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Traveller rating
3,854
647
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29 - 34 of 4,758 reviews
Reviewed 4 weeks ago

Very good hotel and stuff
Everything is more than amazing from our reception to beach activities
Wifi is available all over the resort with perfect signal.
The place is located in a very good spot where all the shops and utilities are in one place.
Special thanks to the animation team as well.

Date of stay: September 2021
Trip type: Travelled with family
Thank 907verinas
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mariam Mourad, Marketing at SENTIDO Palm Royale, responded to this reviewResponded 3 weeks ago

Dear Valuable Guest,

My sincere greetings from SENTIDO Palm Royale Soma Bay.
I would like to start by thanking you for interacting with us and sharing your experience. I am very happy to learn that we have met all your expectations during your recent stay.
Such feedbacks are the main reason behind our motivation and passion when it comes to serving our valuable guests.
We are all looking very forward welcoming you back again.

Sincerely,
Mariam Mourad
Ecommerce and Digital Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Everything at this hotel is amazing the beach , the team animations, foods, rooms, night show, beach bar, kids area all team staff are very friendly and helpful the safare wonderful and amazing thanks for all team

Date of stay: September 2021
Trip type: Travelled with family
Thank tamers95
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mariam Mourad, Marketing at SENTIDO Palm Royale, responded to this reviewResponded 3 weeks ago

Dear Valuable Guest,

Thank you for choosing SENTIDO Palm Royale Soma Bay for your holiday.
We are grateful that you took a moment from your valuable time to post your excellent review.
We wish to have the pleasure welcoming you soon for further great memories

Yours truly,
Mariam Mourad
Ecommerce and Digital Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Overall experience was great. Beach was fantastic. But the last day one of the receptionist took my allinclusive braclet off at 12oclock check out,and that never happened to me because it was not my First time on ALL. Probably if i gave him some money that would not have happened. He ensured me that thats the policy of hotel but later that night everyone in the bus to airport had their bracelet on from hotel. So if we exclude last day,everything was good!

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jovanajoja
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mariam Mourad, Marketing at SENTIDO Palm Royale, responded to this reviewResponded 4 weeks ago

Dear Valuable Guest,

Sunny greetings from SENTIDO Palm Royale Soma Bay .
We would like to thank you for being our guest recently and for taking the time to share your valuable feedback on your vacation.
We are very pleased that overall you enjoyed your stay with us here, and we will also be very grateful for your other comments and also apologize for any inconvenience but just to clarify the mentioned situation that this is the check out time 12:00 P.M and the other guests already paid extra charge for late check out that is why they have their bracelets .

We look forward to welcoming you back to our resort in the near future.

Best wishes,
Mariam Mourad
Ecommerce and Digital Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This is the best hotel in Hurgada. Beach, food and support staff in hotel is the best in Egypt. ANIMATION TEAM (kimo,sama,natalia,medo,dj…) are the best. They give to all visitors so many positiv energy. I will return in same hotel specially because of them. More positive energy I felt in main restoran from the guy who served as and his name is Hany Kid. Hi is nice, very kind and professional server. I can’t wait to come back again. ❤️

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Vladimir S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mariam Mourad, Marketing at SENTIDO Palm Royale, responded to this reviewResponded 4 weeks ago

Dear Valuable Guest,

Thank you for taking the time to share your experience with us, we are truly honored to hear that your stay at SENTIDO Palm Royale Soma Bay was a spectacular one.
It is always a pleasure to hear that our staff has met your expectations and provided you with exceptional and personalized service.
Your kind words and compliments will be gladly passed along to the entire team.
We are looking very forward to welcoming you on your next visit.

Yours truly,
Mariam Mourad
Ecommerce and Digital Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great team animation ( aquagym, shows every night, belly dance concurs, aerobic) very good food and variety, clean room and spatios, nice personal,always smiling, the beach was awesome, perfect for snorkling, a lot of fish to see.

Date of stay: September 2021
Trip type: Travelled with family
Thank 903andreear
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mariam Mourad, Marketing at SENTIDO Palm Royale, responded to this reviewResponded 4 weeks ago

Dear Valuable Guest,

Our sincere greetings from SENTIDO Palm Royale Soma Bay.
We are very happy to learn that you enjoyed your recent stay with us.
Creating memorable experiences for our guests is what we do best and your feedback is what makes us continue to serve our guests with pride and joy.
Thank you for your feedback and we are looking very forward welcoming you back at our hotel.

Sincerely,
Mariam Mourad
Ecommerce and Digital Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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