We’d like to drink and have lunch in the restaurant of bv beach. We’re waiting more than 30 minutes, but there was no service , but only for us. Anybody, who came after us could order , but we didnt. PfffffMore
We’d like to drink and have lunch in the restaurant of bv beach. We’re waiting more than 30 minutes, but there was no service , but only for us. Anybody, who came after us could order , but we didnt. PfffffMoreShow less
Dear fruzsina b,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
We stopped in at the poolside restaurant for what we hoped would be a lovely lunch. I ordered a tuna burger & my husband the ox hamburger. After a VERY long wait our food came out - cold fries, there was barely any tuna on my cold, oversized bun. My husband’s burger was just about indedible. We left most of our meals on the plate uneaten. $35 later, we had the worst meal of our Croatian trip, with no concern whatsoever from the lackadaisical kitchen. Don’t go here.
Dear GauriNYC B
Thank you for coming to Bellevue Hotel and sharing your impressions.
We feel sorry for the negative impressions you had to take with you from our Pool Bar Restaurant and would like to apologize for any unmet expectations.
Especially, we are deeply sorry for your rather disappointed experiences regarding our meals for which we mostly get excellent comments.
Your feedback helps us to look deeper in our service and keep on working to be better every day in order to improve and give our guests the best possible experience they can get.
We sincerely hope that we will have the opportunity to welcome you back to our Hotel Bellevue Pool Bar Restaurant.
We had a very relaxing holiday, I don't have anything bad to say about the place. We loved that they were bringing ice cold towels on the pontoon, very much needed the time we were there, it was extremely hot. Spa was nice. I loved the smell of the toiletries they offer. Great food at Bava, their a la carte restaurant. Very good and fresh breakfast. Nice surroundings for walks.
We spent 2 weeks driving and exploring the coast of Croatia, and this was one of our favorite spots. Perfect hotel and beautiful views. We stepped up to a sea view room, and were disspointed with the location of the room they took us too - barely could see the sea and directly over the pool restaurant patio. Luckily, they had another room and moved us. We were told “all rooms were sea view” which is not acutally factual. Anyway, the hotel is beautiful, the breakfast was very good with a lot of selections, the pool and beach area was gorgeous. We had a car, so drove into town, but i believe it would not be a long walk. We enjoyed Losinj very much, and definitely would return again.
We stayed at the Hotel Bellevue for over a week. We have stayed at many 5 star properties (Ritz, St. Regis, etc.) and this hotel was our absolute favorite. The hotel is luxurious and comfortable. It is immaculately clean and the housekeeping staff is wonderful. It is situated right on the water with breathtaking views. It's a short walk to town and Sarah and the rest of the excellent concierge staff will help you get wherever you want to go. The hotel is very family friendly. We traveled with a large party of extended family--couples and families with children--everyone enjoyed themselves. My kids had a great time. Thank you to Ava and the rest of the staff in the children's room for all the fun art projects.
What really sets the Hotel Bellevue apart is the outstanding service. Every single member of the staff was friendly, upbeat, welcoming and accommodating. They were 100% committed to my family having a wonderful stay and they did so with a smile. Thank you to Darko and the excellent staff at the bar, especially Monika, Sven, Slobodanka & Marco. The cocktails and cappuccinos were amazing. And a special thank you to Romana, our server in the restaurant, for making our stay so special. I cannot recommend this hotel enough!
We absolutely love this hotel, the long transfer is totally worth while as well as being enjoyable experience. Just take it as part of the holiday, relax and enjoy the scenery.
The service of the staff are just one of the things that makes this hotel so special. Darco, the bar bar manager is lovely, his knowledge of his trade is so extensive.
Ana who we first met in he resturant has now moved to rooom service and is a fabulous girl.
The spa is relaxed and unpretentious, there is always room around the pools and the beach area is well serviced and pristine.
The rooms are immaculate, fresh bed linen, turndown service etc.
Easy walking to th town. Lovely walks around the cost. The dine around option is great, especially if you're staying for two weeks as we were. The Alhambra restaurant was a high class restaurant with impeccable service.