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All reviews indoor pool signature suite karan singh flute player beautiful property central courtyard every evening the general manager luxury hotel upgraded to a suite heritage room thar desert royal experience an oasis thali breakfast spread sand dunes
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Reviewed 14 September 2018 via mobile

The entire team at Suryagarh - Karan Singh, Nakul Hada, Amara, Sagar and the Sufi music group took it upon them personally to make me feel special on my birthday....! Wow! Amazing! Extra Special! Words aren’t enough to describe my experience at Suryagarh. They’ve thought of everything! The resort is royal, grand, surreal!!!
An absolute MUST visit!

Stayed: September 2018, travelled solo
1  Thank Shelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this reviewResponded 3 October 2018

We at Suryagarh, Jaisalmer were especially happy to welcome you and your family and on the special ocassion of your birthday. Thank you for your words of praise and encouragement about our hotel of which we are so proud.

It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We take great pride in our varied menu and high quality of services on offer and we are particularly proud of our courteous and helpful staff, across all sections of the Hotel.

We hope you will come back to visit us soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2018 via mobile

Another amazing stay at Surygard!!

Everyone is incredibly nice, knowledgeable and accommodating. The setting is unbeatable and the experiences very special. I especially love the musicians and dancers in the celebration garden. I can’t wait to go back again and again!

Stayed: September 2018, travelled with friends
1  Thank Diana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this reviewResponded 3 October 2018

We at Suryagarh, Jaisalmer, were especially happy to welcome you back again. It is a testament of your support that you chose to come back so soon in spite of the long travelling distance. Thank you for your warm encouraging comments and words of praise. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark.

We look forward to you visiting us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2018

We stayed for 2 nights in the heritage suite and it was very comfortable. The hotel is atleast 20mnts. drive from the Jaisalmer city center.

Highlights:
1.Guests are welcomed with beating of drums and an in-house priest
2.Spacious rooms with comfortable bed
3.Marble bathrooms(bathtub and walk-in shower )
4.Beautiful courtyard; love it while eating breakfast/dinner
5.Good breakfast
6. Building and the grounds are beautiful
7. Hotel offers entertainment in the evenings at 7PM for an hour in their gardens

Special mention:
1.Pawan and Latif at the restaurant for taking good care of us. They attended us at our breakfast and dinner to serve us various choice of all delicacies, fruit and juices. Very courteous and their recommendations with the food choices were great. Thank you!
2.Open air program by the Rajasthani troupe of Mehboob Khan was memorable. Stretch, relax and enjoy the music/dance program.

Opportunities:
1.The front office staff at the hotel need to up their game. Infact the restaurant staff communicate more effectively than the front office staff.
2.We had a very hard time getting hold of anyone to answer the phone at the restaurant. Front office tried reaching the restaurant and eventually they also gave up and took our meal order. This happened twice.
3.The hotel needs to pay attention to the price of snack/food/drink. The prices seemed high by any standards.
4.During the open air program in the evening, we did not think the hotel would charge us for fruit juices/peanuts. We would ask the hotel staff to present a menu to the guest before taking the order. This way, the guests will know that they will be charged per the price indicated on the menu.
5.As much as we would have loved to use the hotel car for seeing the local attractions, the prices again seemed very high.
6.Customer Service should improve and the hotel must make it top priority.

Tips:
1.If you like running/walking outdoors, step out of the hotel entrance to run/walk on the long stretches of the highway toward Sam. There is little to no traffic in the morning. Trust me, it will be a distinctive experience. The occasional jeep drivers and motor cycle riders are very friendly and courteous to the runners. Enjoy your workout!
2.One day is sufficient to cover all major tourist attractions(start early in the morning to cover top attractions like the Fort, Lake and the Havelis). Keep afternoon/evenings open for visiting sand dunes and the camel safari. I would recommend you rent a car from a reputed agency in Jaisalmer town to see the local attractions.
3.Airport is good 30mnts drive from the hotel. SpiceJet flies to Delhi via Jaipur and seemed convenient if you are short on time(still 4hours with layover).
4.Location of the hotel is totally out of town and so moving without the car is simply not possible. Keep this in mind.

Stayed: August 2018
6  Thank Sridhar T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this reviewResponded 3 October 2018

Thank you for your words of support and praise on TripAdvisor. We at Suryagarh, Jaisalmer, were happy to welcome you and make your stay a memorable experience. Attention to detail and a high standard of service is a Suryagarh hallmark. We were pleased to note that you appreciated our efforts towards aspiring for excellence.

Thank you for your further suggestions which I have taken under advisement.

We are delighted however, that you did enjoy your stay with us and are looking forward to visiting us again.

We look forward to welcoming you back again soon.

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Reviewed 4 September 2018

We five members of our family stayed in this property in the third week of August 2018. Though it was not the right time to visit this place but we being lucky, it rained and we had a very good climate.

An excellent ambiance, Impressed with the Havelis, Rooms, service, restaurants, swimming pool, SPAs and above all the courtesy extended by the staff. Suryagarh itself is a town and one need not even go out of the hotel, unless absolutely necessary. It is sorrounded by wonderful greenery. Folk music in the hotel is worth mentioning.highly recommend this property.

There are couple of nice places nearby to i.e. deserts, camel ride and dinner with local folk music.

Feel like going there every years and would highly recommend.

Room Tip: third floor
  • Stayed: August 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank VASDEV K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this reviewResponded 5 September 2018

Thank you for your encouraging comments and words of praise on TripAdvisor and thank you also for this very detailed review.
At Suryagarh, Jaisalmer, we strive to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We are particularly pleased to note that you appreciated all the little details and fine tuning that goes into ensuring our guests have a truly outstanding stay. We are particularly proud of our facilities - and we are pleased to note that you enjoyed your time at our award winning Spa.

Our services are unique and oftentimes designed to suit guests, individually, and our staff are always present courteous and polite. We are happy to note that you thought so too.

We look forward to you visiting us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2018 via mobile

One of the best place to see. And one of the best property nice place excellent service. not so far from city camel riding was best we enjoy lot my small baby and my son enjoy lot thank to Jaisalmer and most thank to hotel manager.

Stayed: June 2018, travelled as a couple
Thank singh2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suryagarh_jaisalmer, General Manager at Suryagarh, responded to this reviewResponded 5 September 2018

Thank you for your words of support and praise on TripAdvisor. We at Suryagarh, Jaisalmer, were happy to welcome you and make your stay a memorable experience. Attention to detail and a high standard of service is a Suryagarh hallmark. We were pleased to note that you appreciated our efforts towards aspiring for excellence.

We look forward to welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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