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“Decent hotel, poor Service”

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Golden Tulip Lucknow
Ranked #10 of 83 Hotels in Lucknow
Muscat Governorate, Oman
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Decent hotel, poor Service”
Reviewed 24 October 2011

Located at the Station Road in Lucknow, Tulip Inn is a Oasis amidst chaos. The busy street is muted once you are inside this hotel. Rooms are good, small in size when compared to a similar hotel but being in a happening locality one wouldnt mind this. Airport is less than 30 mins away. There is a minibar and also complimentary Tea and Coffee maker. Shoe shine is there but check before you use. I had one which was used. Food is good but quiet expensive by all standards. Careful some extensions do not work on the Telephone and dont be surprised if your calls are not attended. Staff and Service is a con here.
Pros- Location, Clean rooms and toilet, Good Conference and Party Hall, Sound Sleep assured as long you can fix the AC unit.
Cons- Staff , Staff, Staff and Service- Had to wait for more than 45 mins for my room, had to remind them to fix up my room, Used Shoe shine, Faulty extensions, No smile and we dont care kind of attitude, No proper reception desk.

Room Tip: Fourth Floor rooms are the best because you have the single bed over there. Never opt for the first...
See more room tips
  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank way2anand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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371 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
New Delhi
Level Contributor
73 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 21 October 2011

Stayed here for a couple of nights. Hotel is average. Several local people may not know of it. Ask for “Hotel Mera Mann”, and this hotel is right next door to it.

Hotel is run by the management of “Tulip Inn”. Very unprofessional I would have to say.

Let me list out the good and the bad.
• Parking is limited.
• Lobby is okayish – they turn off the air conditioning late in the day and the air gets bad.
• Room numbers are in an odd manner, but almost comfortable. Rooms are quiet, so despite this being in a very central location, it is almost sound proof.
• Refrigerator does not work very well, unless you ask House Keeping to fix it.
• Bathrooms – Forget hot water at any other time except mornings.
• Staff – the managerial staff is helpful, and lower staff lacks training.
• Food – Room service or restaurant – Miserable. Found insects on one of the items at breakfast. As such, the food tasted bad.

In short – I would not go there or to any Tulip Inn property again.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Roadstravelled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 August 2011

One of the best rooms, can compete even with 5 star hotels in that terms. Excellently comfortable bed and sleep quality was awesome. However, the hotel has very odd check-in timing of 2 o clock. Might be because of frequent travellers who stay only for a day or two. Thus, had to wait 1 hour before the room was emptied. Usually full. This is the case with most of the hotels in Lucknow. Stayed here because room in Picadiily was not available. The food however is good.

Room Tip: Plan your trip in advance! very difficult to get availiblity
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  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Neelaksh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 August 2011

Went for a 2 night stay at this hotel on a Business trip. Staff was helpful, but check in took longer than necessary. Room size and bathroom size was really great, but the cleanliness can be improved. Specially the water finding no escape route in the toilet area! Breakfast was OK, some of the stuff was too spicy or too sour (the "sambhar" for instance). Location is in a pretty congested area, however rooms are quite silent and you do manage to get a good night's sleep. Would go again to this Hotel whenever traveling to Lucknow on business.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ashish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 26 July 2011

One single hotel to describe when it comes in mind for staying in Lucknow is only and only Tulip In as per me as the same is in heart of the city very near and very close to all locations as desired as per business trip. If to describe the stay its excellent.

Regards

Stayed May 2011, travelled on business
Helpful?
Thank vick1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Tulip Lucknow

Property: Golden Tulip Lucknow
Address: 6 Station Road, Lucknow 226001, India (Formerly Tulip Inn Lucknow)
Region: India > Uttar Pradesh > Lucknow District > Lucknow
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #10 of 83 Hotels in Lucknow
Price Range (Based on Average Rates): €
Hotel Class:3.5 star — Golden Tulip Lucknow 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
Louvre Hotels Group, 5th largest hotel company in the world, with 6,000 hotels worldwide, offering 6,50,000 rooms across 61 countries is a major player in the global hotel industry which operates a complete portfolio of 6 brands ranging from 1 to 5 stars: Première Classe, Campanile, Kyriad, Tulip Inn, Golden Tulip and Royal Tulip. Louvre Hotels Group is owned by Jin Jiang International Co. Ltd., one of China’s leading travel and tourism conglomerates. ... more   less 
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