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Reviews (110)
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2 - 7 of 110 reviews
Reviewed 21 March 2016 via mobile

When we arrived at the hotel the bedsheets were dirty, there were ants in the bed and a cockroach in our room. The AC-fan had never been dusted. Not a good first impression... The staff was not very welcoming, not as much as a smile og offering to help us with our luggage up the stairs ( no lift). On the bright side the breakfast was decent and short walking distance to "downtown".

Stayed: March 2016, travelled with friends
1  Thank Marit H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2016 via mobile

We ended up here as a result of a guide we met at the airport, Freddy. Just as advertised with hot water and air conditioning, both luxuries on the island! Within walking distance of everything! Staff were kind and friendly.

Stayed: January 2016, travelled as a couple
Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
esvede, Gerente at Galapagos Islands Hotel, responded to this reviewResponded 4 February 2016
Google Translation

Gracias por su comentario estimado Daniel, agradecemos el habernos elegido para disfrutar sus vacaciones, esperamos tenerlo en una próxima ocasión en nuestro Hotel, brindándote la mejor atención y servicio.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2016

I bought a package tour through Via Natura, everything was outstanding; great service, delicious food, extremely comfortable nice rooms. Room 1, the largest one, is highly recommended.
Galapagos is out of this world, awesome!

Room Tip: Room 1, the largest & most comfortable one.
  • Stayed: December 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Henry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2015

The pictures look inviting, but do not reflect reality. Pool not kept well. Family owned hotel. Kids in hotel area. Teenagers somewhat helpful. Polite but noisy. From rooms you could hear all the noise from dining area. Wi Fi a joke. Could not connect from rooms. Staff not always available. Also goes by the name Galápagos Islands Hotel

Room Tip: There are no good rooms
  • Stayed: September 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank FrustratedWolff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2015

This place is perfect if you want to relax from exploring the islands all day, the service is good and its a good place to meet other travelers.

The rooms were clean and the bed confy, will recommend the place with other travelers for sure.

  • Stayed: August 2015, travelled solo
    • Value
    • Location
    • Service
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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