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All reviewsswimming poolrooftop barnice poolmodern hotelgreat ambienceroyal experiencestayed for two nightsbreakfast and dinnermemorable stayrooms are spaciousvisit jaisalmercourteous staffwonderful experiencerailway stationfortrajasthanpalace
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Reviewed 9 December 2017 via mobile

The scenic beauty is amazing and the ambience stands out. It has been made to look like a fort and that it does pretty well. The staff is untrained, unskilled and has no warmth at all. It may look like a competitor to a 5 star with its ambience but real beauty lies in the service, which we found was pretty ordinary or below par.

Amenities like billiards, pool are chargeable exorbitantly, though nobody uses them. Only complementary game is carrom board, which has no proper count of disks, no powder, etc. And when asked for, the manager arrogantly exclaimed, 'What can I do?'. Now that pretty much explains how untrained the staff is.

Food is pretty ordinary, tastes nothing like Indian, exorbitantly expensive, seems to match the standards of a 5 star with its rates, but nowhere matches its tastes and delicacies.

Stayed: December 2017, travelled with family
1  Thank bhavya_haria838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VinayKhosla, Managing Director at Fort Rajwada, responded to this reviewResponded 8 January 2018

Dear Guest,

Greetings from Palace Hotel “ Fort Rajwada”

We would like to thank you for taking out time to share the feedback of your recent stay with us. Our team at Fort Rajwada continuously strives to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality.

We are disheartened to hear about your experience. We sincerely regret the inconvenience caused to you during your stay with us. Kindly be assured that the same has been taken up with utmost seriousness with the respective teams for necessary action.

We would request you to treat this as a one-off incident and not let it mar your overall impression of our brand.

Apologies once again for the inconvenience.

Yours Sincerely,

Vinay Khosla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017 via mobile

The product is new but designed like an old fort.
Charming exteriors, moderately ok rooms
Beautifully built, the staff here intends to serve well although they could do with a bit more training
At night the fort comes alive with elaborate lighting and the sounds of folk songs wafting in the air

Stayed: November 2017, travelled with family
Thank Ipsiita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VinayKhosla, Managing Director at Fort Rajwada, responded to this reviewResponded 8 January 2018

Dear Guest,

Greetings from Palace Hotel “ Fort Rajwada”

Thank you for your feedback and we are pleased to hear that you were happy with the overall experience of your stay with us.

We pride ourselves in providing our guests the Signature “Fort Rajwada” experience and appreciation from guests further encourages us in our quest of providing luxury hospitality.

We are also disheartened to hear about your experience of some gaps in our service. We sincerely regret the inconvenience caused to you during your stay with us. Kindly be assured that the same has been taken up with utmost seriousness with the respective teams for necessary action.

We would request you to treat this as a one-off incident and not let it mar your overall impression of our brand.

We look forward to welcoming you again.

Yours Sincerely,

Vinay Khosla

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017 via mobile

Spent 2 nights here and found the all the staff to be very attentive and professional
Food was good and facilities fine too
The hotel was very under occupied whilst we were there so lacked much atmosphere

Stayed: November 2017, travelled as a couple
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VinayKhosla, Managing Director at Fort Rajwada, responded to this reviewResponded 8 January 2018

Dear Guest,

Greetings from Palace Hotel “ Fort Rajwada”

Thank you for your feedback and we are pleased to hear that you were happy with the overall experience of your stay with us.

We pride ourselves in providing our guests the Signature “Fort Rajwada” experience and appreciation from guests further encourages us in our quest of providing luxury hospitality.

We are glad that you enjoyed our services and offerings which have been specially crafted for discerning guests like yourself.

Your kind appreciation of our associates motivates us even further.

We look forward to welcoming you again.

Yours Sincerely,

Vinay Khosla

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017

Beautiful hotel, service was perfect, we stayed one night, dinner was well serviced and entertainment was excellent.

Breakfast could have been better, but it was ok.

Rooms were clean, spacious and comfortable beds.

Room Tip: All rooms look lovely
Stayed: November 2017, travelled with family
Thank Narendra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VinayKhosla, Managing Director at Fort Rajwada, responded to this reviewResponded 8 January 2018

Dear Guest,

Greetings from Palace Hotel “ Fort Rajwada”

Thank you for your feedback and we are pleased to hear that you were happy with the overall experience of your stay with us.

We pride ourselves in providing our guests the Signature “Fort Rajwada” experience and appreciation from guests further encourages us in our quest of providing luxury hospitality.

We are glad that you enjoyed our services and offerings which have been specially crafted for discerning guests like yourself.

Your kind appreciation of our associates motivates us even further.

We look forward to welcoming you again.

Yours Sincerely,

Vinay Khosla


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017 via mobile

My favorite hotel during 15 days in Rajasthan !
Yes the hotel is a little quaint for some aspects !
The decoration could be « kitch » for some people ....
But the service is great, the staff very professional & friendly.
The place is an oasis of peacefull
For a reasonable price, they even organize me a private dinner on the roof top of the hotel !!!
And the Indian food of the restaurant is just amazingly good !! The dinner ambiance outside is like in dream.
The breakfast was ok for us
Wifi : i don’t care
The swimming pool was great
If 1 day I go back there, for sure it will be at Fort Rajwada
Thank‘ s for everything ;)

Stayed: October 2017, travelled as a couple
Thank TznC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VinayKhosla, Managing Director at Fort Rajwada, responded to this reviewResponded 8 January 2018

Dear Guest,

Greetings from Palace Hotel “ Fort Rajwada”

Thank you for your feedback and we are pleased to hear that you were happy with the overall experience of your stay with us.

We pride ourselves in providing our guests the Signature “Fort Rajwada” experience and appreciation from guests further encourages us in our quest of providing luxury hospitality.

We are glad that you enjoyed our services and offerings which have been specially crafted for discerning guests like yourself.

Your kind appreciation of our associates motivates us even further.

We look forward to welcoming you again.
Yours Sincerely,
Team Fort Rajwada

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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