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Arena Inn
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Reviews (596)
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All reviewsrooms are smallegg stationpool viewbed and breakfastdowntown areanice poolnice breakfastzeytouna beachthe hotel is cleanmin walknice holidayel gouna downtownshuttle boathotel is perfecttok tokabu tig marinaselim
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11 - 16 of 596 reviews
Reviewed 8 March 2018

My vocation was for two days. Early check in and late check out for free. Great Service and helpful hotel crew. The breakfast have a lot of varieties to choose. Quite and clean Room. Nice hotel to choose to spend your vocation for not much money.

  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Mirhan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vlusci, General Manager at Arena Inn, responded to this reviewResponded 17 March 2018

Dear Guest,

Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed.

Glad to read that you enjoyed your holiday with us, I stay at your entire disposal for any other question or wish you may have for your next visit. Just feel free to mail me at gm@arenainn-elgouna.com

Thank you for your trust and see you soon hopefully.
Warm regards

Veronique Lusci
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2018 via mobile

I loved the hotel. There has to be any sign on the hotel ad to say how amazing the breakfast is. Fresh juices including guava and cantaloupe and orange juice. Delicious croissant and Om Aly. The restaurant resembles a floating boat in the lagoon. It’s a 3 min walk to downtown. Room service is friendly and very responsive. On the downside any food or drinks after breakfast are not that good and very expensive. The beach is on the Zeytoon island but I didn’t try it.

Stayed: January 2018, travelled with friends
Thank halafarouk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vlusci, General Manager at Arena Inn, responded to this reviewResponded 7 February 2018

Dear Ms. Hala,

Thank you for having taken the time to answer our questions. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed.

Glad to read that you enjoyed your holiday with us, I stay at your entire disposal for any other question or wish you may have for your next visit. Just feel free to mail me at gm@arenainn-elgouna.com

Thank you for your trust and see you soon hopefully.
Warm regards

Veronique Lusci
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2018

We liked our stay in this hotel. Rooms were cleaned up every day. Big plus is the location. Just 2 minutes walk from Downtown. Very good breakfast and great staff. the only minus was that the rooms were very noisy

  • Stayed: January 2018, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank connys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda O, other at Arena Inn, responded to this reviewResponded 29 January 2018

Dear Conny,

thank you very much for taking the time and writing your review. We were glad to welcome you in our hotel and we are delighted to hear, that you enjoyed your time with us.
We are looking forward seeing you again in the future and sending
Sunny greetings

Your Arena Inn Hotelteam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

Reception and check in gave me a very bad impression..
My room wasn't clean..And bathroom was without towels..
Room service and reception didn't care to clean up my room (except after 36 hours) despite being informed

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank K3962AZahmedr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vlusci, General Manager at Arena Inn, responded to this reviewResponded 7 January 2018

Dear Mr. Ahmed,

Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of a high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed.

Sorry to read about your concerns, I first of all would like to apologize for any inconvenience caused from our side. I would have very much appreciated getting notified on the spot, so that an immediate corrective action could have been taken. It would be very helpful if you could describe what happened during check-in, as your 1st impression shows us that there is space for improvement. Please feel free to contact me at any time on gm@arenainn-elgouna.com

I would like to thank you once again for your time and do hope you will give us the chance to show you how much we do care on your next visit.

Warm regards and happy New Year

Veronique Lusci
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2017

A good location, 5 min walking to El Gouna downtown. Very good breakfast. Lagoon view for the rooms, small swimming pool, very nice stuff, no coffee maker at the room. Water supply every day. The pool bar wasn't that good.

Room Tip: Ask for a lagoon view with a high floor.
  • Stayed: October 2017, travelled as a couple
    • Value
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    • Service
1  Thank AmirBotros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda O, Online Reputation at Arena Inn, responded to this reviewResponded 15 December 2017

Dear Mr. Amir,

Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed.

Thank you for your trust and see you soon hopefully.
Warm regards

Your Managementteam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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