This was our fourth visit and, sadly, not the best. Whilst overall standards remain high, we were disappointed by a number of aspects. A short bare foot walk from the poolside to our nearby room left our feet so black that even a prolonged scrub failed to get them clean. And the pool attendant gave us about the most dour, unsmiling welcome we’ve known anywhere in India. Also the service in the Waterfront cafe was maddeningly slow and erratic, especially at breakfast, when we arrived first but found ourselves served last with some items and only then when we reminded the waiters. And getting coffee cups refilled was truly painful. The waiters all tend to huddle together behind the desk staring vacantly towards the tables without noticing customers trying to attract some attention. The restaurant manager has changed since last year and this may account for the decline. Moreover, if you’re going to offer something ambitious like Eggs Benedict, at least make an effort to get it right without cooking the eggs to “hard boiled” dryness.
Against these things, the General Manager went out of his way to assist on occasions and the dinner in the History restaurant was world-class Michelin star-worthy. Odd though that it styles itself in terms of “history” with antique effect menus when the food is strikingly modern in style.
We took a look at the nearby Old Harbour Hotel and thought it looked excellent, whilst also being cheaper. Maybe next time?
- Official Description (provided by the hotel):
- This CGH Earth property is located in Fort Cochin, right in the middle of all the historic monuments, right in front of the mouth of the harbour, and with a magnificent view of all the grand ships coming into Cochin. ... more less
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- Also Known As:
- Brunton Boatyard Hotel Kochi (Cochin)
- Brunton Boatyard Kochi (Cochin), India - Kerala
- Brunton Boatyard Cochin