As a wheelchair user booking a hotel is quite a daunting experience. 'Accessible' has so many factors that are not always taken into consideration.
We booked the Royal Peninsula after scouring the internet for quite a few days. We were not disappointed in the least. On arrival we were assisted immediately with our bags by the concierge and escorted to reception. On check in we were greeted like old friends and were brought drinks while we waited for a buggy to collect us to take us to our room. The buggy wasn't accessible but help was given to assist where needed. On the journey to our room the driver gave us a guided tour of the resort which proved valuable when we went for a stroll later.
The accessible room: Level access, no steps. Always a brilliant start. All lights where no higher than elbow height. The key holder (to activate the room's utlities) was a little high but as I have weak upper body strength this may not be an issue for most wheelies. The shower had a seat but there was a small (no more than half an inch) divider on the floor so the room didn't flood. Not ideal but understandable. The room as a whole was beautiful with 2 beds and plenty of space. The photos on TA really show the rooms off to their best. We were delighted.
We didn't tip at the start of our holiday as has been suggested yet the service we received far exceeded our expectations. The Egyptian people are warm and giving of themselves. In the main restaurant we were treated like family at every meal time. The staff remember your drinks and our table was often waiting with our drinks on arrival. The waiters are superb at their job, more so than anywhere else we've ever stayed. I wrote a letter to say thank you at the end of our stay as I was overwhelmed by their attentiveness. I even got escorted around the buffet and served so my boyfriend could serve himself. Faultless and humbling. The food was great...there is so much choice that finding something to suit your palate is not difficult unless you are a very fussy eater. (For those in a wheelchair there is an accessible bathroom here).
We also ate at Al Forno, the Italian restaurant on site. I'm no expert on Italian food, the menu is varied and the food very very good. We did not leave feeling disappointed...we left feeling completely stuffed. :o)
The pool area is beautiful and again the staff very willing to help at every turn; be it to bring you a windbreaker or to help with your choice of sun bed. It is clean and in good state of repair. The pool was not accessible for me as I need a lot of help to simply move but this wasn't a problem for me as I'm not really a pool person. My boyfriend found the pool refreshing after being lay in the hot sun and lovely to swim in. It is a vast space so no overcrowding. The island is accessible via ramps...a little steep so get some help. The pool BBQ bar is inaccessible due to steps and no option for a ramp, but the staff were very happy to serve us pool side. Nothing was too much trouble. The mocktails are gorgeous; a perfect match to the sun.
The Panorama bar we found a little dark but again as we don't drink it was not an issue for us. The soft drinks are always delicious, especially the Red Sea Sunrise. They serve afternoon tea late around 4 pm which was quite nice.
The entertainment was OK, but again this is not what we came on holiday for. The animation team worked so hard to rally the troops but alas the guests just didn't want to get involved. I think the hotel need to look at making the evenings a little more exciting. There was lots of traditional dancing which is always lovely to watch and the occasional singer. It just needs a little more oomph.
The general landscape of the hotel is particularly beautiful. The gardens and paths are lovely to walk or simply to look at from your terrace or balcony. They are constantly well maintained by the friendly gardeners.
I have already written a review on the Sabai Sabai thai spa but to keep it short it's everything a spa should be. Truly a beautiful experience. We didn't use the gym but did go in a few times as that is the accessible route to the spa for wheelchair users. It is well equipped and looks out onto the pool area. Absolutely brilliant staff too.
I really wanted to give this hotel a 5 out 5 as we loved it so much but with the areas that lack a little pizzazz mean I am torn. I wish there was a 4.5. I'm now trying to twist my boyfriends arm to go back next month as I miss the people so much.
- Official Description (provided by the hotel):
- The luxurious, modern designed Maritim Dive Resort is a gorgeous 5 star resort comfortably spread over 200,000 sqm of lush, landscaped gardens. The hotel's oversized rooms are only some of the extravagant luxuries that make this the perfect place for relaxation for you and your family. Neighboring the Jolie Ville International Congress Center, the resort takes pride in its ability to welcome both business and leisure travellers with top service excellence. ... more less
- Reservation Options:
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- Also Known As:
- Maritim Jolie Ville Royal Peninsula Hotel Sharm El Sheikh
- Maritim Jolie Ville Royal Peninsula Hotel And Resort
- Sharm El Sheikh Peninsula
- Peninsula Sharm El-Sheikh