We arrived late in the night, maybe around 11pm-ish, we took one of their top rooms which they discounted for 500 rupees. The blanket smelled like vomit, I couldn't find anyone in the house to have it replaced so the first night we barely slep due to the cold weather. The room has a draft of cold air, it's really unpleasant, especially she. You've travelled far. The next morning, we still couldn't find anyone, we left for the day and upon returning in the evening someone was finally there. I told them about the blanket, she said 'oh we didnt know'...um, isnt it your job to provide a clean place, isnt that what we're paying for? I asked if we can move to the cheaper room which seemed to be less drafty on the main floor, 400 rupees. The next morning, there was no hot water, my friend went to find someone in the house but no one to be found, this is prob around 8am. We were due to check out and no one was in iChat, we could've left without paying, they hadn't even checked our passports. After a while, someone did appear and I told her that there was no hot water; she said you should've told me, I was right here. This place is full of excuses.