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37 - 42 of 68 reviews
Reviewed 14 December 2013

I have stayed in this hotel in the past and a few years ago, it was one of the best hotels in Vadodara. Now it appears to have deteriorated to a very bad condition even after the renovation they have recently done to part of the hotel. The rooms are infested with cockroaches and other insects that freely run around. The staff does not appear to know much about hygiene (putting back a spoon that fell down back into the dish they serve and continue as if nothing happened). The hotel offers a complementary buffet breakfast which is decent. There are insects running around in the dining hall also which makes it a dreadful experience to have food there. There are many new hotels and properties in Vadodara that are much much better.

Date of stay: December 2013
  • Trip type: Travelled on business
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Thank RMVNB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2013

Except that location of this hotel, close to Baroda Railway Station, nothing good about this hotel.
Food is OK. Don't ask about Staff behavior & Room service.... it's absolutely not good.
Rude staff. Gave wrong info to all my queries.
There is no suggestion/complaint box.
When try to lodge a complaint, they asked me to hand it over to them :-(

Absolutely not recommended ....

Date of stay: December 2012
  • Trip type: Travelled on business
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1  Thank Yogi_D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2013

Its a good business hotel full of business travellers. The hotel offers complimentary breakfast which has a good spread as well. The breakfast was tasty and there was good south indian and continental food available. The staff was friendly. Rooms are well appointed and are spacious as well. The hotel is very close to the heart of the city and thus makes it easily accessible at any time of the day. The rates are pretty decent as well.

Date of stay: November 2012
  • Trip type: Travelled on business
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Thank parashmitra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 August 2013

I had a very bad experience during my stay in the third week of July 2013. The service was pathetic and I have never seen such lethargic attitude anywhere. We checked in around 6.30 am on 13th July and found the reception and the sitting area under darkness. On inquiring at the counter the reservation clerk said they did not have staff to switch on the lights. Absolutely ridiculous. Also there was no bell boy to carry our luggage. We had booked three rooms @ Rs.1600 per room with one additional person in one room @ Rs.300. The reservation clerk said he would give us the delux room at Rs.1800. The total cost was litte higher than the early one which was fine with us.

Our nightmare started the very soon. The toilets flush was not working in one of the rooms. Water was also scarce. The hotel did not seem bothered to help. The same was the case the next day when all the taps were dry. We had to catch the 8.30 am train and were tense. Again the hotel management neither inform us about the problem nor were keen in resolving it. Encountered this type of attitude especially in a so called business hotel for the first time.

The worst part was at the checkout when the manager comes and tells that the reservation clerk had goofed up and the room charges would actually go up by Rs.3000 that was a shocker. Again they were not bothered to clarify and blamed us for not understanding the rates properly. We just cursed them and our decision to stay there before leaving the place to catch our train.

All in all a bad place to stay with poor service, tv not working and no water in the bathrooms.

The only silver lining was the restaurant which had gujarati thali and the morning buffet breakfast.

Stay here at your own risk.

Date of stay: July 2013
  • Trip type: Travelled with family
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4  Thank Jugjones
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 May 2013

Pathetic service, persons and total mismanagement. More interested in banquet and party booking, easy money...huh!
TV not working, Room freeze not cooling, bathroom fittings were rusted. Toilet did not have water with force and stopped flowing at a times

Date of stay: May 2013
  • Trip type: Travelled with family
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Review collected in partnership with Cleartrip
Thank Apurv M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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