We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (872)
Filter reviews
872 results
Traveller rating
265
326
183
57
41
Traveller type
Time of year
LanguageAll languages
More languages
265
326
183
57
41
See what travellers are saying:
Filter
Updating list...
11 - 16 of 872 reviews
Reviewed 5 April 2017

Very friendly staff : the receptionist gave us a very warm welcome. The waitress at the hotel were always helpful. The entertainment and activities were good.
Nice clean rooms. Lovely food
The staff here are great to everyone and the desk crews were always eager to get you things you needed. This was a first rate experience and one I will look forward to repeating next year!

  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Doraydee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Servicio al Hue... D, Servicio al Huésped at Decameron Galeon, responded to this reviewResponded 10 April 2017

Dear Guest,

We appreciate your positive comments for our hotel and have taken the time to comment on TripAdvisor.

It is a pride to know that your stay with us met your expectations.
Our team every day strives to deliver the best to each of our visitors.

We hope to see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2017 via mobile

I was 2 days with friends and Family. Decameron name was for me highly recommeded hotels. But everything turn down when we arrived and during our stay. The facilities locks old and unconfortable. The check-in was filled out manually. No small refrigerator in the rooms, with hot weather.They dont have wifi free in order to have it, need to pay and just coul reach in the reception. . Only pointing basic things that became worse if you want to go deep. The odors in the facilities were not good. Only the staff made the stay very confortable. But these facilities need renovation.

Stayed: February 2017, travelled with family
1  Thank Jorge Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calidadgaleon, Calidad at Decameron Galeon, responded to this reviewResponded 24 February 2017
Google Translation

Estimado Huésped,
Es muy importante para el equipo del Hotel Decameron Galeon Santa Marta conocer sus comentarios sobre su estadía en nuestro hotel.
Lamentamos los inconvenientes que se presentaron pero queremos informarle referente a sus comentarios que constantemente estamos remodelando habitaciones a medida que la ocupación lo permite, generalmente no podemos cumplir lo que nos proyectamos, porque gracias a los servicios que ofrecemos contamos con huéspedes en todas las temporadas muchas veces huéspedes que repiten su estadía en el hotel por cumplir con lo que ofrecemos. A medida que se remodelan las habitaciones, estas quedan totalmente dotadas de lo necesario. En estos momentos el hotel se encuentra analizando un proyecto para implementar la red wifi en todo el hotel. En este mes de febrero se realizaron algunos mantenimientos en áreas comunes que pudieron alterar algunos olores fuertes. Trabajamos en pro de una mejora continua, con la colaboración de todo el personal que ante todo brinda calidez humana a nuestros huéspedes.
Esperamos contar con una nueva visita.
Santa Marta lo espera.

Claudia/ Calidad

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2016 via mobile

The Decameron Galeon is a very nice all inclusive hotel, a little bit far away from the city, but counts with all facilities you need during nice, relaxing vacations. It counts with a private beach, amazing gardens and excellent restaurants. Stuff is very helpfull. We had a duplex room for two in the last flor, the view was just amazing, during day and night. I highly recommend this hotel during your vacations in Colombia.

Stayed: October 2015, travelled as a couple
Thank franzschubert2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Servicio al Hue... D, Guest Relations Manager at Decameron Galeon, responded to this reviewResponded 1 September 2016

Dear Guest,

Thank you for the great review of our hotel, we are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Servicio al Huésped-Decamerón Galeón

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2016 via mobile

Good thing: serious and honest employees. Problems: very poor confidentiality, unsafe rooms on floor 10th., and they discriminate between local tourists and foreign tourists; and BAD customer service. Go to Decameron but at your on risk, and better if you do not complain at all.

Stayed: July 2016, travelled with family
1  Thank Jef713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Servicio al Hue... D, Guest Relations Manager at Decameron Galeon, responded to this reviewResponded 31 August 2016

Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,

Guest Service Manager-Decamerón Galeón
57 5 4320076 Ext.:4150
servicioshuespedes.galeon@decameron.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2016 via mobile

The hotel itself is a bit dated but on the plus side the aircon worked very well in the room and the hotel was clean.

A few things did really anoy me though. The hotel charge by the hour for Internet, I've stayed in backpacking hostels that provide free Internet so this is pretty poor.

The selection of restaurants is impressive but the food wasn't to a very high standard, it wasn't terrible but it wasn't remarkable. The bar has a wide selection of drinks but unfortunately insist on serving drinks in tiny plastic cups, I understand the hotel is trying to limit the amount alcohol we consume but it's very annoying if your trying to get a bit drunk (which I like to do on holiday), but it's also incredibly bad for the environment.

The pool is nice but it was crowded with rowdy children who nobody wanted to control and the sun loungers are scarce when it's busy. The beach has plenty of space is nice to spend time on, but the sea is heavily polluted from a nearby coal mine so the water is black and cloudy rather than clear and blue like it is 10km down the coast. The hotel does a good job of keeping the beach vendors away that are a nuisance on other beaches.

The deCameron travel agent recommended that I books late flight when leaving so that I could continue to enjoy the facilities for the remainder of my last day. But in check out we were told that we couldn't get food or alcoholic drinks (we could still use the pool and facilities though until we left) and I felt this was a bit misleading.

Overall this place is mediocre and some of the surrounding hotels seem to be a bit nicer.

Stayed: April 2016, travelled as a couple
2  Thank Grant H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews