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Reviewed 3 weeks ago via mobile

We planned for a one night staycation recently at this hotel, a break much needed after spending almost 1.5 years at home due to this pandemic.

Right from the entrance the majestic views of the property just mesmerised us. Check was smooth, the room was just awesome (we opted for a pool suite). Kids enjoyed their day in pool a lot.

One thing which is worth mentioning is the portion size served in buffet during lunch, dinner and breakfast, portions were small but filling so no wastage of food and one can taste multiple dishes with ease. Really the guys at ITC Grand Bharat have taken the hospitality to next level. Keep it up folks

Room tip: Pool rooms in summer and terrace rooms in winters
Date of stay: September 2021
Trip type: Travelled with family
Thank tripatma
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager ITC Grand Bharat, General Manager at ITC Grand Bharat A Luxury Collection Retreat, Gurugram, responded to this reviewResponded 3 weeks ago

Dear Guest,

Greetings from ITC Grand Bharat, Gurugram!

Thank you for taking the time to review us on TripAdvisor.

We are happy to read that you enjoyed your overall experience, especially the warm and gracious hospitality at ITC Grand Bharat. We are delighted that we were able to live up to your expectations and made your visit a memorable one.

Thank you once again for your kind feedback and we look forward to welcoming you back soon.

Warm regards,
Rajat Sethi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We came to ITC Grand bharat to celebrate my cousins birthday and we had a blast. The property is so beautiful and magnificent feels like royal. I really thanks to Guest Relation team Ms
Mandakini,Ms Ananya and Ms. Mannat who made our stay memeorable

Date of stay: September 2021
Trip type: Travelled with family
Thank Kapoorbwa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager ITC Grand Bharat, General Manager at ITC Grand Bharat A Luxury Collection Retreat, Gurugram, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings from ITC Grand Bharat, Gurugram. We are pleased to read that we were able to make your unhurried luxury celebration memorable and that you enjoyed the overall experience.

We appreciate the positive feedback and look forward to welcoming you back for many more such celebrations!

Warm Regards,
Rajat Sethi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Me and my wife went to this hotel for 2 nights.
It was a magical experience.
The hospitality of each and everyone was exceptional. I have to mention Chef Dipankar who made our trip extra memorable. His food and service will be remembered by us forever. Must visit ❤️

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Companion09692951404
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager ITC Grand Bharat, General Manager at ITC Grand Bharat A Luxury Collection Retreat, Gurugram, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings from ITC Grand Bharat, Gurugram. We are pleased to read that we were able to make your unhurried luxury staycation memorable and that you enjoyed the overall experience.

We appreciate the positive feedback and look forward to welcoming you back soon!

Warm Regards,
Rajat Sethi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This is my first review on tripadvisor and i was compelled to write this not by any staff or management but because of the hospitality and experience at this just amazing property. All the staff was courteous be it prithvi banquet staff or other people everyone was at its best. Food was awesome n service was also too good. Now the part which won our hearys. We were three couples with 5 small kids and booked one night stay to celebrate birthday of one of us. But around 8 pm one the kids aged 1.5 years started crying incessantly bcz of some pain in hand. At this point the support we recieved from ITC staff was just at its best. Everyone was at their toes to help us. Special mention of ms. Mani Raheja who provided all the support and sent her staff with us to guide us to gurgaon hospitals at night. And next day gave us complimentary lunch and extended our stay till evening as we were not able to have dinner nor were able to celebrate the birthday. Five stars are too less for the support we got. Thanks ITC for making it a memorable stay for us.

Date of stay: September 2021
Trip type: Travelled with family
Thank Prakhar1986
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager ITC Grand Bharat, General Manager at ITC Grand Bharat A Luxury Collection Retreat, Gurugram, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings from ITC Grand Bharat, Gurugram!

Thank you for taking the time to review us on TripAdvisor.

We are happy to read that you enjoyed your overall experience, especially the warm and gracious hospitality at ITC Grand Bharat. We are delighted that we were able to live up to your expectations and made your visit a memorable one.

Thank you once again for your kind feedback and we look forward to welcoming you back soon.

Warm regards,
Rajat Sethi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Its a place to be in!..it truely is Grand as the name says..Royal ! Class apart Service! Ammazing Food ! Serene ! Safest! Awesome Suites!...You would not want to leave :)..This is what you expect from a Class apart Property and ITC can only deliver such Class!!

Room tip: Forget everything and just enjoy the property and service
Date of stay: September 2021
Trip type: Travelled with family
Thank NipunVS
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
General Manager ITC Grand Bharat, General Manager at ITC Grand Bharat A Luxury Collection Retreat, Gurugram, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings from ITC Grand Bharat, Gurugram. We are pleased to read that we were able to make your staycation with us memorable and that you enjoyed the overall experience.

We appreciate the positive feedback and look forward to welcoming you back soon.

Warm Regards,
Rajat Sethi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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