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“Great choice”
5 of 5 bubbles Review of The Chelsea

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The Chelsea
Ranked #19 of 50 Hotels in Atlantic City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great choice”
5 of 5 bubbles Reviewed 21 March 2012

I stayed for 1 night march 15, I git a deal off living social... The room way very nice, clean,good size, nice decor. U could see the ocean from our window. Excellent location,it was right on the boardwalk ! Everybody was friendly& all smiles.. The guy tht worked in the valet parking was very helpful, he offered to give us directions. The atmosphere was most pleasant! I would difntly. Comes back.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JazzyJiton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,083 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (544)
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English first
Scranton, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 March 2012

overall our stay was good. valet and luggage and check n staff were very helpful! the only real problem i encountered was when we returned to our hotel to finish off the nite on the fifth floor club and we were not allowed in by the club manager because my friend had a little white stripe on his boots? i walked by entrance 15 minutes later and club manager was letting people in with sneakers on! IM still confused! manager in nite club arrogant and not helpful to the eight of us who were denied entrance. might stay here again but will party somewhere else

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marc d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 20 March 2012

Accomodations are very nice
Heaters in the room are very LOUD but i can live with that because it drowned out the Clob nisse on the 5th floor. I heard my neighbor flush in the mornings - but im not picky so i can let that go too. The front desk is TRYING hard to make the lines go faster but not there yet. Biggest issue is service. Restaurant - ketchup bottle had black rings from not being wiped down. The servers were talking about being tired and how it was too slow and how they couldnt wait to go home. Food was yuk and overpriced in the breakfast restaurant. Prime was better but service an issue yet again - server was late and forgot to take my entree order. The bus boy should be promoted as he was the best person and who seemed happy to be there. The singer at the Prime Restaurant was amazing - very nice touch. We asked to extend our stay and was given 3 rates 135 / 175 and 179. When we asked about the three different prices - we were blown off to Gary who was supposed to be there at 9 but when we asked twice - he was never available. The bartenders in Prime were very nice but the drinks were pretty bad. (Sorry Guys) We stayed 03/15 to 03/18 - Shame because the hotel can be great if they just followed through and did some staff training. The noise issues - like i said - they exist but we can sleep through anything so less problematic but they do exist. Cleanliess and location wise - it is 4*'s Service is a 2 and price is a 3*. Would i stay again - probably not - there are similar priced hotels in the area that would be probably be better.

Room Tip: Bay view is not really a view at all - so save the extra money and enjoy a comedy show! Being next...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 18 March 2012

Got a last minute deal for Friday nite. I guess I should expect people to party on Friday nt in Atlantic City. But the loud voices and slamming doors from 2-4 am woke me up every hour or more. Location is not even 1/2 block from the Boardwalk. V friendly, pleasant employees from the Valet Parker's to the Teplinsky's waiters. Strangely the last person who checked me out of hotel needed an attitude adjustment. Her words were all correct, but her curt, dismissive tone said, "get outta my face, you're wasting my time".
Room itself was v nice, clean, comfortable with kitschy, period decor, which is the theme of the Chelsea. Tropicana just few doors down.

Room Tip: Only in the real Chelsea, not the Annex.
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  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SisterMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert L, General Manager at The Chelsea, responded to this review, 19 March 2012
Dear SisterMM,
It was a pleasure to see that you enjoyed your last minute trip to Atlantic City and the Chelsea. From a "Senior Reviewer" here on TripAdvisor such as yourself, your feedback is invaluable. I have shared your feedback with both our Security and Reception team leaders so that we may work to improve in those two areas of concern that you highlighted and I hope to see you on a future visit.

Regards,
R. Lepore
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 13 March 2012

We stayed at this hotel and unfortunately got stuck in a room on the 6th floor right above the club. We didn't think anything of it until the base started beating in the room around 10pm, we had asked to be moved to a higher floor which the front desk said would be possible after 12 midnight since they only guaranteed rooms to midnight. We had a late dinner planned anyway so we went out and came back around 2am to see about switching rooms and they then decided that it wasn't possible and that nothing else in the same room level was available so we ended up going back up to our room to be kept awake by the music until around 4am. The room was decent but not worth the trouble of trying to switch rooms and being kept awake by the beat of the club downstairs.

Room Tip: ask for anything other than the 6th floor
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Chelsea

Property: The Chelsea
Address: 111 South Chelsea Ave, Atlantic City, NJ 08401
Phone Number:
Region: United States > New Jersey > Jersey Shore > Atlantic City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Atlantic City
#8 Spa Hotel in Atlantic City
#11 On the Beach Hotel in Atlantic City
Price Range (Based on Average Rates): €€
Hotel Class:4 star — The Chelsea 4*
Number of rooms: 332
Reservation Options:
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Also Known As:
The Chelsea Hotel Atlantic City
Chelsea Atlantic City
Chelsea Hotel Atlantic City

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