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All reviews valley view toy train large balcony room service excellent view hill slope hot water spacious rooms ooty town calm place awesome location visit this place peaceful stay main city restaurant staff own vehicle cottage
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4 - 9 of 246 reviews
Reviewed 17 April 2018 via mobile

This hotel is located a little bit away from city. You should have your own ride with you to move upto the heart of the city. But it works more in its favour than against it. It's location is the best thing. Wonderful view is available from all the rooms. Be it sunrise or sunset wonderful view is available. It has large balcony with every room. Hense best place to enjoy your evening with a drink in chilling cold winters. The ootty coonor heritage train passing through is visible from rooms. On the downside, food quality is not good and neither is service. But restaurant also have a wonderful view of the valley. If you are looking for peaceful stay with view of valleys to enjoy, you can go for this place.

Date of stay: June 2017
Trip type: Travelled with family
Thank Aniket R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2018

major highlight of this resort is the distribution of the rooms, stacked in rows and arranged as the steps of a staricase. hence all the rooms get a good view of the valley and all rooms have a large balcony. the downside is that the rooms have started aging, accessories are showing the wear and tear. its competitively priced and hence would qualify as average. the restaurant will serve you decent options and quality again is best described average.

Room tip: rooms higher up gives a better view
Date of stay: July 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank alimalikka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017 via mobile

V stayed there on 11 and 12 December. Location is beautiful. We did a small trek down the hill. They even allowed us an early check in. The downside was food and service. Food quantity was very low for the money they were charging. The dining hall and rooms are not maintained well. There were lots of flies everywhere. Overall the stay was average.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank 158sneham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017

The best part about the hotel is its superb view. Each of the rooms have the same view facing the valley and you can also view the Toy train passing by from the partially visible tracks. Service is not world class but not bad either. Food quality is good and the options in breakfast are also good enough. The rooms are located downhill and will have to climb stairs so do ask for upper floors in case you have elders. They do have a cart/lift mechanism for lower floors but I highly doubt it efficiency.

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Nimit_Faldu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017

I visited Ooty for 3 days between 10th to 12th Nov.
The first glance of the resort and scenic view was awesome.
But later the kind of surprises I have got during my stay was horrific.
The Clinch Car: The clinch car is used to commute from rooms to the lift and other common areas. If this is not working, you have to climb the stairs.
so please careful if you are travelling with old age people or having medical problems.
Unprofessional & Pathetic staff: I heard lot of 'NO' during my stay.
Tea@7:30PM, Electric Kettle, TV channels and quality of broadcast are few examples.
Bed bugs and Cockroaches: Please carry a repellent, you definitely need it.

Room tip: Opt for top rooms as you get better view and avoid hassle of Clinch car.
Date of stay: November 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank gaurav87s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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