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All reviews candolim beach swimming pool the main road pool facing room off season north goa rooms are spacious pool attendant beach access luxury room room service great pool reception staff clean beach pleasant stay excellent resort breakfast spread
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Reviewed 27 September 2017 via mobile

We stayed at sonesta inns for 4 days and it was amazing..the pool view rooms with the spacious balconies..the room ambience was awesome.. i would suggest you to go for it if you are looking for a hotel at candolim.

Stayed: August 2017, travelled as a couple
Thank vaibhav a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
259jose, General Manager at Sonesta Inns Resort, responded to this reviewResponded 30 September 2017

Dear Guests,
Thank you for your feedback,and also for taking the initiative to recommend our resort to your friends
We hope to see you again soon
With warm regards
Jose De Souza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017

We travelled as part of a big group of 30 people. I must admit that i was pleasantly surprised to see how well maintained the hotel was in general and the surprises only kept getting better in terms of hotel staff professionalism, cleanliness and general ambience.The rooms are very clean, spacious and the bathrooms were very well maintained.

The pool was very well maintained and the kids (and adults) in our group had a fab time.

The buffet breakfast was OK, some items were really good while some were OK.A special mention to Bosco and his team in the restaurant who were excellent with their service.

The best thing however, must the beach behind the hotel- don't think i have seen a cleaner beach anywhere in India.The seas were rough(monsoon time) and the shore is a bit steep, so have to be quite careful with children.

I would whole heartedly recommend this place to anyone.

Thanks once again for making our stay a very pleasant and memorable one :-)

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank Arif M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
259jose, General Manager at Sonesta Inns Resort, responded to this reviewResponded 30 September 2017

Dear Guests,
Thank you for your lovely feed back,and look for an opportunity to serve you and your friends in the near future
With warm regards
Jose De Souza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017

We stayed in luxury room for 2 nights during august 2017. It was a wonderful stay.The room was big and clean with a pool view. Hotel is in Candolim and very easy way from main road.The swimming pool was clean, complimentary breakfast was also good. Mostly Indian cuisines served with fruits and juice which was good. The beach was just 2 mins from the hotel which is cherry on top. Would surely stay again on our next visit.

  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank prachip117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
259jose, General Manager at Sonesta Inns Resort, responded to this reviewResponded 30 September 2017

Dear Guests,
Thank you for your opinion,on your stay with us,we try our level best to be better by the day,as our management,and staff are self motivated.
With warm regards
Jose De Souza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017

Price for room:- terrible almost 40% variation
We booked 5 rooms for 4 days from my travel agent for 15-19th aug on 15th july before one month and got a price of 5750 room/d where as same rooms were available for 4000 on goibibo 10 days before (they say its goibibo dis not from there side) but if you directly go to hotel without booking than it would be 5000 (personally witnessed when one couple paid this amount for overstaying for a day) :-( When asked about the same when i checkin to hotel they say its business and cant do anything as we have paid all amount in advance, also didnt accepted my request to upgrade for suite room or airport drop (they say rooms are packed but it was Aug and also not weekend still one can judge when they stay for 4 days at same place)
Many might think travel agent has its huge share of commission, but he is my cousin and everything was clearly communicated to hotel
Wifi- Worst also no vodafone network so you are without net and phone when you are in room and actually in whole resort
breakfast- Average, not much option
location- cant view or hear beach from resort but its very near (booked only because of this but not satisfied)
rooms- specious and good, cleanliness was ok
-no paper napkin inside room was also not given after asking
-pillows were stinking but were changed on request
restaurant - dal and rice were very good in taste
-paneer sabji was worst
-no ice in the room after the restaurant is closed mostly 11:30 or 12(such services are available for 24x7 in hotel with zero class)
value for money - zero

Room Tip: rooms facing pool we got only one out of five i.e. 116
  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Darzh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
259jose, General Manager at Sonesta Inns Resort, responded to this reviewResponded 30 September 2017

Dear Guests,
Thank you for your opinion,we would like to inform you ,that we do not have a direct control on the websites/Travel agents who discount the price.
Further,please note that price is something which changes everyday,depending on the clicks,we receive on our websites.The price which is available today may not be available the next day,or a fortnight later.
We apologise for all the inconvenience caused ,as highlighted in your feed back,we will definitely look into these aspects,and improve on the same
With warm regards
Jose De Souza
General Manager

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Reviewed 20 August 2017

Its a good resort, pleasant stay, close to beach with lifeguards, reasonably good food served in the resort's restaurant. Neat & clean with very courteous staff.
Rooms are not soundproof, room cleaning staff and co-residents were too noisy all through the day.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank snaik1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
259jose, General Manager at Sonesta Inns Resort, responded to this reviewResponded 30 September 2017

Dear Guests,
Thank you for your feed back,we have noted your comments,and we will assure you that this will not be repeated again.
With warm regards
Jose De Souza
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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