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“Nice hotel with 24 hour service”

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Crowne Plaza Hotel Gurgaon
Ranked #13 of 263 Hotels in Gurugram (Gurgaon)
Certificate of Excellence
Reviewed 18 July 2017

I have stayed at this hotel numerous times for work related travel. I have always found the staff to be friendly. When arriving at all hours of the night for international travel, I have enjoyed going to the 24 hour bar, simply to grab a bite to eat upon arrival after a long journey. The hours I keep for work are more closely aligned with US hours, therefore I prefer hotels with 24 hour room service. The food here is good and the service decent.
I have stayed over weekends in the spring and summer. The pool and spa facilities are nice as well.
The breakfast, which was included in my stay, is fabulous. Regardless of what type of cuisine you are looking for, the breakfast their will meet your needs. Hot and cold buffets, many types of Asian (Indian, Chinese, etc) food, as well as European, hot and cold cereals, pastries, fresh juices and fruits, and a hot grill so that you can place your food orders.

Room Tip: Rooms overlooking the pool have nicer view.
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  • Stayed: February 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank twins2tymes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded 24 July 2017

Dear Guest,

We thank you sharing your fruitful feedback with us.

We are more than pleased to know that you enjoyed your stay at our hotel. We’ve shared your feedback with our staff and they are more than delighted to know that you enjoyed the services provided to you at the pool, spa, Connexions, our 24x7 bar and especially the buffet breakfast at Cafe G. We hope you will choose us again on your next visit to Delhi/Gurgaon.

Sincerely,

Nalin Mandiratta
General Manager
Crowne Plaza Gurgaon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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49 - 53 of 897 reviews

Reviewed 18 July 2017

This property delighted me with the spread of delicacies during any of the large meals. Some of the drinks are really mouth watering, say, fresh coconut water, hing water and water from matka (pots of mud to sotre and cool water).

They are even good in south Indian, very close to authentic south Indian stuffs. Hospitality is wonderful and conference rooms are well laid, but one, which is too clumsy.

Overall a good experience.

Room Tip: Nicely located away from hussle & bussle of city crowd and traffic.
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  • Stayed: June 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Anis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded 24 July 2017

Dear Guest,

Thank you for sharing your feedback with us!
We are glad to know that you enjoyed your stay with us. It gives us immense pleasure to know that you enjoyed the food and drinks at our hotel. We once again thank you for this review and we hope you will give us the opportunity to serve you again.

Sincerely,

Nalin Mandiratta
General Manager
Crowne Plaza Gurgaon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2017

It's a great place to be in for meetings or official stays. We went in the middle of a week and was booked by our companies agent. The best part that I liked about the place is that everything was in walking distance If you want to go to shopping for entertainment or just to roam around the city.

The hotel has two restaurant's which is great for fine dining. We actually didn't enjoy them as were busy with meetings all day and then ordered room service both nights.

As far as location goes I think its right on the highway because we took about 1 turn from the highway and poof we were at the hotel in about 2 minute

Staff & service is good and efficient they were very accommodating. All in all, I liked the place and would recommend you a stay if visiting gurugram.

  • Stayed: October 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank NishaYadav2072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded 24 July 2017

Dear Nisha,

Thank you for reviewing us at this forum.

Crowne Plaza Today Gurgaon is located in the heart of the city and is closely located to the markets and malls in the area. Being a business hotel most corporate guests prefer our hotel for its location.We hope you get the opportunity to enjoy the service at our F&B outlets on your next visit. We’ve shared your feedback with our staff and they are more than delighted with your feedback.

We hope you give the opportunity to be of service again.

Sincerely,

Nalin Mandiratta
General Manager
Crowne Plaza Gurgaon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile

We stayed here on a business trip because it was close to the office we were working at. The staff is kind and always wanting to help. The lobby is very nice with a 24 hour bar (with food) available. The rooms are nice with a classic design. The only thing was the smell and the humidity. Even with the AC, the room was always humid, making my stuff quite damp as well (insulation??) and so the rooms have a slight mildew smell (some more than others). My room was fine, but a colleague's was quite strong, so they kindly changed his room RIGHT AWAY! Like I said, service and staff - 10!!

Stayed: July 2017
Thank Rinaaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded 12 July 2017

Dear Rinaaba,

Greetings from Crowne Plaza Today Gurgaon!

Thank you for staying with us and reviewing us at this forum. Located in the center of the business hub, our hotel is a preferred choice for business travelers. We are delighted to know that you enjoyed the hospitality and services provided to you by our staff. We apologies for the inconvenience caused to you and your colleague because of the smell and humid conditions in the room. We assure you that corrective measure will be taken and we won’t give you the opportunity to feel this again. Your feedback has been shared with our staff and they are more than pleased. We hope that you will soon give us the opportunity to be of service again.

Sincerely,

Nalin Mandiratta
General Manager
Crowne Plaza Gurgaon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2017

stayed 4 nights on a business trip. Excellent business hotel. Room and spacious with all needed amenities (including approrpriate number and type,of plug suitable for oversea travellers as well). Staff extremly friendly and helpful. There is a spa and pool (could not take advantage of any, though) plus 2 restaurants, a Brazilian-style (churrasco-type, i guess) and an allround type with India, Far Eastern (Japanese included, with sushi, sashimi and teppanyaki) and European. Very good quality: buffet and a la carte options available. Free wifi working very well everywhere. For relaxing, a nice bar at lobby level. Hotel location is excellent for any business meeting in Gurgaon (it's close to section 29 and 30) and close to Delhi- Jaipur highway. Int'l airpor, not more than 20-30 minutes far away...depending in traffic. Rate is reasonable and truly good value for money. Would definitely recommend this hotel.

  • Stayed: June 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank marco f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this reviewResponded 12 July 2017

Dear Guest,

Greetings from Crowne Plaza Today Gurgaon!

Thank you for staying with us and reviewing us at tripadvisor. At Crowne Plaza Today Gurgaon, it is our constant attempt to provide our guests with the best services and facilities; therefore we thank you for your kind words of appreciation about elegant interiors and the spacious rooms at our property. We are pleased to know that you enjoyed our F&B outlets. Your feedback has been shared with our staff and they are more than delighted. We hope you get to use the pool and spa facilities on your next visit to Gurgaon.

Thank you for making us your hospitality partner, & we hope that you will soon give us the opportunity to be of service again.

Sincerely,

Nalin Mandiratta
General Manager
Crowne Plaza Gurgaon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 | opposite Signature Tower, Gurugram (Gurgaon) 122001, India
Phone Number:
Region: India > Haryana > Gurgaon District > Gurugram (Gurgaon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Gurugram (Gurgaon)
#11 Spa Hotel in Gurugram (Gurgaon)
#12 Luxury Hotel in Gurugram (Gurgaon)
#13 Romantic Hotel in Gurugram (Gurgaon)
Price Range: €96 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
Official Description (provided by the hotel):
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza

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