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“Great place, great holiday, but...”
Review of Irotama Resort

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Irotama Resort
Ranked #14 of 67 Hotels in Santa Marta
Certificate of Excellence
Reviewed 25 September 2012

Firstly say that the Country is amazing. You cannot believe the beauty of the region until you are there.

The hotel is well located in an area close to Santa Marta that is not too busy but that allows very easily enjoy night life if you want, or for the more adventurer go to the Tayrona Park. The hotel is quite big and at the end of August was not too busy so we have had a good rest. It also has good amenities for kids.

The bongaloos in front of the beach are amazing; good size, nicely decorated, very clean and comfortable. As a big plus, they have a small balcony outside and a reception room (inside) with sliding doors to the beach in case you want to avoid mosquito.

In my opinion, the biggest issue is the food at the buffet restaurant. That region of Colombia is well know for having a great cosine and unfortunately we have not found that at the main restaurant. On the bright side they do have a typical Colombian food restaurant that was very good, but as we were traveling with kids we used the main restaurant a lot as there is food for everyone.

Conclusion: I would anytime go back to the same hotel.

Room Tip: Go for the bongaloos in front of the sea. They are really worth the money you pay!
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  • Stayed: August 2012, travelled with family
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6  Thank A U U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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107 - 111 of 681 reviews

Reviewed 11 September 2012

Stayed here for 4 days, my room on the 12th floor had the best view you can have in Santa Marta. But they asked something like US500 for it, each night! This is 2 months of minimum wage in Colombia.
Sleep quality: 10/10.
Irotama Hotel is got a large beach, a lot of amenities for the whole family, and a good restaurant. You get what you pay for.

Room Tip: Upper floors: you will never forget the view!
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  • Stayed: October 2011, travelled on business
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3  Thank jamayr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2012

Just came back from a trip to Irotama in Santa Marta. I found the room (bungalow) to be spacious, clean and comfortable. Not modern but still very nice. The hotel has many options, beautiful pools and a very nice and clean beach. However they present the hotel as an all-inclusive, and its not entirely true. On most restaurants you can only choose from the day menu, or otherwise you are charged more for dessert, entree and the drink that would come with it. This would be ok if the hotel was not expensive, but it is.

  • Stayed: August 2012, travelled as a couple
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2  Thank MaryHague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2012

I have stayed at various hotels in Santa Marta, this one was much better than the others. From an international perspective, most hotels in Santa Marta are quite average. At least at this price. The bungalow was nice enough, the bathroom was by no means 5 star quality though. The water was hot though, which is not a given in this part of Colombia. A/C was fine, flat screen TV with cable TV. The cleaning lady was wonderful. She actually cleaned, not like in other places like the U.S. where they just pretend to clean. The food was actually good but a bit pricey (for the country, 15-25 USD per dish plus drinks and tip). The hotels offers free transportation to/from Santa Marta and El Rodadero twice a day. They also have a free airport shuttle. Conclusion, very good option, considering the circumstances (there are not many good options around). If this hotel was in Cancun or the Dominican Republic, I would not stay there because there would be much better options.

  • Stayed: July 2012, travelled with friends
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Thank Maria123T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2012

Together with my wife and our two children, we´ve spent one week at the Irotama Resort in Santa Marta.

The first inquiry regarding lodging options we made by email - and never got an answer.
We then tried it by phone (using a no in Bogota) and received information by phone and email.


The Irotama resort is located very convenient - just 10 minutes away from Santa Marta airport; the hotel provides a complimentary shuttle.

Currently, there are five lodging options:
a) Irotama XXL hotel
b) Irotama del sol hotel
c) Irotama del mar hotel
d) Villas (2 levels) and Bungalows (one level; cabanas)
e) Suites Bohio - next to the beach

No matter what option you take - you´re free to enjoy the amenities (pool, restaurant) of every of the other places.
All of them are located close to the beach.

We went for option d) and were put into a bungalow upon arrival.
As the bungalow did not match what we were told on the telephone (2 different bedrooms), we called reception and were switched to a villa about 2 hours later.

All buildings are located in an extensive green area with lots of plants, trees, flowers - nature pure!
All plants but also the beach(!!!) are very well maintained - lots of staff who try their best to keep things clean.

Whereas the hotels are relatively new and modern, the bungalows and villas as well as the rest of the infrastructure is old.

The villas/bungalows might be two to three stars maximum; lots of small details to improve and for maintenance.

The bungalows have one level: one front room; a bedroom and a bathroom.
The villas have one main door and inside like two independant appartments - each of them with one bedroom and one bathroom. Plenty of space for the family.

The number of palmtrees and the breeze from the sea make provide a nice climate.
Plenty of chairs, tables and canvas chairs all over the beach invite to take a break and enjoy your holidays.

Internet (wifi) is free; high speed (up to 5mbit/second) - but not everywhere you´ll have a signal.

The basic (minimum) plan includes accomodation and breakfast - which can be taken either in one of the restaurants or the buffet.

Other plans include half-board or even 3 meals per day.

There are different restaurant options - but not every restaurant is open every day.
You better have a look at the one-page daily "activities" that are placed into your room every day - to see, what restaurant is open and when.

In General, food and especially drinks are expensive and overpriced for Colombia:

Paying aprox. $6900 (colombian peso) for a bottle of local beer exceeds the regular shop price more than 5 times!
Food quality varies a lot - the worst place to eat was the Chiaru di Luna/pizzeria:
aprox. $ 30.000 for a small hard pizza that tasted like a microwave pizza.

A kids club offers activities (aprox. 1-2 hours in the morning and afternoon);
several pools and jacuzzis provide options to those who don´t like swimming in the ocen.

A gym is also available - unfortunately only equipped with a few ventilators and without airconditioning - which makes exercising very hard.
Equipment is basic and maintained in working conditions. Don´t expect the latest equipment!

Sauna and steambath: also available; the day we chedked it out, the sauna was extremely hot.
Everyone who entered complained - but there was no personnel available to turn down the temperature.

Some sports (ping-pong, volleyball...) are free of charge; others are charged for.


If you disregard the high prices for food and drinks, accept the defects of your bungalow/villa,
can live with an old infrastucture, it´s a nice place in a tropical environment and lots of nature everywhere.

  • Stayed: July 2012, travelled with family
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3  Thank tom_brd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Irotama Resort

Address: Km 14 Via a Cienaga | Bello Horizonte, Santa Marta, Colombia
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Santa Marta
#5 Romantic Hotel in Santa Marta
#5 On the Beach Hotel in Santa Marta
#6 Spa Hotel in Santa Marta
Price Range: €106 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Irotama Resort 3.5*
Number of rooms: 356
Official Description (provided by the hotel):
Located in the Pozos Colorados area, 20 minutes from Santa Marta, Irotama captures all the magic and enchantment of a luxurious Caribbean hotel. This breathtaking resort is surrounded by nature and has tennis courts, a golf draving range and a kilometer long beach. Come discover it! ... more   less 
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Also Known As:
Irotama Hotel Santa Marta

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