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All reviews hi express washers and dryers tianfu square free breakfast is free wifi in the room self service laundry central location quiet area frosted glass tian fu within walking distance room was clean and comfortable noodles water pressure front desk staff hotel is modern stayed here for nights
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Reviewed 12 July 2018 via mobile

The room was clean with wifi included. The shower was spacious and the temperature of the water was easilu adjustable. Pillows and sheets were great. There is a computer in the room but I did not use it. The breakfast buffet had a lot of options.

Stayed: June 2018, travelled as a couple
Thank kishorstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... C, IHG Social Listening Team at Holiday Inn Express Chengdu Gulou, responded to this reviewResponded 15 July 2018

Dear kishorstein,

Thank you for taking the time to review your stay with us. We are very pleased to hear that the breakfast buffet and our cozy hotel made your stay pleasant. We look forward to exceeding expectations on your next stay.

Best Regards,
IHG Social Listening Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2018

It was only by accident that I discovered Tianfu Square is just a 10 minute walk from the Holiday Inn. Being a mid range hotel there is no restaurant apart from the breakfast buffet. So just a short stroll up the street to the square with all its restaurants and eateries and shopping. And opposite the square the amazing Museum of Sichuan History which should not be missed. My room was spotless and serviced everyday. Such good all round value.

Stayed: June 2018
2  Thank terrybronz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... C, IHG Social Listening Team at Holiday Inn Express Chengdu Gulou, responded to this reviewResponded 5 July 2018

Dear terrybronz,

Thanks for choosing to stay with us. We are delighted to know that you were satisfied with our hotel's location and cleanliness.
We certainly will look forward to seeing you again and hopefully sooner rather than later!

Best Regards,
IHG Social Listening Team

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Reviewed 24 June 2018

A group of 14 of us arrived here around 0830 after a tiring flight from Colombo (Sri Lanka) to Chengdu. Although it was still early we were promptly allocated rooms and our luggage brought to our rooms. My wife and I occupied the spacious room 615. The double bed had crisp clean pressed sheets. The room as well as the bathrooms were clean. Towels were neatly place in the bathrooms. The room was air-conditioned, had a safe, TV, kettle with tea/coffee. There was a small writing desk and a little sofa that could accommodate the two of us. There was free wi-fi in the room. All in all the room was comfortable enough. We spent three days here on 3rd, 4th and 11th June 2018.
The hotel provided free breakfast on buffet style. There were Eastern as well as Western dished to choose from including fruits, fruit drinks, rice, noodles, various types of breads, tea coffee etc. Quite a good and wide variety to choose from!
The staff, though they could speak only a little English, were nevertheless very helpful and courteous, going out of their way to please and satisfy the guests. Their charming smile showed us that we were much welcome!

Room Tip: Avoid rooms facing the main road
  • Stayed: June 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Seevali D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... C, IHG Social Listening Team at Holiday Inn Express Chengdu Gulou, responded to this reviewResponded 27 June 2018

Dear Seevali D,

Thanks for choosing to stay with us.
We strive every day to help our guests create great memories of their time with us. I'm so gratified to know that we did that for you and your family.

I hope that we can look forward to welcoming you back again in the future!

Best,
IHG Social Listening Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

I can't say enough about the service at this hotel. They all were nice, but Jeanette is my hero. We spent a couple of nights at this hotel on our way to Tibet. We flew in from LAX to Beijing, and my wife left her iPad on the plane. We tried in vain to find someone in the Beijing airport who understood enough English to help us before we had to catch our connecting flight to Chengdu.

When we reached the hotel, I asked if anyone spoke English and told them I needed help. Jeanette stepped up and became our champion in what was a surprisingly difficult attempt to get them to send us the iPad. Jeanette was not to be deterred, though we ultimately were defeated. Mostly because they would not send it by air due to the battery, and by the time it could reach us either in Chengdu or in Lhasa by car we would have moved on to another place. Just bad luck.

The hotel itself was very nice, modern and clean. Spacious room, good water pressure and plenty of hot water. The breakfast room was very nice, with many choices both western and chinese. Real coffee, and Starbucks is just a couple of blocks to the right as you walk out the front door. There also is a huge mall just a couple of blocks in the other direction, with a big grocery store and a number of restaurants. Lots of small shops along the road as well.

  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... C, IHG Social Listening Team at Holiday Inn Express Chengdu Gulou, responded to this reviewResponded 22 June 2018

Dear gcannon,

Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff and our cozy hotel made your stay pleasant. We look forward to exceeding expectations on your next stay.

Best Regards,
IHG Social Listening Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018

Though this property is labeled as a Holiday Inn express, it is a much posher, cleaner and stylish branch of the chain than you would find in other parts of the world, esp. in the western hemisphere. IF you are looking for a Transit stay before an early morning flight, look no further as this place is an Absolute VALUE FOR MONEY and even have a FREE AIRPORT SHUTTLE saving you a lot of money. Esp. the Free Breakfast is unbelievable almost at the price we paid.

LOCATION: around 10 minute drive from the airport and not too far from main city

DINE + DRINK: Restaurant in house that served a decent spread of Breakfast (of local and western dishes) and a mean Coffee.

ROOM: I stayed in 920, so this review is based on that; VIEW: Random City View ; SIZE: Very spacious room; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES:

FACILITIES: None worth talking about. IT is just a TRANSIT hotel and feels and delivers exactly on that promise

SERVICE: Friendly staff that took care of all my needs with a smile and made us feel at home.

HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, but very SLOW! Big Plasma TV screen dishing out dozens of channels spanning sports, news, music, movies and a wide variety of entertainment – but ALL IN CHINESE LANGUAGE ONLY!

  • Stayed: June 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Prasanna V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn Exp... C, IHG Social Listening Team at Holiday Inn Express Chengdu Gulou, responded to this reviewResponded 22 June 2018

Dear Prasanna V,

Thanks for staying with us.
We strive every day to help our guests create great memories of their time with us. I'm so gratified to know that we did that for you.
I hope that we can look forward to welcoming you back again in the future!

Sincerely,
IHG Social Listening Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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