, Manager at Hotel Crystal Palace(Sea Hawk), responded to this reviewResponded 10 January 2018

Dear Guest, Greetings from Crystal Palace Hotel, Mussoorie !! Thank you for taking the time to review your most recent stay with us. It is really wonderful to know that you had a great stay with us and we thank you for your patronage. Every effort is taken to ensure that we only provide the finest products and services to our guests. Your kind words of compliments have been conveyed to the team. Once again thank you for your generous feedback......... Warm Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews