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Steigenberger ALDAU Beach Hotel
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Reviews (3,650)
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2,942
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9 - 14 of 3,650 reviews
Reviewed 2 weeks ago

This hotel was excellent , everything about it was brilliant , the food was great always something different to eat, the Alexander and Lebanese restaurant were our favourite such lovely settings. The staff were all without exception so friendly and hard working nothing was too much trouble for them as a general manager you should be very proud of their work ethic non stop and always with a . I will definitely be returning to this hotel although we normally try somewhere different there will be a big pull to go back.

Room Tip: We had one of the elite rooms excellent
Stayed: March 2018, travelled as a couple
3  Thank kakushki21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ECMsteigen, Guest Relations Manager at Steigenberger ALDAU Beach Hotel, responded to this reviewResponded 1 week ago

Dear Valued Guest,

Sunny greetings from Steigenberger ALDAU Beach Hotel!

Thank you a great deal for posting a review on your vacation here with us, we would like to take this opportunity and thank you for your warm comments concerning our grounds, dining quality and engaging team.
We are always at your service to provide you an exclusive treatment and guarantee you a most memorable vacation.

We look forward to welcoming you back sometime and please consider Steigenberger ALDAU Beach Hotel your second home.

With regards,
Eva Latusek
Guest Relation Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

So luxurious hotel with so much facilities and options
Water activity , big swimming pool , beach activity and access to the aqua park - just cross the road
Kids club and activities are so good
Food is excellent , staff is so friendly and helpful

Stayed: April 2018, travelled with family
1  Thank Mohamed_Mostafa_Ahme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ECMsteigen, Guest Relations Manager at Steigenberger ALDAU Beach Hotel, responded to this reviewResponded 1 week ago

Dear Mr. Mohamed,

Sunny greetings from Steigenberger ALDAU Beach Hotel!

Thank you for taking time out to share this delightful review. We are glad you have wonderful memories from your experience with us. Delivering excellent service is our utmost priority and we are thankful that you have experienced it.

We value your kind patronage and are confident that you would provide us another opportunity to be of service to you and experience the gracious hospitality provided by all our team.

We look forward to welcoming you once again.

Best Regards,
Eva Latusek
Guest Relation Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

This was our second trip to the hotel and yet again from start to finish the service was brilliant.
We were picked up from the airport and checked in to our rooms very promptly.
The rooms are large and very comfortable with beautiful sea views.
The food is 5 start with some much choice. On 2 nights we went to the Sushi and the Japanese restaurants ( all part of the package) which were a food lovers delight.

The facilities are all excellent with very well kept pools.
The animation team work tirelessly and kept our kids very happy.
All the staff at the Hotel from the management to waiters etc are constantly smiling and cannot do enough to help the guests.

I am booking for 2019 and cannot wait!!!

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Service
Thank EnglandTed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ECMsteigen, Guest Relations Manager at Steigenberger ALDAU Beach Hotel, responded to this reviewResponded 1 week ago

Dear England Ted,

Thank you so much for your review about Steigenberger ALDAU Beach Hotel, we are delighted to see that you enjoyed another wonderful stay with us!

We will pass your kind comments on to all the staff who work hard at making sure each guest enjoys a high level of service from all the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays!

We look forward to welcoming you back in the 2019! We cannot wait too.

With Warm Regards,
Eva Latusek
Guest Relation Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Spacious well maintained rooms with good air conditioning that is not too loud and a bath and shower where water temperature is always piping hot. Balcony views are mainly of a large quiet pool complex and from the first floor the sea was very much in the distance. This was fine as the complex view was pleasing to the eye and there was not the pumping out of music beats or loud shouts across the resort ( sorry if that sounds boring but I like to relax these days as I approach 50).

The main lobby is very classy with high ceilings, water fountains , polished marble and live piano or clarinet music playing on the evening. The main restaurant has had a good variety of food and has not been a cattle crush though we are looking forward to using the themed restaurants now. Entertainment on the stage outside has so far been by a group of dancers with quite a flat sound system and no hosting. Not many people sitting out watching either so a little bit of a let down but I'm not here to sell the hotel.

On site dive school was fine with their own two deck boats leaving from the hotel pier and going straight to the dive sights. We are looking forward to using the aqua park sister hotel however free access is only available until 5pm which is a let down given our entertainment. Overall I am enjoying my holiday- great service helps.

