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1 - 6 of 2,674 reviews
Reviewed 18 April 2021

The hotel is 5 feet away from a market in which background noise is constant throughout the day. And during the night, there is the construction background noise from diesel generators.
The bathroom sinks reeked with moldy scent, and they are undoubtedly aware of that, so there is a bottle of air freshener just for that.
The hotel reception staff is rude, egotistic, who keeps their absolute straight face, having no comprehension of communication. Their lack of training means their boutique experience is rather a scam. So be prepared to be disappointed and regret.
Also, I'm wondering how many of these exquisite reviews are fake and paid for by the hotel.

Room tip: don't waste your money and choose any hotel!
Date of stay: April 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank artandtravel420
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 March 2021

The hotel is located in the historic heart of Chengdu near the bustling Kuan Zhai Alley with its cobblestone streets and the traditionally built housings. The hotel design puts great attention to detail.

Even the style of the hotel is rather traditional, yet the facilities are very modern and the staff provides a fantastic service. We booked the Chengdu Suite in the hotel and were surprised by luxurious 90sqm with a huge balcony. The room was comfortable and a big snack platter including fruits and cookies being seasoned with Sichuan Pepper. as a welcome gift. The taste of this cookies was pleasantly ma (a numbing spiciness typical for the Sichuan cuisine).

The stuff was friendly and was assisting us will all our requests, also providing us with sufficient cookies and tea as well as additional facial masks and disinfectant.

We enjoyed the inroom breakfast as well as the one in the restaurant. Our preference was definitely the inroom breakfast because you have more choices of foods. What is also a big plus is the freshly squeezed orange juice, which is not that easy to get in China.

Overall, we really enjoyed our stayed and could imagine to come back to this hotel in the future.

Room tip: Ask the staff to help you booking the Xiaolongfan Dajiang Hotpot to be seated quicker and get a 15% discount on the bill.
Date of stay: March 2021
    • Value
    • Service
Thank Followarthur
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 July 2020 via mobile

The service is very good. The staff are very friendly especially the staff on the second floor Wilson was a very considerate staff during my stay. It brings a lot of convenience to my trip to Chengdu. Next time you come to Chengdu, you will choose the fishing platform Chengdu as my place to stay on the trip.

Date of stay: July 2020
Trip type: Travelled with friends
Review collected in partnership with 单个酒店
Thank 790xum
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 December 2019 via mobile

The hotel was superb... The staff is marvelous.. Overall for me is a multi star hotel... Thanks to the staff for making us feel like home especially Jasmine the lady at the front desk.... The hotel is situated right in the center of Chengdu city and there's alot of activity around that area

Date of stay: December 2019
Trip type: Travelled on business
Review collected in partnership with 单个酒店
Thank wilsonkongws
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 December 2019 via mobile

I booked into the hotel and I've got the say it‘s absolutely stunning.The staff were amazing,from making sure I got into the right taxis in this morning,to figuring out which electronic market I should visit...(thank you Young Zhuang from the reception)

Date of stay: December 2019
Trip type: Travelled solo
Review collected in partnership with 单个酒店
Thank steven1199852
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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