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All reviews old world charm om prakash heritage property colonial style every evening hot water bottles british era superior room the cottages dining hall garden view wooden flooring hill station toy train main building bon fire memorable stay
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Reviewed 9 September 2018

Enjoyed every moment of the stay in the property and all thanks to the wonderful team of dedicated time tested service staff who went to great lengths to make us feel at home. All new and older staff are equally friendly and that surely speaks volumes for the facility managers.

Room tip: Ask for heritage villas if you want to enjoy a family live in experience.
Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank PattanMadhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyhotelOoty_India, General Manager at Savoy Hotel, Ooty, responded to this reviewResponded 10 September 2018

Dear Guest,

Greetings of the day!!

We thank you for your feedback in Tripadvisor.

We are happy to see your review speaking about the real heritage ambience of Savoy.
we have also noticed your comments about the services , staff which was good and the rooms which was comfortable. we will share your comments to the entire staff.

We hope to see you stay at Savoy Hotel Ooty for a longer period and give us an opportunity to serve you.

With best regards

General Manager
Savoy Hotel Ooty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2018

Amazing Hotel. Felt at Home. People are so caring about the guests. Facilities of SPA and gymnasium was the best in south. Dining and Food is the most delicious. #Bonfire #TableTennis #HorseRide extremely enjoyable.

Room tip: Light up the fire place
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank ShisamBhattacharyya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyhotelOoty_India, General Manager at Savoy Hotel, Ooty, responded to this reviewResponded 10 September 2018

Dear Guest,

Greetings of the day!!

We thank you for your feedback in Tripadvisor.

We are happy to see your review speaking about the real heritage ambience of Savoy.
we have also noticed your comments about the services ,Bonfire, Table Tennis, Pony Ride, staff which was good and the rooms which was comfortable. we will share your comments to the entire staff.

We hope to see you stay at Savoy Hotel Ooty for a longer period and give us an opportunity to serve you.

With best regards

General Manager
Savoy Hotel Ooty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018 via mobile

Beautiful Property....Excellent Service..!!We had planned for two days stay but extended a day more because we loved it here,the staff service is the best..The location is perfect to visit any place in ooty.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank chinmic2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyhotelOoty_India, General Manager at Savoy Hotel, Ooty, responded to this reviewResponded 10 September 2018

Dear Guest,

Greetings of the day!!

We thank you for your feedback in Tripadvisor.

We are happy to see your review speaking about the real heritage ambience of Savoy.
we have also noticed your comments about the services , staff which was good and the rooms which was comfortable. we will share your comments to the entire staff.

We hope to see you stay at Savoy Hotel Ooty for a longer period and give us an opportunity to serve you.

With best regards

General Manager
Savoy Hotel Ooty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018

There's something about the Taj hospitality in general that is a notch above any other hotel in its category which I have come to be familiar with. But the Taj Savoy exceeded even those expectations. Yes, there's some renovation going on as other reviewers mentioned. But it's nothing that will interfere with your stay. And it's nothing that can take your attention away from how gorgeous this property is. It's not difficult to assume you're back in the 1800 with the old world charm that they maintain, yet the amenities are modern and sophisticated. It is an ideal place if you want to be in the middle of nature with rare and familiar birds as constant companions. But most of all, the warmth of the staff is something I will cherish forever and keep me going back there to celebrate more occasions. I highly recommend this place and would be happy to answer any questions or apprehensions anyone may have about visiting here.

Room tip: Opt for a Garden view room
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank KanishkN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyhotelOoty_India, General Manager at Savoy Hotel, Ooty, responded to this reviewResponded 4 September 2018

Dear Guest,

Greetings of the day!!

We thank you for your feedback in Tripadvisor.

We are happy to see your review speaking about the real heritage ambience of Savoy.
we have also noticed your comments about the services , staff which was good and the rooms which was comfortable. we will share your comments to the entire staff.

We hope to see you stay at Savoy Hotel Ooty for a longer period and give us an opportunity to serve you.

With best regards

General Manager
Savoy Hotel Ooty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

We stayed there in August for 4 days. The hotel is a heritage hotel and there are lots of renovation work going on. We were given a newly renovated room. In terms of the space there is ample, however the decor of the rooms is not at par with other Taj hotels nor the furnitures kept in the room. Atleast the wooden furnitures were not adding value to the heritage look. Here are some of some of the points which I feel worth mentioning

1. This hotel does not has view, the USP of this hotel being a heritage hotel under the Taj banner and the lawn in front.
2. Staff are attentive and courteous enough, however we did face some minor issues with the house keeping.
3. If you have stayed in other Taj properties and looking for some of the luxury like the other properties this property will not come near to those.
4. Breakfast has a limited spread
5. If you are looking for some fine dining like other restaurants of Taj, apologies you are in the wrong place. The restaurant comes no where near in terms of the ambiance or cutlery or even the food.( This point is based 8 meals on the restaurant).
6. Agreed that the hotel is under renovation, kids play area is absolutely pathetic.
7. Of the stay of 4 days never saw the gym to open and it has very very limited equipments.
8. In terms of the price point it is more or less similar to any other Taj property in India yet failed to scale up to that.

Room tip: Look for garden facing room
Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Diptish N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyhotelOoty_India, General Manager at Savoy Hotel, Ooty, responded to this reviewResponded 28 August 2018

Dear Guest,

Greetings from Queen OF Hills & Taj Savoy Hotel, Ooty !!!!!!

Thank you for your valuable feedback on our survey and in the Trust you regarding your recent stay with us. We thank you for taking time off from your busy schedule and giving us your feedback.

We have noted your detailed feedback. We are under renovation and soon we will meet up with your expectations .During your despatcher you had a word with our renovation project engineer he has taken up your feedback and he is working on it. We also noted your comments regarding the service of our hotel, we will definitely work on your feedback and improve upon them so that our esteemed guests like you do not experience it again.

Please accept our sincere apologies and we request you to treat this as an isolated case.

We request you to give us another opportunity to be of service to you and your family and we assure you that it will be a memorable stay.

Please feel free to contact Mr. Thameemul Ansari on 8489944310 for any assistance.

With best regards
Saneej

General Manager Office
Savoy Hotel
Ooty.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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