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The Ocean Pearl
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Reviews (466)
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All reviewssagar ratnacoral restaurantvegetarian restaurantcoffee shopplace to stayvalue for moneynon vegetarianexcellent hotelcomfortable roomroom servicecourteous stafftravel deskswimming poolmini barthe heart of the citycentral locationhigher side
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8 - 13 of 466 reviews
Reviewed 7 March 2018 via mobile

This hotel redefines the meaning of the word service. Clothes given for laundering at night will be at your door at 6am sharp if requested, with no difference in the quality of washing or ironing. They procured a doctor to visit the hotel when one of us fell ill, offered to get us medicines from the pharmacy even without asking and served meals in bed. I personally witnessed the hotel employees lifting and mopping under the flower vases in the lobby. So far, I have stayed thrice at this hotel and each time I have been very satisfied. At one time, the owner of the hotel chain, Mr Banon, was also there and greeting the guests like a regular employee.

Stayed: September 2017, travelled with family
Thank Ruchi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 March 2018

Dear Ms. Ruchi ,

Greetings From The Ocean Pearl. Mangalore !!!

At the outset, the “Management of Ocean Pearl Mangalore” would like to thank you for your kind patronage.

Further it was indeed a pleasure to know that your Stay with us was comfortable.

We accommodate many guests and strive to make their stay a Comfortable and Memorable one to attain the guest delight which is our prime goal.


We would also like to extend our heartiest thanks for having spent your precious time in highlighting our core strengths , which not only act as guidelines but also helps us to develop a pleasant and professional atmosphere, in order to meet the Business and Travel needs of our Valued Customer like you.

Looking forward to serve you again at your next visit to Mangalore

With Warm Regards

K.P. Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

Having stayed at the Ocean Pearl for 4 days, I was nothing short of impressed by the experience. The courteousness and behaviour of the front office staff is something that most hotels can take an example of. The housekeeping also did a job worthy of praise. The rooms were good as new after each service. There's a reason that the Ocean Pearl is one of the most sought after residencies for a great many people inspite of heavy competition and that lies truly in the service quality aspect of this hotel.

Stayed: October 2017, travelled with family
Thank LIVIN T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 March 2018

Dear Mr. Livin ,

Greetings From The Ocean Pearl. Mangalore !!!

At the outset, the “Management of Ocean Pearl Mangalore” would like to thank you for your kind patronage.

Further it was indeed a pleasure to know that your Stay with us was comfortable.

We accommodate many guests and strive to make their stay a Comfortable and Memorable one to attain the guest delight which is our prime goal.


We would also like to extend our heartiest thanks for having spent your precious time in highlighting our core strengths , which not only act as guidelines but also helps us to develop a pleasant and professional atmosphere, in order to meet the Business and Travel needs of our Valued Customer like you.

Looking forward to serve you again at your next visit to Mangalore

With Warm Regards

K.P. Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2018

The location is great, very close to everything in the city centre, lots of taxis nearby, the rooms are very quiet considering the traffic on the busy main road outside. The staff at the Coral Restaurant are just lovely and really do go out of their way to please you, they help with food suggestions from the extensive menu. The housekeeping and room service are very prompt and reliable. The only thing that I noticed that was strange was the corridors are not air-conditioned, probably to save power, which I understand. Also, the gym/pool and spa/salon are in a different building and you need to walk through the breakfast area, go outside the building, and then down or upstairs to find the facilities. The gym is very basic and could use a new yoga mat and maybe some more weights and other equipment, but the air-conditioning works very well in the gym. The salon was able to do hair and make-up for an event and they did a fabulous job with my frizzy hair.

  • Stayed: February 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Kirsteen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 February 2018

Dear Sir/Mam ,

Greetings From The Ocean Pearl. Mangalore !!!

At the outset, the “Management of Ocean Pearl Mangalore” would like to thank you for your kind patronage.

Further it was indeed a pleasure to know that your Stay with us was comfortable.

We accommodate many guests and strive to make their stay a Comfortable and Memorable one to attain the guest delight which is our prime goal.


We would also like to extend our heartiest thanks for having spent your precious time in highlighting our core strengths , which not only act as guidelines but also helps us to develop a pleasant and professional atmosphere, in order to meet the Business and Travel needs of our Valued Customer like you.

Looking forward to serve you again at your next visit to Mangalore

With Warm Regards

K.P. Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2018 via mobile

The took care of our requirements and was very proactive! Really appreciated his efforts and his hospitality words fall short for his efforts and customer service. Very hard-working and pleasing personality! Always has a smile on his face. Thank you for a wonderful experience!

Stayed: February 2018, travelled on business
1  Thank avilia f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 February 2018

Dear Sir/Mam ,

Greetings From The Ocean Pearl. Mangalore !!!

At the outset, the “Management of Ocean Pearl Mangalore” would like to thank you for your kind patronage.

Further it was indeed a pleasure to know that your Stay with us was comfortable.

We accommodate many guests and strive to make their stay a Comfortable and Memorable one to attain the guest delight which is our prime goal.


We would also like to extend our heartiest thanks for having spent your precious time in highlighting our core strengths , which not only act as guidelines but also helps us to develop a pleasant and professional atmosphere, in order to meet the Business and Travel needs of our Valued Customer like you.

Looking forward to serve you again at your next visit to Mangalore

With Warm Regards

K.P. Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2018

Just as described, comfortable room! We originally were put in a room that reeked of smoke but when we asked to move, the change was made promptly. It would be good if they ask you at check-in whether you want to be on a smoking floor. The staff were friendly. The gym facilities were nice and the pool was great! The pool area is well kept and does not seem to suffer from the same pigeon problems that many other hotel pools in India have... Nice location, easy to get around. Breakfast had good options.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank anza22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 24 February 2018

Dear Sir/Mam ,

Greetings From The Ocean Pearl. Mangalore !!!

At the outset, the “Management of Ocean Pearl Mangalore” would like to thank you for your kind patronage.

Further it was indeed a pleasure to know that your Stay with us was comfortable.

We accommodate many guests and strive to make their stay a Comfortable and Memorable one to attain the guest delight which is our prime goal.


We would also like to extend our heartiest thanks for having spent your precious time in highlighting our core strengths , which not only act as guidelines but also helps us to develop a pleasant and professional atmosphere, in order to meet the Business and Travel needs of our Valued Customer like you.

Looking forward to serve you again at your next visit to Mangalore

With Warm Regards

K.P. Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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