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9 - 14 of 25 reviews
Reviewed 24 August 2017

This Hotel is the best you will find in Gurgaon. The staff was good and so helpful( Front office staff Vivek Helped Me to Completed My CAD Designing Project. I Am very Surprised How a Hotelier person Known About CAD Designing.) and food was Very yummy n very beautiful place our room was good in size with a ultra cleanliness.people are very friendly and well mannered.if you really want to enjoy the good hospitality i must say nice place to visit with family

  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank chillarseema88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosewood-Hospitality, General Manager at Rosewood Apartment Hotel - Gurgaon, responded to this reviewResponded 30 August 2017

Dear Ms. Seema,

Greetings !

We are indeed grateful to you for your very kind words of appreciation and thank you for taking time to write about us. We are glad that we have been able to meet up to your expectations.

Your feedback has been shared with our entire team and your words have touched, moved and inspired each one of us. These words of encouragement from you have made us even more determined to bring forth Customer Delight in each and every area of our properties at all times.

We deeply value your association with us and hope to be able to offer the distinct Rosewood Service Experience on an ongoing basis.

Looking forward to welcoming you back to our hotel.

With Warm Regards,

Deepak Rawat
General Manager
Rosewood Apartment Hotel, Gurgaon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2017

This place provides a very comfortable stay with all required facilities and makes you feel at home. Food and service are par excellence. The staff at the Hotel is very friendly and helpful. The location is great for all business travellers.

  • Stayed: June 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Dilip A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosewood-Hospitality, General Manager at Rosewood Apartment Hotel - Gurgaon, responded to this reviewResponded 6 June 2018

Dear Mr. Dilip

Greetings !

We are indeed grateful to you for your very kind words of appreciation and thank you for taking time to write about us. We are glad that we have been able to meet up to your expectations.

Your feedback has been shared with our entire team and your words have touched, moved and inspired each one of us. These words of encouragement from you have made us even more determined to bring forth Customer Delight in each and every area of our properties at all times.

We deeply value your association with us and hope to be able to offer the distinct Rosewood Service Experience on an ongoing basis.

Looking forward to welcoming you back to our hotel.

With Warm Regards,

Deepak Rawat
General Manager
Rosewood Apartment Hotel, Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2017 via mobile

The rooms are ok. Service is ok and restaurant staff is very rude. On reaching the room the ac, fridge and tv dish connection were not working. The staff had to replace the tv dish connection and fridge for the room. And the dish connection again got disrupted at night.
They have got a pure veg restaurant. The food we ordered took more than 45 mins to reach us and on being asked by restaurant staff about delay, the restaurant staff gave a rude response.. "Madam time lagta hai.. Fresh bana k de rae hai"
Also while checking in they did not even change the bed sheet coved which had food spills on it.
Overall not a satisfactory experience at all.

Stayed: May 2017, travelled as a couple
Thank shivasha58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosewood-Hospitality, General Manager at Rosewood Apartment Hotel - Gurgaon, responded to this reviewResponded 20 May 2017

Dear Ms. Shivasha,

Greetings from Rosewood Apartment Hotel, Gurgaon!!

At the outset, we would like to thank you for your feedback in the Trip Advisor. It is only your valuable comments and suggestions that help us in our continuous endeavour to make improvements.

We are disappointed to note that your stay experience was not up to your satisfaction and regret the inconvenience caused to you due to the same. I have taken this up with the concerned Head of Departments to take corrective steps to prevent recurrence of the same in future. We hope you will forgive us this lapse and give us another chance to make amends.

We thank you for your detailed feedback and look forward to welcoming you back soon.

With best regards,

Deepak Rawat
General Manager,
Rosewood Apartment Hotel, Gurgaon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2017

I was in hotel from my company to take training. I stay there for twenty days there. services and all other things was excellent. I enjoyed that twenty days there. Appearance wise, room service wise and meal wise all the things are very good.Really i enjoyed.

  • Stayed: March 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank MukeshKumarJ11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosewood-Hospitality, General Manager at Rosewood Apartment Hotel - Gurgaon, responded to this reviewResponded 6 June 2018

Dear Mr. Mukesh

Greetings !

We are indeed grateful to you for your very kind words of appreciation and thank you for taking time to write about us. We are glad that we have been able to meet up to your expectations.

Your feedback has been shared with our entire team. These words of encouragement from you have made us even more determined to bring forth Customer Delight in each and every area of our properties at all times.

We deeply value your association with us and hope to be able to offer the distinct Rosewood Service Experience on an ongoing basis.

Looking forward to welcoming you back to our hotel.

With Warm Regards,

Deepak Rawat
General Manager
Rosewood Apartment Hotel, Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2017

As I was on a business trip and had a pleasant stay for three weeks and staff were extremely helpful they tried to provide the best of services every time we asked for it. Since it is vegetarian hotel the food served here never really made me miss non-veg at all.

  • Stayed: March 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Kozi87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosewood-Hospitality, General Manager at Rosewood Apartment Hotel - Gurgaon, responded to this reviewResponded 6 June 2018

Dear Guest

Greetings !

We are indeed grateful to you for your very kind words of appreciation and thank you for taking time to write about us. We are glad that we have been able to meet up to your expectations.

Your feedback has been shared with our entire team. These words of encouragement from you have made us even more determined to bring forth Customer Delight in each and every area of our properties at all times.

We deeply value your association with us and hope to be able to offer the distinct Rosewood Service Experience on an ongoing basis.

Looking forward to welcoming you back to our hotel.

With Warm Regards,

Deepak Rawat
General Manager
Rosewood Apartment Hotel, Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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