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Reviewed 24 December 2013

The first time I went to this hotel the service there was great I was a guess for a month. The second time I was there with a relative and the service was very bad starting with the check in the crew was not dress according also the new staff is very rude and they discriminate by sexual preference.Is not a good place to be when is the quality of the staff clean and rude after the guess walks away from the front area the new crew stars making jokes and side comments to the others. Very bad service.

Room Tip: Find another options.
  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank lady f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMetropolisPlaza, Gerente at Hotel Metropolis Plaza, responded to this reviewResponded 10 March 2015

Thanks for your opinion, I wish you can come to the hotel in other time , to have a nice time here.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018 via mobile
Google Translation

Stayed: January 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017
Google Translation

Room Tip: Verificar primero la limpieza de los baños para mi es muy importante este punto.
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2017 via mobile
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Stayed: August 2017, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2017
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  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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