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Reviews (270)
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All reviewscanopied bedroyal residencerooftop restaurantinside the city wallsamazing buildingquaint hotelilluminated fortthe ground floorinner courtyardold palacebeautiful place to stayheritage propertynice foodlocal musiciansdesert festivalhustle bustleshort stay
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Reviewed 22 March 2013

The historic Haveli in the old city Jaisalmer is an excellent place to discover the bazaar and the other historic places and very close to the fort. The room are ok for the price you pay. We had the nice rooms in the small courtyard and enjoyed to sit there around.
The Restaurant could be better, especially the western food is not as it could be.

  • Stayed: March 2013, travelled with friends
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1  Thank Werner N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vikramjaisalmer, Owner at Hotel Nachana Haveli, responded to this reviewResponded 8 November 2016

dear sir,
first of all we regret the inconvenience you faced as well as the delay in the response but we sincerely apologise for everything,since2015- 2016 we have recalled all our old waiters and staff ,we have even changed all the linen\upholstery as well as our laundry man for this reason ,even the furniture has been changed in a lot of rooms as well as totally in the restaurant,we have since put new DAIKIN AC as well as 32' LED TVS WITH DTH SERVICE in all rooms ,we also have tea coffee makers,mini bars and electric geysers in the suites as well as the super deluxe rooms,we have also made sure you can order anything from our new menu for breakfast no more buffet' we have even created a lounge area up in the restaurant,we cannot change your experience but if you like you may send any of your friends or acquaintance to stay with us and we shall provide a 50% discount and they may review the place again,if you would be kind enough to do that and maybe change or delete your review it would be very helpful and we all will be very grateful to you.
our sincere apologies again and warm regards,
nachna haveli management and owners

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2013

Overall, we enjoyed our stay at Nachana Haveli. It is a lovely heritage property with a good ambience. We had the large room on the roof terrace (with a beautiful bathroom but scant water from the shower due to low water pressure). On the positive side the views from the terrace were great. We were there during the desert festival, and it was lovely to be able to watch the procession from the roof terrace.
Like a previous reviewer, our train pickup was not there either, stressful after a 17 hour journey from Delhi. The food at Saffron was just OK, the breakfast scanty. We also did not like the fact that the restaurant is run separately from the property, so payment was expected after every drink or meal. So not all praise for Nachana, but the character and authenticity of the haveli is enough for us to recommend it to friends, or consider a return trip..

Room Tip: The room on the roof terrace is lovely, but as it faces the street very noisy in the early morning with barking dogs, honking cars and tuk-tuks. If this is a problem, choose a different room.
  • Stayed: February 2013, travelled as a couple
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Thank frakaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2013

We loved the ambience of the place; the swings, the courtyard, the flowers, the exposed sandstone. The food wasn't anything to write home about, but the rooftop patio was nice. The room was clean and kingly and they were good about storing our bags while we were away on a desert safari. Highly recommended.

Stayed: February 2013, travelled as a couple
Thank Liam O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2013

My story with nachana haveli didn't start well. The pickup at the train station wasn't there (ok, I probably gave too late my train number). The last reviews I've read on trip advisor were true...
But after talking to the receptionist, he offered me the way back to the train station. It's just the good reply I was waiting for. And I have to say after 2 nights there, they really take care of their customers.

The place is beautiful and the room very nicely decorated. The bed are very comfortable with nice blanket (the room is little bit cold). The main downside is probable the bathroom: quite old and not very functional.

The restaurant, Saffron, is pretty ok, the food is good and the view is great. A very good place to relax.

One last thing : prefer the second courtyard, it will be quieter than the first.

  • Stayed: January 2013, travelled with family
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Thank mathiasabel75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2013

The hotel is situated within the city walls and is really more than just a bed and breakfast. It is an authentic heritage place with amazing vaulted stone bedrooms each decorated with great taste.
Very nice staff, eager to make the stay memorable.
This is walking distance from the fort.
The roof terrace Saffron restaurant should not be missed. A real treat.

  • Stayed: February 2013, travelled solo
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Thank frenchteddywww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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