My husband and I went to Sanya to celebrate our anniversary. We booked the Garden villa with the romance package. Our butler, Yang Shuai (扬帅) had provides his professional and exceptional service during our stay. The villa looks very nice and neat. Although there was a gecko showed up in our bathroom, when we called the front desk, they sent someone right away to catch it. I forgot to ask the person's name. He was very helpful. We also joined the BBQ out on the lawn. Everyone who served during the BBQ was nice and helpful. There was a girl who would re-fill my drink the second when it was empty. The second night, we ate dinner at the Sand's restaurant. The staff members were very professional and courteous. The manager would come by after each dish and ask if we like it. When we don't like the soup, the Chef even came and talked to us about if she could make something that we actually like. These kinds of services are seriously went beyond exceptional service. We didn't like the soup was not because it was not good. It's just personal favor. And they did exchanged a different type of soup for us. When I mentioned to the Chef that I really liked the desert that was provided in the BBQ the night before. The Chef went somewhere and got me several pieces of the same desert. At that moment, I told myself if I go to different places to travel, the Ritz-carlton will be my No. 1 go-to option.
- Official Description (provided by the hotel):
- We offer 450 rooms with ocean, mangrove and lagoon view, including 66 rooms and suites in club level, 33 villas with private plunge pool. Eight dining outlets "will please discerning palates with signature favorites, seasonal offerings and even personalized dishes and beverages. We also feature a 30,000-sq.-ft. spa and fitness center with 24 treatment rooms; operated by world-renowned ESPA.... ... more less
- Reservation Options:
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- Also Known As:
- Ritz Carlton Hotel Sanya
- Ritz-Carlton Sanya
- Ritz Sanya