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“Costly hotel with poor service”

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Mapple Express Bangalore
Ranked #273 of 652 Hotels in Bengaluru
delhi
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Costly hotel with poor service”
2 of 5 bubbles Reviewed 29 October 2010

I stayed there for 1 night in July and it was a very forgettable experience. I did not got airport pickup arranged even after calling them. The service was not up to mark. I traveled for business meeting and to my dismay the hotel Internet was not free. I dont understand the reason for it, the competitor hotel just few meters away provides it free. Breakfast was okey and was lacking in quality. Overall I would not like to stay there again.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cooltechnocrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 26 July 2010

I went for a training to banaglore and this hotel was booked for me. I stayed there was 5 nights & 6 days in total.

The hotel is located in whirefield, whixh itself is far off from city center. though this hotel is situated besides Dominos, there are no market or other restaurant nearby. Therefore you are forced to eat in the hotel restaurant itself. Food here is not too good. North-Indian is pathetic.

Further, It calls itself a business hotel but it isn't even be compared to other business hotels in banaglore. The services are poor, rooms too small. Staff was nice. They are expensive in terms of services they provide. Only postive thing is that it is situated right behind the bus -stop so it is easy to get BMTC buses to travel to the city, which is atleast 1 hr away.

overall not a good experience & place not recommended.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kunal_gupta80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bengaluru hotels

Mumbai
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 12 June 2010

I stayed at Mapple for 10 days as i was on a training and since i belong to the IT field my company was located in Whitefield.

It is very stratagically located as ITPL is just 2 kms, the rooms are really good.. the ambience is fine and the staff is couteous and ready to help.

Overall it is was a pleasant stay... Please note that this place is quite far from M.G Road, Brigade Road etc.. but you have AC Volvo bus operating through and fro.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leorulz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bangalore
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 4 June 2010

Nothing great to talk about this hotel. Some may find the location to be perfect but to me, a roadside plush hotel with all the city noise is as good as a dhaba on the highway.Average rooms, average food( though the ambiance is good) and a price tag on the higher side, You can find many better options in the same range and give Mapple the slip.

  • Stayed January 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mayank_Shekhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucknow India
1 review
3 of 5 bubbles Reviewed 28 January 2010

Well the build quality of the hotel is nice. The rooms are very well equipped with all the modern amenities. I had booked a Studio room for 2 but by "studio" what they mean to say is small and cramped. The bed was DEFINITELY not meant for 2 people to sleep in comfortably. I got the room for Rs.2200 but at rack rates of 4000+, I don't see why anyone would want to rent the room for 2 adults. I didn't get to see their executive rooms but the room that I was allocated was simply too small.
Apart from the size though, the rooms are clean, well appointed. The food wasn't anything to write home about and the menu was quite limited.
The worst part was that unless you had some business in Whitefield itself, the hotel is at quite a distance from any other major point in the city.So be prepared to hire a taxi for the long distances. Besides, the hotel tried to stiff me on the Taxi rentals as well. I paid Rs.1400 just for the pickup from the Airport.I was promised a Ford Ikon, but got an Indica instead.Incidentally, when I arranged for the drop to the airport myself, it cost me just Rs. 650!! On enquiring about Taxi rentals for the entire day, they initially quoted Rs.1900 for 8hrs-80 kms, which then came down to Rs.1400 and then finally to Rs.1000 - when I refused to hire the taxi from them.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank RighterPammo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mapple Express Bangalore

Property: Mapple Express Bangalore
Address: 7 E I T P L Road | 1st Phase ITPL Road, Bengaluru 560048, India (Formerly Mapple Whitefield Bangalore)
Region: India > Karnataka > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #273 of 652 Hotels in Bengaluru
Price Range (Based on Average Rates): €
Hotel Class:3.5 star — Mapple Express Bangalore 3.5*
Number of rooms: 54
Official Description (provided by the hotel):
Mapple Express is a 54 rooms briskly buzzing business hotel in the heart of software county, Bangalore. 45 kms from the airport.Mapple Express is a haven for the discerning business traveler. In the words of an eminent guest 'Mapple is young, trendy & charming, a place you can actually just be yourself.' ... more   less 
Reservation Options:
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Also Known As:
Mapple Whitefield Bangalore Hotel Bangalore

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