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24 - 29 of 301 reviews
Reviewed 27 March 2017

Stayed 2 nights as part of a tour. Room not very clean or well maintained. Mugs, tea and coffee but no kettle - however, they did bring one when asked. Poor service. Terrible breakfast. Swimming pool. No in room safe. Wouldn't stay here again.

  • Stayed: March 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Suzanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2017 via mobile

I do not used this hotel room but because of tour arrangement we went there for lunch.

1. The lunch was self service and not special.
2. Chicken with fries was good and normal.
3. Toilet does not have tisue & liquid soap.

Stayed: March 2017, travelled as a couple
1  Thank Shahriar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2017 via mobile

We had booked stay for 1 night at the hotel because of its proximity to Taj Mahal.

The reception area was sadly maintained with dis-interested person at the front desk.

The lift was in a condition that it might fall anytime.

As we levelled to our floor, the only view we got was of the road!!!

Room was decent, but there was no dressing mirror like there should have been in any standard hotel room.

Room service was dead!!! A jug of water never came.

Pool was also not clean, no beach towels, shabby changing room. And the way to pool was by crossing the entire dining area.

Breakfast was another sad story.. not worth mentioning also!!

Stayed: October 2016, travelled as a couple
2  Thank npathak2311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2017

This hotel stood out as being by far the worst on our trip. We only stayed one night but it doesn't take long to work out that this hotel needs to work hard in several areas to meet (reasonable) customer expectations.
The first thing that struck us was that the staff on duty in the massive reception area didn't seem the slightest bit interested in their guests. This became an issue when we couldn't get onto the wi-fi. The best they could offer was "try later, it's busy". The wi-fi was terrible - only accessible at Reception, and even then it got overloaded very quickly. A very frustrating experience. It also isn't a great look for your hotel, having lots of frustrated looking guests clogging up your reception.
The corridor to our rooms was very forbidding, dark, with a low ceiling and featureless except for big, heavy wooden doors - like something out of a French Arthouse movie or a Stalinist mental hospital.
The rooms were OK, with large windows, but the lighting was really weird. Low wattage bulbs and no main room light.
We stayed in 324/325. Both rooms had very aggressive flushes on the toilets - ours actually slopped up and out of the bowl it created such a vortex of power!
We couldn't get the TV to work.
The food menu was a joke. Prices were up to 2-3 times higher than we had paid in other Indian hotels - e.g. soft drinks at around Rs200.
Fortunately, the hotel is conveniently situated opposite McDonalds so we treated the kids to a Western style dinner that cost us not much more than the cost of 4 portions of rice at our hotel.
Breakfast was included in our package. This was a bit of a shambles. Food kept running out so it was difficult to get your food, sit down and eat it. Although it is a small point, the little jam pots symbolise everything that is wrong with this hotel. Every single pot of jam failed to peel open. Every time the loose corner ripped off before revealing the contents of the pot. We laughed (and cried) as we dug around with forks and blunt knives trying to extract some jam!
This hotel has the ability to be a decent one and most of the issues shouldn't be too diffcult to fix (with a bit of investment). At the moment though it is failing in so many aspects that you'd struggle to find a reason to stay.
AVOID!

  • Stayed: January 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank 123Halcyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2017 via mobile

We stayed in this hotel for New Year's Eve as part of a larger tour of India. On first impression the room was great as it was massive! However we soon realised that certain things did not work, such as the shower had no hot water and the room was so big it was cold! I asked for a heater, which they brought us after about an hour but this tripped the electric in our room as it was so old.

There was a good selection of food but it wasn't the best in quality. There was a dj in the adjacent room who was playing music really loudly but no one was in there - seemed a bit strange. I think it was supposed to be a party for New Year's Eve but the people in the hotel clearly didn't want this. There was loud music (and it was very loud) playing all night from outside our window which I realise was due to it being new year, but it was so so loud! We could hear other guests complaining about it in the corridor.

Over all not he best experience, considering how amazing the Taj Mahal is that we came to see in Agra.

Stayed: December 2016, travelled as a couple
1  Thank Resort550285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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