The hotel location and prominent skyscraper made it easy to identify especially when one is on foot on the gorgeous beachside walkway including the Wuxi Square. The room was spacious and well-kept. The only glitch was the rude service from the front desk service staff (LQ) when I had to check out early in the morning at 6am. Having paid for my hotel bill the night before, I left my hotel card at the front desk and had to request for a replacement card. Upon check out the next morning, the staff insisted that I need to pay for the misplaced card despite of my explanation. She then slammed numerous cards on the scanner impatiently. The last card proved her wrong. She did not even apologise for her oversight. Her service left a lingering bad impression.
Otherwise, the rest of the staff and facilities were great. More
- Free Wifi
- Free parking
- Room service