We went to this hotel 8/12/2011 for our 30th wedding anniversary. Disabled facilities are quite good. My wife took her electric scooter and she could go anywhere in the hotel on her own, However you would struggle with a self propelled wheelchair. There are two lifts that access all floors. We went out of the hotel and down to the local pharmacy with no problem. We had a disabled room. It had a good sized wet room although there was No! antislip flooring. We used damp hand towels on the floors to stand on for safety. The bed was very hard and a major fault with this room was an internal door to the next room that was occupied by a very energetic polish couple. (quite hard to sleep at times with the certain activities that were going on) The staff were very polite and the hotel was well maintained although some area's could do with a lick of paint or varnish. The food was quite good but was repeated over the holiday. Outside was stunning Swimming pools were excellent. Night time entertainment was done by the reps with the exception of the elusive Thomas Cook rep, She had been asked by the other reps if she would get involved but said she was not interested. I think this was very poor due to the occupancy that Thomas Cook had in the hotel. The only problem we had on this holiday was Thomas Cook we never saw the rep (ashleigh) for four days, Although she lives in the hotel and when we did she was completely useless and even quite rude. A letter of complaint longer than War and Peace has been sent but I will not hold my breath for a reply. From arrival to departure Thomas Cook were very very poor and it will be a very very long time before we use the services of Thomas Cook again, no wonder they are in trouble. I would go back to this hotel but only with another tour operator
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- Also Known As:
- Melia Sharm El Sheikh
- Melia Hotel Sinai
- Melia Sinai Hotel Sharm El Sheikh