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“Check into another era” 5 of 5 bubbles
Review of Old Harbour Hotel

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Old Harbour Hotel
Ranked #2 of 199 Hotels in Kochi (Cochin)
Certificate of Excellence
Bengaluru, India
Level Contributor
3 reviews
3 hotel reviews
“Check into another era”
5 of 5 bubbles Reviewed 6 February 2012

The high ceilings, the whitewashed walls, the teak beams and stairways, the graceful arches and the spacious verandah garden, all have the magical effect of transporting you into colonial times long gone by. The warmth of the people running the property (a 300 year oldbuilding) is genuine and there is a distinctive "Kerala" feel about the place - the women in their cream and gold sarees, the men with their broad smiles and Mallu accents, the faint fragrance of jasmine in the air. The rooms are generously proportioned, with distinctive names (Napier, Burgher, etc) and not numbers , the bathrooms are seeingly designed for royalty and the restaurant that spills into the garden serves local delicacies and European fare. If you are a vegetarian and crave South Indian fare (as we did), you will be disappointed, but there are several options in the neighbourhood. The location is perfect...10 minutes (on foot) to St. Francis Cathedral and 5 min to the Chinese fishing nets. I know I'll be back again here.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aru666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,328 reviews from our community

Traveller rating
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    190
    23
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (302)
Date | Rating
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  • Dutch first
  • English first
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English first
Cambridgeshire, UK
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 4 February 2012

Right in the heart of old Cochin...walk out the front door and you have the Chinese nets and fish stalls. Yet inside this old colonial house are fantastic, historic rooms, air con and mod cons, but individually decorated and with great art and furniture. A unique boutique hotel. Downstairs is a fab restaurant, gardens, and pool, all right in the heart of the old town. The hotel is small'ish but really delivers. One of the best hotels I have stayed in anywhere, and certainly in India. Great service and staff.

  • Stayed March 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CBG2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Four Marks, Hants, UK
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 1 February 2012

We have just returned to the UK after our second stay at "Old Harbour" and our previous impressions of the hotel were more than confirmed. We stayed for 5 nights and this really is a home-from-home. The hotel has a relaxed, very friendly atmosphere but imposes the highest standards for all of it's services. The staff are all proactive and provide a service which would be appreciated in a 5 star establishment. Thanks and congratulations are in order to Jude and Vineeta who are always to be found in the reception area. The restaurant provides the best food in Fort Kochi - we have tried nearly all of the up-market restaurants in the area - and offers a good range of the best of Indian wines. "Old Harbour" is ideally situated for exploring Fort Kochi and it is a real gem, providing a peaceful haven in the centre of the old town. It offers a charming garden and attractive pool. Outdoor evening dining is a delight with the hotel providing local India musicians.
Needless to stay, we will be back!

Room Tip: All rooms are very acceptable
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FBranca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 February 2012

Someone from another hotel we stayed in booked this for us and what a great surprise. We got the suite at the front on the pool side, huge room with great sunroom overlooking the park, good for watching the goings on below! Food quite western but good quality and value. Nice pool, lovely sitting under the giant mango tree.

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HannahBrodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hong kong
Level Contributor
114 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 bubbles Reviewed 31 January 2012

Our party of 9 booked and paid our deposit 6 months in advance and paid up, with rooms confirmed 6 weeks before travel. 10 days before we set off for Kerala, my agent informed me that the hotel could only give us 3 of the requested 5 rooms, as they had other people coming. We could have our money back, but seeing as the rest of our holiday was all planned and paid for, this was of no help whatsoever. My agent said they were of no help & that it wasn't the first time they've done this. 3 of us were put up in a neighbouring hotel (no comparison at all), with no compensation. We got to eat in the resort (excellent food) and could admire our companions' rooms and the beautiful pool that was there but this didn't make us feel any better. No apology, no money back..........just as well the rest of Kerala made up for it.

  • Stayed January 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
13 Thank hkannie27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raintree123, Manager at Old Harbour Hotel, responded to this review, 1 February 2012
We beleive it is important to hear both sides of the story and therefore we write our response. Yes, their travel agent made a booking for 5 rooms but did not pay up on the stipulated time which was two months prior to arrival and therefore the booking was cancelled. A week after the travel agent paid up and we reinstated the booking, however only three rooms were available at this stage and all concerned were informed of this development , we made every effort to re book them but there were no cancellations and therefore suggested the suite room at koder house as an alternative with a written assurance that room price would be refunded if they did not like it. We had also extended all facilities and services of Old Harbour hotel as well to these guests. Obviously, the reveiwer has not been informed about the above and for the record this travel agent has booked with us only in this instance and we are unable to comprehend how they claim that we have had over booking issues with them in the past. Im sure all will agree with us that the hotel communicates only with the travel agent as they were the ones who booked and should have been more transparent with their guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Old Harbour Hotel

Property: Old Harbour Hotel
Address: 1/328 Tower Road | Fort Cochin, Kochi (Cochin) 682001, India
Region: India > Kerala > Kochi (Cochin)
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kochi (Cochin)
#1 Family Hotel in Kochi (Cochin)
#6 Business Hotel in Kochi (Cochin)
Price Range (Based on Average Rates): €€
Hotel Class:3.5 star — Old Harbour Hotel 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
At the heart of ancient Fort Cochin, Kerala, a place that exudes history and culture, is the 'Old Harbour Hotel.' A 300 year-old building that has for long been a heritage monument of this town, now reopened as a boutique hotel. Built in the Dutch style of architecture with hints of Portuguese influences, it was the first hotel of old Cochin. Later it remained a residential home to employees of English Tea broking firms until it was left unused for a period of time. ... more   less 
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Also Known As:
Old Harbour Kochi
Hotel Old Harbour
Old Harbour Hotel Kochi (Cochin), India - Kerala

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