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“Hanging out at the irotoma today.. ”
Review of Irotama Resort

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Irotama Resort
Ranked #14 of 67 Hotels in Santa Marta
Certificate of Excellence
Reviewed 10 October 2017 via mobile

I will have more to add later.. and this is strictly a draft... We will see how the day goes.. so far, we paid to enter and it's 200,000 for 4 people ($16 per head.)

We then paid $300,000 on pre-paid account for consumables.. which was $100 USD. $500,000 for 4 people.

Stayed: October 2017, travelled as a couple
Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 681 reviews

Reviewed 3 October 2017

The resort is very beautiful and offers different types of rooms to stay in, from apartments to bungalows, the staff are very friendly and polite, greeting you with a big smile every time they see you, the bar by the main pools offers a big variety of cocktails and a beautiful view, it's very green hotel where you can be surrounded by different types of birds and even huge iguanas! Our Bungalow was very spacious and clean, had a big fan and air con, the resorts has different types of restaurants and a gorgeous pool on the 16th floor on one of their buildings with an amazing view and jacuzzi where you can have delicious cocktails, the resorts offers shuttles that will pick you up from the airport and shuttles to the city.

Room Tip: Best views
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  • Stayed: September 2017, travelled with family
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Thank Danmilo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2017

Close to 200€ per night for an accommodation at Siglo XXI that is not worth the price due the lack of services or poor services. I don't mind paying such prices when I get in exchange high quality services. For that price I would expect to have a wide range of services within the same building and not scattered across the whole resort.

There are some shuttle buses but the drivers tend to do whatever they please as for example not stopping where they should or simply not picking up passengers from the pick up point.

Several services were out of order due maintenance and even air conditioning in the rooms was shutdown during hottest hours of the day for maintanance. I guess rescheduling to late afternoon when the heat is milder did not even cross their minds.

Really few alternatives for children during rainy days since pools get closed for safety reasons. Considering that the resort is far from the city center this is disappointing.

Additionally there are hidden costs on top of the accommodation price such as insurance for children. This is the first time I had to pay such a fee being in a resort with my children. Interesting is that I had to pay a fee for 1 week stay that was higher than 6 months of my family's world travel insurance in my home country in Europe.

It is next to the beach but nothing to be impressed about it. During our stay in Colombia in other cities I paid less and got better services in exchange.

In summary: rather over priced hotel for the kind of services offered. I would not come back.

Room Tip: Stay rather in the bungalow area. They are cheaper and close to most services.
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  • Stayed: September 2017, travelled with family
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1  Thank masacuata2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2017

This is a great option to stay, it has different options to stay from a simple room to a fully equipped apartment with ocean view an jacuzzi. Many restaurants with excellent food options, a wide calm, and protected ocean to be all day long, or the big nice pool if you prefer. It was a 3 night stay with my family, my 17 an14 year old kids enjoy it very much, specially the breakfast.

Room Tip: Apartment are the best at the 2 buildings, or a bungalow nearer to the restaurants, pool and ocean.
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  • Stayed: August 2017, travelled with family
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Thank julianjaramillob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrotamaResort, Director de Relaciones con Clientes at Irotama Resort, responded to this reviewResponded 26 September 2017

Dear Guest :

We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow and remain green Resort by Nature .

We look forward to your visit again in Irotama and to provide the best experience in the Colombian Caribbean.

Sincerely!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2017 via mobile

This is a great place to have a vety relaxing time. We stayed in a bungaloo by the sea. The Resort has also rooms in two towers. The main swimming pool is very nice. There are many options of restaurants to choose from. The good is good. The Pina Coladas are so good! The staff is really friendly and kind. The night entertaining is fabulous. We participated in the dance and game nights. It was so much fun! We had a good laugh! The only problem we saw was that the sea some days had a strong smell of diesel. I wonder if the big ships could anchor further away.

Stayed: August 2017, travelled with family
Thank Margarita703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IrotamaResort, Director de Relaciones con Clientes at Irotama Resort, responded to this reviewResponded 26 September 2017

Dear Guest :

We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow and remain green Resort by Nature .

We look forward to your visit again in Irotama and to provide the best experience in the Colombian Caribbean.

Sincerely!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Irotama Resort

Address: Km 14 Via a Cienaga | Bello Horizonte, Santa Marta, Colombia
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Santa Marta
#5 Romantic Hotel in Santa Marta
#5 On the Beach Hotel in Santa Marta
#6 Spa Hotel in Santa Marta
Price Range: €105 - €363 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Irotama Resort 3.5*
Number of rooms: 356
Official Description (provided by the hotel):
Located in the Pozos Colorados area, 20 minutes from Santa Marta, Irotama captures all the magic and enchantment of a luxurious Caribbean hotel. This breathtaking resort is surrounded by nature and has tennis courts, a golf draving range and a kilometer long beach. Come discover it! ... more   less 
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Also Known As:
Irotama Hotel Santa Marta

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