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Reviews (1,375)
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Reviewed 13 January 2016

If you're going to stay on San Andres, stay here. Our room was newly renovated, staff were friendly and helpful, enjoyed the food. The resort is private with wilderness on one side and the coastguard on the other. Easy, inexpensive taxi ride to downtown for shopping. Scuba diving business onsite. Very close to Rocky cay, almost walking distance. My only complaint was that it was pretty windy the whole time we were there. Definitely one of the best all inclusive resorts we've stayed at.

Room Tip: Ask for a room on the second floor, they are not musty smelling like main floor rooms.
  • Stayed: December 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank ramblinmanWinnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2015 via mobile

We visited this hotel when we stayed at the Maryland, we had dinner here and also watch the shows at night, very nice and the food was good.
It has a wood deck that is fantastic to watch the ocean and the stars, and you can have a drink there too, there's bar in the middle of the deck.
I wished we have stayed here, but we only visited, so I don't know if serviceand rooms are nice.
There's a great emerald jewerly at the hotel, good prices.

Stayed: April 2015, travelled with friends
2  Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2015 via mobile

The rooms are average and the bathrooms below average, in fact the first bathroom had a leak and smelt so we had to move. Staff indifferent on arrival although they warmed up during our visit. Meals are buffet and average although you can prebook two sit down restaurants of which Caravelle is the best. But there is a strange booking procedure. The best is the location on the coast with a small beach and a nice pier with a bar. The island is well worth a visit

Stayed: November 2015, travelled as a couple
3  Thank Zetat0urs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2015 via mobile

Wifi is too weak, intermittent signal.

Convention center is not adequate.

Morning starts so late for business (breakfasts time is up to 7:00 am)

Rooms are too old and food is so-so.

The worst, staff attitude, which is not good, people works as if they were having a bad time, all the time!
No answers for questions, in general, bad customer service.


Definitively it's not a hotel for business purposes, they are not prepared for it.

Stayed: December 2015, travelled on business
2  Thank carvilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2015

Excellent facilities and food was at the highest level wine selection, it was charming and the staff couldn't have been more helpful and atmosphere is relaxing. I just adore this place and had a great stay. I recommend this hotel highly.

Stayed: June 2015, travelled on business
Thank patrik p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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