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“ITC Gardenia! = Class”

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ITC Gardenia, Bengaluru
Ranked #21 of 665 Hotels in Bengaluru
Manipala, Karnataka, India
2 reviews
“ITC Gardenia! = Class”
Reviewed 11 April 2012

this is one of the most sophisticated hotel i have ever been to. great food great service awesome ambiance. its like chemical X. its got the sugar an spice and everything nice!
A place which will cater to all you needs and moods and give you just the right bit of everything!
so Be there!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zeesat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, 12 April 2012
Dear Guest,

Thank you for sharing with us such a wonderful review on Trip Advisor.

The entire team feels proud & honoured to read your compliments .

Your recognition & appreciation is truly valued by each of our team members.

It is our endeavor to procide our guests with highest levels of service & comfort to make their stay truly memorable.

The team at ITC Gardenia is committed to quality service & your feedback is truly rewarding.

Thank you once again for your recognition & look forward to the pleasure of your continued visits.

Warm Regards,
Management ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (436)
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English first
New Delhi, India
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2012

I travel extensively across the globe and stay at several different top of class hotels. However, ITC Gardenia will top the list with the high class of customisation, personal care, professional approach, making each stay an experience, etc. something different from any other hotels.

Room Tip: Any room is exotic. More important is the hospitality the each staff in the hotel extends. Experienc...
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mohandasp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, 12 April 2012
Dear Guest,

Thank you for sharing with us such a wonderful review on Trip Advisor.

The entire team feels proud & honoured to read your compliments.

Your recognition of our product , customization & service is appreciated by all of us.

It is our endeavor to provide our guests with the highest levels of service & comfort to make their stay truly memorable.

The team at ITC Gardenia is committed to quality service & your appreciation & feedback on professionalism , hospitality extended & personal care is truly rewarding.

Thank you once again for your recognition & looking forward to the pleasures of your continued visits.

Warm Regards,
Management ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jeddah, Saudi Arabia
Level 6 Contributor
333 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
Reviewed 8 April 2012

The hotel is nicely located in the city with great facilities, the room is superb full of everything you want, from a massage chair to a good walk in closet, the butler service has been instrumental, a wake up with a cup of coffee with the butler, has notched up the service one step up, the lobby is amazing, especially if you know it's naturally cooled, you can spend hours enjoying the breeze.

I was lucky to use the SPA, and it's excellent, had couple of good treatments and I have to say it was a good experiance.

The Indian restaurant is good, but not as expected, I am sure they can offer much better than that.

If I would come to bangulare I would deifnetly stay in this hotel.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ohashem1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, 12 April 2012
Dear Guest,

Thank you for sparing the time to share with us such a lovely review.

The entire team feels proud to read your compliments extended towards the spa facility, the concept of a wind cooled atrium lobby, butler service & accomodation facilities.

Your recognition of our product & services is appreciated by all of us, however it is distressing to note that your meal at the Indian restaurant did not match expectations.

It is our utmost focus to provide our valued guests such as you a truly memorable experience.

This is certainly an abberation & not the standards on offer at the ITC Gardenia.

We do hope you will allow us the oppurtunity to offer you an impeccable dining experience at our Indian restaurant on your future visits.

We look forward to the pleasure of your continued visits to ITC Gardenia.

Warm Regards,
Management ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford, Canada
Level 4 Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 April 2012

As a female business traveller, on her third trip to India in two years, ensuring safety and relaxing, pleasant surroundings is a vital part of my travels. Royal Gardenia has been a rare find. My business partner and I have rooms on the Women only wing, in an executive class room. Beautifully appointed amenities, attention to detail, and the suite is spotless. Customer service is outstanding and all of the staff have strong english skills. The pool area is a wealth of palm trees, unusual pools and a large, crystal clear swimming pool. There is an interesting reflexology pool there as well. This area is well staffed with informative people who are there to make your visit as enjoyable as possible. The food at ITC Royal Gardenia is great. There is a variety of choices in restaurants. Some are high end and the prices were more than we were willing to pay, therefore I cannot comment on those, but the breakfast buffet had a large variety of well prepared food and comes complimentary. After our work day, we enjoyed the complimentary happy hour food and beverages..and found we did not need dinner as the selection and quantity was sufficient at the 6 to 8 pm event. The public areas (courtyard etc) were quite beautiful.

Room Tip: The Women Only floor has 24 hour female guards who were all friendly and interesting to talk to. Roo...
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 50Phoebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, 10 April 2012
Dear Guest,

Thank you for sparing time to share with us such a wonderful review on Trip Advisor.

The entire team feels proud & honoured to read your compliments.

Your recognition of our product & services is appreciated by all of us.

It is our endeavour to provide our guests with the highest levels of service & comfort to make thier stay truly memorable.

The team at ITC Gardenia is committed to quality service & your appreciation is truly rewarding.

Thank you once again for your recognition safety aspection, customer relations, communication, cuisine quality, ambience , facilities & over all service.

We look forward to the pleasure of your continued visits.

Warm Regards

Management ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ljubljana, Slovenia
Level 6 Contributor
106 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 April 2012

Very nice property, with competent and friendly staff. Great food, Indian and international. Nice spa, gym and pool to relax. I specially liked the cafe in courtyard and a spacious business center with lots of function rooms.

Room Tip: Get a room with a balcony and courtyard view - quieter than street view.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aaron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCGardenia, General Manager at ITC Gardenia, Bengaluru, responded to this review, 7 April 2012
Dear Guest,

Thank you for sparing time to share with us such a wonderful review on Trip Advisor & also for acknowledging our service levels.

The entire team feels proud & honoured to read your feedback, your recognition of our product & service standards is appreciated by all of us.

It is our endeavor to provide our guests with the highest levels of comfort & to make their stay truly memorable.

The team at ITC Gardenia is committed to quality service & your appreciation of our team is truly rewarding.

Thanks you once again for your recognition & look forward to the pleasure of your continued visits.

Warm Regards,
Management ITC Gardenia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Gardenia, Bengaluru

Property: ITC Gardenia, Bengaluru
Address: Residency Road, Bengaluru 560025, India
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Bengaluru
#6 Romantic Hotel in Bengaluru
#10 Business Hotel in Bengaluru
#11 Spa Hotel in Bengaluru
#19 Luxury Hotel in Bengaluru
Price Range (Based on Average Rates): €€
Hotel Class:5 star — ITC Gardenia, Bengaluru 5*
Number of rooms: 292
Official Description (provided by the hotel):
ITC Gardenia is inspired by the beautiful garden city of Bengaluru. The hotel is conceived as a building set in a garden, where interiors and exteriors amalgamate into each other with the realm of architectural aesthetics and landscaping sensibilities. The spaces are organized around a sequence of gardens and landscaped areas. The Lotus pavilion set in the central court echoes the spirit of the historic Sri Rangapattanam. The sloping roof that express different levels, breaks up the building block and places the hotel in context by their reference to the traditional architect Bengaluru. The whole facade is in clay bricks which go hand-in-hand with the garden environment and subtly merging with it. The ethos of ITC Gardenia is ‘Forward to Green, Back to Nature.’ The hotel’s environment friendly practices such as Energy Efficiency, Zero Solid Waste management goes hand in hand with aspects of the hotel that blends well with a green garden ambiance. Each of the exquisitely designed and magnificently appointed 292 rooms and suites, including the Presidential Suite with one indoor pool, blend seamlessly with the garden setting. ... more   less 
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Also Known As:
Itc Gardenia, Bengaluru Hotel Bangalore

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