I had booked a comp room in the North Tower. When I checked in I was told they only had West Tower available. They could put me there but would be an additional $30 for the Thursday night & $50 for the Friday night. I was upset & told comp not guaranteed. I didn’t know what the West Tower was like.

West Tower was like, hmmm, a step down from a Motel 8. First the hallway carpets looked like they had spilled liquids or possibly bodily fluids around 25% of the length to my room.

My room was 2 queen & couldn’t fit much else in there. A small metal fridge that was pulled away from the corner of the room. It was nasty, all electrical wires exposed & caked with dust. The wooden headboard was caked with dust too. So I had to sleep beneath that.
The floor was linoleum made to look like wood flooring & was sticky. Every time I walked it made disgusting sounds.
Sheets were really cheap. Only thing positive I’ll say is that I slept well in that bed.

Next day I pretty much demanded a move from that tower or I was going to another casino for the night. So, they only had North Tower available for an additional $41. I just took it as I couldn’t be in West.

North Tower room was great. I had room 811 & looked directly onto the ocean. Room was clean, functional & looked tasteful. No complaints!

I ate at Ossu, the Japanese restaurant & food & decor was good, as was the bartender.
Edamame was a huge bowl, which I didn’t expect & had to get to go. My dragon roll looked & tasted delicious!
Ossu turns into a club at night & at 6pm it had some thumping music already. Didn’t quite fit with the calm Japanese feel.
I bought wings & curly fries late at night from Hooters & took them back to my room. I then noticed they had left out the curly fries, but had included it on the receipt. Oh well, wings of course were great.
Lots of very drunk young ladies at night being very loud on the casino floor. Asian team mates stalking slots about to trigger with bonus, then jumping on. Was annoying to have them watching over my shoulder.
To sum it up, even with the nice North room, I definitely will not be back. Never want to be in West again & guess there’s always a chance.
I will stick with Golden Nugget or Hard Rock.

The casino changed since Caesars took over. The machines are tight. Caesars ruins the pleasant experience of this hotel. Many machines for check in are not working. Rewards Office closed. Time to start looking for another hotel. Very disappointed.

Premium room with beautiful ocean view. Room is spacious, cleaned and well maintained. We enjoyed a great comfort stay in Havana Tower. Front desk staff were knowledgeable, understanding and accommodating to requests. Also felt happy with the housekeeping for their courtesy and efficient services. Many restaurants at sight, and more dining options situating at their marketplace. Great property! Great services! Great stay! Great food!