  • Stayed: April 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Paul_from_Wallsend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ECMsteigen, Guest Relations Manager at Steigenberger ALDAU Beach Hotel, responded to this reviewResponded 1 week ago

Dear Mr. Paul,

Sunny greetings from Steigenberger ALDAU Beach Hotel!

We are absolutely thrilled to receive your heartfelt review on your stay in our hotel.

Thank you so much for sharing such a lovely review on your stay at Steigenberger ALDAU Beach Hotel. It gives us immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities.

We look forward to welcoming you back to the beautiful city of Hurghada and especially to the Steigenberger ALDAU Beach Hotel for many more of such memorable experiences in the future.

Best Regards,
Eva Latusek
Guest Relation Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

The standards of this hotel are very high. From arrival through to departure there is a level of professionalism in everything they do and provide.

The staff are particularly well trained and managed. Everyone is polite and attentive. As soon as you make eye contact with any member of staff they greet you and respond to your greeting. I was very impressed by the way that wait staff, pool staff and bar staff were able to remember what we had had to drink from the day before and immediately offered us the same! All staff, predominantly male, were well groomed, polite, efficient and often handsome. One chef, I am convinced, is a living reincarnation of an Egyptian pharaoh. so much does he resemble a sculpted statue!

There are a number of restaurants on site and three in the resort over the road. We ate in almost all of them and found the standard of food and presentation to be consistently excellent. The main restaurant in the hotel for breakfast, lunch and dinner, offered perhaps the best selection and quality of food I have ever seen in a buffet style restaurant. I defy anyone to criticise either the variety or quality of what was on offer. I am virtually vegetarian, and found that there was the most incredible choice of healthy options as well as ample opportunity to completely indulge yourself in all sorts of deserts and other good things!

We particularly enjoyed the fact that there were always Egyptian/Arabic dishes available, allowing us the chance to try something different. I made a point of trying something new each day. Fantastic. The themed meals were also a great idea, each evening offering dishes from different regions of the world.

The rooms are spacious, clean, quiet and comfortable. I liked having both a bath and separate shower. The balcony was large and airy. The bed was enormous and very comfortable. My friend and I were in different rooms, she in deluxe and me in standard. There was very little difference really other than the view, mine over the front of the entrance, hers over the pools/sea. In fact my balcony and room was slightly larger than hers.

The main areas, like the rooms, are simply decorated in a style echoing themes and motifs of Egyptian/Arabic culture. There is a mid-century modern style to the lounge/bar furniture which is entirely in keeping with the hotel's image. Simple, modern, elegant.

There is, as one might expect, an attention to security which reassures the guests that our safety is taken seriously. On entering the hotel at the main gate checks are carried out to ensure you are a guest, and then on entering the lobby, there are further checks and a metal detector. We felt safe.

The spa is basic, clean, efficient and well priced. My friend had some treatments, massage and hammam and said that these were good and well priced compared to London. I used the basic spa facilities quite happily for 10 euros!

Of the outdoor facilities we used the hot tubs, lazy river (floating down a canal on a fabric covered rubber tube!) the loungers, pools, but did not play golf. Wonderful. I also used the on-site dive centre, see separate review.

I spoke to a number of guests, the majority of whom were German speakers, who had stayed there on other occasions, some twice a year! and they all spoke highly their experiences. This has encouraged me to think of returning again next year!!

Stayed: April 2018
Thank LNT66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ECMsteigen, Guest Relations Manager at Steigenberger ALDAU Beach Hotel, responded to this reviewResponded 1 week ago

Dear Valued Guest,

Thank you very much for your valued comment on TripAdvisor.

The Steigenberger Al Dau Beach Hotel Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations and proud of your comments!

We are very pleased by reading your beautiful comments. Especially because of the fact that between the lines we can understand clearly that you enjoy your holiday with us. And that feels our heart with joy. There is nothing that makes us happier than hearing all this positive aspect of you holiday with us. We are already looking forward to see you back again.

We are happy to hear that we could exceed your expectations and that you spent very pleasant days in our house. Guest satisfaction is our number one goal and there is nothing better than achieving that!
Looking forward seeing you soon again!

With best regards
Eva Latusek
Guest Relation Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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