We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great location, average hotel”
Review of Palace on Steps

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Palace on Steps
Ranked #21 of 74 Hotels in Varanasi
Brisbane, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“great location, average hotel”
Reviewed 1 December 2011

Arriving at the hotel it was quite confusing whether we were at the right place or not as it seems to go by 3 other names as well (Palace on Step, Elina and Ajay Hotels). . There are 3 or 4 types of rooms; standard, heritage,maharaja and the AC Suite. We booked the AC Suite online (much cheaper than the hotels website) as a treat to ourselves as we finished the last few days of a 5 week stay in India. Although the location of the hotel was great, being situated right on one of the main Ghats, we were disappointed with our room and suspected that we were actually given the heritage room. The TV, and fridge didn't work, and the hot water seemed to be on holidays, usually taking 20-30 minutes to kick in to a luke warm temp only. The air con worked great but wasn't needed. The hotel has a generator to help with the frequent power cuts but was unfortunately right outside our room making us feel like we were on the Indian Railway. We couldn't help but wonder if the lesser priced rooms would have been better value for money. Breakfasts on the rooftop restaurant (which had stunning views of the Ganges) were basic but tasty, consisting of a Masala Tea, toast and omelette, with scores of monkeys outside the caged dining area providing the entertainment as we ate. Overall a good option especially given the location, but would recommend checking the rooms and that you are getting what you paid for before settling in

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trent f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

425 reviews from our community

Traveller rating
    122
    129
    63
    38
    73
See reviews for
93
105
77
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Buffalo, New York, United States
1 review
Reviewed 19 November 2011

the palace on steps was a most wonderful accommodating hotel
after a 21 hour train ride i was met by one of the hotels staff as i stepped out of my train car
he escorted me to the hotel where he and the staff took the best care of me
as a single woman traveling alone in india they helped me navigate understand and enjoy this most holy but very busy and intense place
my room was most reasonably priced clean and with a breathtaking view overlooking the ganges
the restaurant has delicious and most affordable cuisine
i would recommend this hotel to both the budget conscious and any other traveler who want to experience the real varanasi

Room Tip: ask for the view
See more room tips
  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yogabun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa monica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 November 2011

Staff very friendly and relaxed. No pressure for tips. Other guest we worth the stay. Most were intrepid travelers. Hotel rooms were clean on arrival. Restaurant passable, but view from roof was worth the stay. Recommended.

Room Tip: Ask river Ganges view.
See more room tips
  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 31 October 2011

We spent September traveling across the entire width of India in a motorized Rickshaw. After breaking down 10 times, witnessing another Rickshaw hit a cow, and escaping unharmed from the bandit ridden provence of Bihar, we finally arrive at Varranasi.

The Palace on the Steps is run by very welcoming and friendly people, one of which i found myself having an arm wrestle with after too many King Fishers in their restaurant, which has fantastic views of the Ganges.

You will struggle to find a hotel with better views of the Ganges and with such beautiful rooms. The food is good, the views even better, and the bed sheets were clean. Having seen a lot of India the first thing you MUST always do is look closely at the sheets...sometimes you'll find there's a lot of life in them.

The main sites are all within walking distance and the location is great. Hidden down a maze of back streets you never know what's around the next corner...although it's nearly always a cow. Cows are everywhere.

The best thing about this hotel is the fantastic tour guide. He's 16 and lives locally so knows all the sites and good places to eat. Make sure you ask to spend at least a day with him as you won't regret it...just beware of the silk shop. Barter, barter, barter.

Room Tip: Ask for the slightly more expensive rooms with the ganges view in the courtyard. They are situated...
See more room tips
  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clairec853
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 31 October 2011

It is a very clean and safe environment, and it has hot shower and refrigerator. I love the view from the balcony. The room is spacious and felt great sleeping. I would recommend this hotel for anyone who want to relax, feel safe and have a comfortable stay in varanasi. The people at the front desk are all real friendly.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 4on6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Varanasi hotels
0.6 km away
Hotel Alka
Hotel Alka
#5 of 74 in Varanasi
1,172 reviews
0.2 km away
Ajay Guest House
Ajay Guest House
#42 of 74 in Varanasi
88 reviews
1.8 km away
Hotel Ganesha
Hotel Ganesha
#24 of 74 in Varanasi
187 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
Ganpati Guest House
Ganpati Guest House
#2 of 74 in Varanasi
2,061 reviews
0.4 km away
Shiva Ganges View
Shiva Ganges View
#15 of 74 in Varanasi
253 reviews
1.9 km away
Hotel Temple on Ganges
Hotel Temple on Ganges
#16 of 74 in Varanasi
253 reviews
Show Prices
Show Prices
Show Prices

Been to Palace on Steps? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palace on Steps

Property: Palace on Steps
Address: Rana Mahal Ghat D - 21/11 | Bangoli Tola, Varanasi 221001, India
Region: India > Uttar Pradesh > Varanasi District > Varanasi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#5 Best Value Hotel in Varanasi
Price Range (Based on Average Rates): €
Hotel Class:2.5 star — Palace on Steps 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Varanasi a mirror of ancient spiritual India and a destination swinging to the of India,s vibrant culture is a must visit for any traveler wishing to experience real India. To experience the real essence of Varanasi it is essential to discover and explore the ''old city' and the ghats the steps leading to the holy Ganges and the ghats the steps leading to holy Ganges. The hotel Palace on steps ,located at a prime location in the holy city, holds the distinction of having the maximum number of rooms offering an unparallelled view of the Ganges. Besides the hotel is a true balanced blend of luxury and comfort for the travelers ready to experience Varanasi in all its glory interestingly the hotel is designed aesthetically with a touch of true Indian history as showcased in the castle design which dates back about 400years. therefore the guest have an attraction of experiencing the splendor of medieval Indian architecture. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ebookers, Expedia, Booking.com, Hotels.com and TripOnline SA so you can book your Palace on Steps reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palace On Steps Hotel Varanasi
Palace On Stepss Varanasi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing