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Reviewed 26 June 2021 via mobile

It was a fantastic family stay at Shangri-La Qingdao, from the warm welcome of The Valley Wing team to the great attentive Housekeeping team which set up a kids room which our son loved ! The facilities are modern and clean, the staff are excellent and anticipating every need . The hotel has a pool which helps on rainy days whilst the location of the hotel is excellent with being located in the very center and in direct walking distance to the newest mall, the fabulous sea side and beach walk as well as the metro station.

Date of stay: May 2021
Trip type: Travelled with family
Thank JovanitaJablonka
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Zhang Wei, 其他 at Shangri-La Qingdao, responded to this reviewResponded 28 June 2021

Dear Meander21269770106,

Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your comments. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

Yours sincerely,

Susanna Li
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2021

We, my wife and me really appreciated the treatment we experienced in Qingdao Shangri-La (sometimes a bit too good), as a guest, who years ago came frequently and now once again for a nice Holiday week in this beautiful city.
The only thing I really missed was the Bar in ground floor with live music. Hope they will have created something new like this in a year, when Corona Virus is defeated totally...
The personnel was engaged and helpful as ever, perfect service!

Room tip: Upper level rooms in Valley Wing
Date of stay: June 2021
    • Rooms
    • Cleanliness
    • Service
2  Thank ralfm844
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Zhang Wei, 其他 at Shangri-La Qingdao, responded to this reviewResponded 20 June 2021

Dear ralfm844,

Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your comments. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

Yours sincerely,

Susanna Li
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2021 via mobile

It was a pleasure cruise - the opulence of the lobby, to the space of the room, the conviviality & ergonomics of the breakfast dining area (and exclusivity of the valley wing), was catered to ensure that guests could indulge in comfort. Special mention to Service Manager Karl Pang from Cafe Yum, who saw I was in a rush to finish my breakfast and head for an urgent meeting; he quickly went out of the way to pack me a generous amount of smoked salmon to carry my way.

Date of stay: April 2021
Trip type: Travelled on business
Thank Fearless53144467633
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Zhang Wei, 其他 at Shangri-La Qingdao, responded to this reviewResponded 9 June 2021

Dear Fearless53144467633,
Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your comments. We are delighted that you enjoyed our facilities and services. Your generous praises will be shared with our team in particular Karl Pang in Cafe Yum who has been singled out in your kind review. Once again, thank you for your patronage and look forward to welcoming you back very soon.

Yours sincerely,

Susanna Li
General Manager

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Reviewed 8 May 2021 via mobile

We have had the pleasure to stay at Shangri-La Qingdao for a long weekend. The hotel’s location is perfect next to a metro station and close to the sea. We have chosen a room in the Valley wing and it was a good decision. The room was spacious, clean and comfortable. More or less all rooms in the Valley wing have sea view. In addition valley wings residents have access to the lounge in the 20th floor. The lounge offers a spectacular sea view and a delicious dinner from 5:30PM - 7:30PM. The highlight of our stay were the absolute warm hearted and service orientated hotel staff. From the beginning we were addressed by our names and every staff member has had an open ear for our little and sometimes bigger wishes. We got the impression, that all staff members like their job and wanted to make our stay as comfortable and cozy as possible. For our next trip to Qingdao the Shangri-La will be again our residence. JF

Date of stay: May 2021
Trip type: Travelled as a couple
2  Thank JoMaFu
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Zhang Wei, 其他 at Shangri-La Qingdao, responded to this reviewResponded 8 May 2021

Dear JoMaFu,

Thank you for choosing Shangri-La Hotel, Qingdao and thank you for taking your time to share your experience with us. We are so happy to know that you enjoyed our facilities and services. Your generous words of praise will be shared with our colleagues. Once again, thank you for your kind patronage and we look forward to welcoming you back in the near future.

Yours sincerely,

Susanna Li
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2021 via mobile

I came to Qingdao for the weekend with friends and the service we had was amazing. The staff at check in were so friendly, they’re English was good and the ladies got a rose each. Our rooms were clean and spacious and the rest of the hotel was lovely. The staff in the executive lounge were brilliant, they looked after us so well and couldn’t have done more for us. The manager Mr Goto was fab, he greeted us every time he saw us and went above and beyond to make sure we had everything we needed. The staff in the executive lounge really made the experience what it was, as the food was a bit average and not very hot. The lounge had a good drinks selection though and although some probably prefer to be served, it was self service which I really liked. Overall a really nice stay.

Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank n_e_e_m_a87
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Zhang Wei, 其他 at Shangri-La Qingdao, responded to this reviewResponded 4 May 2021

Dear n_e_e_m_a87,

Thank you for choosing Shangri-La Hotel, Qingdao and thank you for your comments. We are delighted that you enjoyed our facilities and services. We look forward to welcoming you back in the near future.

Yours sincerely,

Susanna Li
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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