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Reviewed 4 December 2017 via mobile

Solitaire at its best.
Was a complete package that you need for a family vacation.
The Sand dunes and safari was exciting.
The serenity.
The royalty.
The design
The view
The service
The food
All very good

Stayed: November 2017, travelled with family
Thank VishwasSharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaisalkot J, Guest Relations Manager at Hotel Jaisalkot, responded to this reviewResponded 3 weeks ago

Dear Guest,

Heartfelt thanks to you for writing a positive feedback about your stay at Hotel Jaisalmer.

It was a true pleasure for the whole team to achieve the goal in providing the best services to our guest. A positive word from you has certainly boosted our confidence and has encouraged us to deliver the best always.

We hope you would provide us a chance to host you again in the near future.

Regards
Team Hotel Jaisalkot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2017 via mobile

I had stayed in this hotel for 2 nights with my family and father in law.The hotel as a whole was very good with good service and very spacious rooms and very warm welcoming.
When the matter came to on call doctor service it took 1 hour for the doctor to come to have a look and later after that it took 2 hours for me to get the medicine, in which they dropped the doctor and the jeep went for there personal purchase and other stuff and brought the medicine and I have to pay 1200 for getting the medicine.
It's not the matter of money, when they are charging 1200 for getting the medicine for the patent they should make it so urgent to get the medcine so that the patient is safe, instead of that it took more than 2 hours for me to get the medcine.
This is not expectiable for this kind of hotel.i should always think twice before recommending this property to any one.Not very happy.

Stayed: November 2017, travelled with family
1  Thank dhyanjithp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaisalkot J, Guest Relations Manager at Hotel Jaisalkot, responded to this reviewResponded 3 weeks ago

Dear Guest,

I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvertent inconvenience caused.

Going by guest experiences, usually we get it right most of the time, and we work very hard towards achieving a 100% guest satisfaction, sometimes even exceeding it. However, we completely understand your disappointment and would like to assure you that your feedback is in our continuous pursuit of service excellence is taken very seriously. Our teams are already working very hard to iron out such imperfections and ensure guests at Jaisalkot, Jaisalmer receive the exceptional services that we are known for.

We are grateful for the patronage with which you have favoured The Jaisalkot, Jaisalmer and would greatly appreciate a chance to show our service improvements on your return.

Best Regards,
Team Jaisalkot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2017

We stayed here in this Property in November 2016, the Property is newly Developed and has amazing ambeience. Their Service is simply amazing. We stayed with our Kids and they enjoyed the stay. Nice Breakfast.

  • Stayed: November 2016, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank FaisalP179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaisalkot J, Guest Relations Manager at Hotel Jaisalkot, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thanks for the wonderful review.

We are pleased to know about the experience you had at Hotel Jaisalkot and the kind compliments given by you will be shared with the entire team.

It was a true pleasure hosting you and hope to create much better experiences for you in the future.

Regards
Team Hotel Jaisalkot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2017

Over All Hotel : - Great to Stay for the Price
There are lot of Good Things in the Hotel, But the BAD Part is that the Whole Hotel doesnt have Double Beds , They only offer Single Beds.
Rooms : Great Rooms, However at Times there are small issues with AC's etc.
Ambeince: Very Good
Swimming Pool was unusable as it seemed they haven't Cleaned it for a while. Water was full of dust.
Breakfast : Excellent along with a Great Hall Area for the same.
Hotel is great and had a decent experience.

Room Tip: Need Double Beds, and BEtter Management of Air Conditioners.
  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Brij A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaisalkot J, Guest Relations Manager at Hotel Jaisalkot, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thanks a lot for taking time to pen down a review about your stay at Hotel Jaisalmer.

We are very delighted to know about the wonderful experience you had and the feedback given encourages us to provide the best services to our guests.

Thanks once again and we hope to host you in the near future.

Regards
Team Hotel Jaisalkot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017

We were there as a group of 7 people. Each and every one of us had a great experience from checking in to checking out. It is conveniently located to the sand dunes of the town of Sum and desert activities.

We came back on a late evening, and requested coffee even though the kitchen had closed. The staff was very warm, and gracious to accommodate us. We also wanted to see the sunrise from the rooftop, and again the amazing staff came through for us!

Will definitely return!

Room Tip: Rooms near courtyard are easily accessible
  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Narpat J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaisalkot J, Guest Relations Manager at Hotel Jaisalkot, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thanks for writing to us about your stay at Hotel Jaisalkot. We are happy to know that you had a remarkable stay and that you loved our facilities and services provided. We would certainly love to host you again in the near future and provide a memorable experience again.

Regards
Team Hotel Jaisalkot

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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