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“Great location”
Review of Irotama Resort

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Irotama Resort
Ranked #14 of 67 Hotels in Santa Marta
Certificate of Excellence
Reviewed 24 October 2008

Stayed in the Irotama for 2 nights on a recent trip to Colombia. We rented a beachfront villa which were pleasant and clean (with a great hard bed), but nothing to get hugely excited about. Irotama is a large spread out resort consisting of a couple of towers and bungalows with direct beach access as well as a large pool with slide. The beach is nice,clean and safe, although the constant jet skis driving past do fill the air with a petrol smell especially in the mornings. The hotel has a number of restaurants and a couple of bars, but we found ourselves at the main restaurant/bar due to vastly expanded choice. The food, especially the breakfast was of good Colombian quality though. The resort has quite a few kids and is definitely children friendly as well as lots of organised activities for both adults and children. Agree partially with the comments on the staff at check-in, but their lack of good English and my lack of good Spanish may have also contributed to some confusion. Real highlight: The sunsets over the ocean are to die for. Overall pretty good experience, but only if you are looking for a resort feel.

  • Stayed: October 2008, travelled as a couple
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Thank jpi74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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128 - 132 of 681 reviews

Reviewed 29 August 2008

Problems started when one of the recreation team members decided to sink my 9 yr. old face into her birthday cake while she was blowing the candles. She was gasping for air as her nostrils and mouth filled with icing and had to be aided. The person who did this just ran away from the site.......

At checkout be careful!!! The pre-paid plans will be presented with alarge number of phantom charges! in my case over 1,000 dollars. After arguing for almost an hour they recognized part of their mistake. The front desk people take advantage of time. Since there are limited planes to leave the place you risk loosing your flight..... Its a pitty they have a few employees behaving like this. It was a repeat for me but they really messed up a good experience.

Most people are extremely helpful and cordial but be careful. Food is good except they decided to add sugar to many natural fruit juices.

Stayed: August 2008, travelled with family
3  Thank travelcol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2007

This Hotel is a good economical choice for a getaway in Santa Marta. The Hotel is a resort style over a large area with the centrepiece being a very large pool. The rates here usually include all your food and drink as well.

I was in a standalone cabin between the pool and the beach (which is nothing spectacular). Room was basic - maybe a 3 star but no problems.

Restaurants were a good mix of buffet and a la carte. While the basic meals are included the higher end meals (say Lobster) only attract a slightly higher premium.

Overall a good cheap getaway.

  • Stayed: June 2007, travelled on business
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1  Thank Jesterinoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2006

A huge soulless resort hotel with a large clean beach and good sporting facilities. Disappointing buffet food for both dinner and breakfast.

Entertainment is provided in the evening, but is pretty poor! Bars close at midnight. However it is good enough for a base to visit the lost city or the national parks close by.

  • Stayed: October 2006, travelled on business
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5  Thank undercoverelephant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2006

They gave me the worst service I ever had in Colombia. In the early morning, 5 AM, we had a man walking in hour room, thinking they had a problem with the door. They just went in the wrong room. Then, they didn't stop to call at the phone for saying we are sorry. We had four calls, waking us up everytime, by the boss to the last waitress.
One hour to check out and they never showed to get my things so I had to carry myself.
Went away after the first night.
And the price is too high for Colombian standard.

  • Stayed: September 2006, travelled on business
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5  Thank Robi666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Irotama Resort

Address: Km 14 Via a Cienaga | Bello Horizonte, Santa Marta, Colombia
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Santa Marta
#5 On the Beach Hotel in Santa Marta
#5 Romantic Hotel in Santa Marta
#6 Spa Hotel in Santa Marta
Price Range: €106 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Irotama Resort 3.5*
Number of rooms: 356
Official Description (provided by the hotel):
Located in the Pozos Colorados area, 20 minutes from Santa Marta, Irotama captures all the magic and enchantment of a luxurious Caribbean hotel. This breathtaking resort is surrounded by nature and has tennis courts, a golf draving range and a kilometer long beach. Come discover it! ... more   less 
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Also Known As:
Irotama Hotel Santa Marta

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