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“good location and awesome view”

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Hotel Crystal Palace
Ranked #45 of 76 Hotels in Mussoorie
Reviewed 3 June 2016

Services were perfect. The food was poor. Staff was helpful. All the amenities to make it a good hotel. the view of valley from hotel was very good, There was some work going on on approach road so we had a small hassle reaching the place. Else all fine.recommended

Room Tip: good place to stay
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  • Stayed: May 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank nishantpep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketMyHotel, Public Relations Manager at Hotel Crystal Palace, responded to this reviewResponded 27 June 2016

Dear Guest,

Thanks for staying with us and sharing your valuable feedback. It's been a joy serving you. We are glad you enjoyed your visit and found the place worth high recommendation. We would love to welcome you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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16 - 20 of 35 reviews

Reviewed 2 June 2016 via mobile

The hotel is approx 1.5 km from Library chowk. Me and my wife were here for 3 days and here is our review.

Pros:-
1. Since its not on main library chowk, you can expect peace and calm around your hotel.
2. Valley from hotel is very good.
3. Breakfast is good, though there are limited choices.
4. You can avail one complimentary pick and drop during stay till library chowk. Else it's Rs. 200, charged by hotel.
5. The room rates are cheap.
6. People working here are good.


Cons.
1. Some rooms are so bad that you can expect short circuit in electric appliances often.
2. Bed sheets, linen, towels were torn and not properly cleaned.
3. The hotel is big big no for elderly people as no rickshaw comes to the hotel from library chowk and the road to the hotel is quiet steep. Also hotel don't have list.
4. The toiletries address very basic and mostly unusable.


I am giving extra star for the reason that they changed our room after argument. Pls choose this hotel only for following reasons

a. You are low on budget
b. You don't mind walking long
c. You want to stay away from hustle and bustle

Stayed: June 2016, travelled as a couple
Thank Dhrjbajaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2016

A nice experience staying in Travellers paradise crystal palace. Services were perfect. The food was amazing. Staff was helpful. All the amenities to make it a good hotel. Enjoyed the days spent there.

  • Stayed: February 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank rohit a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketMyHotel, Public Relations Manager at Hotel Crystal Palace, responded to this reviewResponded 24 May 2016

Dear Guest,

Thanks for staying with us and writing a wonderful review. We are glad you felt well looked after and found your stay enjoyable. Your comments are highly motivating. We would love to welcome you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2016 via mobile

We stayed here in month march. This place is very close to library chowk. Rooms are decent and good for a family. We took two interconnected rooms as we were a big family. Our rooms was on top floor so biew was amazing.
Food is served on terrace restaurant with great view mussoorie.

Cons. There was some work going on on approach road so we had a small hassle reaching the place.

Else all fine.recommended

Stayed: March 2016
1  Thank Karmveer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketMyHotel, Public Relations Manager at Hotel Crystal Palace, responded to this reviewResponded 24 May 2016

Dear Guest,

Thanks for staying with us and appreciating our accommodation and services with a very warm feedback. We loved serving you and are happy to hear of your enjoyable overall stay. Your rewarding remarks are sure to take us miles. We would love to be of service to you again.

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Reviewed 17 March 2016

I was visiting Mussoorie for the first time..i was glad with this hotel.
Great service,clean and tidy rooms and great staff..
i had taken honeymoon package.go for 3rd floor room with terrace great view.
Good food.i will surely recommend this hotel to everyone. :)

  • Stayed: March 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Nitesh99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketMyHotel, Public Relations Manager at Hotel Crystal Palace, responded to this reviewResponded 10 May 2016

Dear Guest,

Thanks for a very generous and encouraging feedback. We are very happy to hear of your overall satisfaction with our location, food and service. We are glad you enjoyed your visit and found the place worth high recommendation. We would love to welcome you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Crystal Palace

Address: Spring Road, Mussoorie 248179, India (Formerly Traveller's Paradise Crystal Palace)
Region: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
Ranked #45 of 76 Hotels in Mussoorie
Price Range: €14 - €45 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Crystal Palace 3*
Number of rooms: 19
Official Description (provided by the hotel):
Located at a cool and calm place away from the chaos of market.Hotel Crystal Palace Mussoorie - in the midst of deodar trees offers an idyllic break from the humdrum of city life.You can also enjoy the stunning view of sunrise from most of the rooms. Most rooms overlook the alluring Mussoorie and every room has a balcony or a sit-out to enjoy the view with a local brew. An ideal holiday destination for tourists and families with affordable, economical, attractive tariffs, neat and clean rooms.Hotel offers two categories of rooms:- 1.Super Deluxe 2.Deluxe ... more   less 
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