We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (38)
Filter reviews
38 results
Traveller rating
11
20
4
1
2
Traveller type
Time of year
LanguageAll languages
More languages
11
20
4
1
2
See what travellers are saying:
Filter
Updating list...
14 - 19 of 38 reviews
Reviewed 26 May 2015 via mobile

Stayed one night. Room very nice, clean, quiet. Location is a little bit confusing. The hotel is connected to another hotel and is behind it. When I requested money exchange or a taxi I was taken to the larger hotel at the front of the building. Dinner food buffet was cold, no English speaking workers. Breakfast selection was okay. Dining area was overrun by a large group of young, rude people from some business gathering. Two workers at reservation desk can speak English.

Stayed: May 2015, travelled on business
Thank OrlandoFlDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophia S, Hotel Management at Holiday Inn Zhongshan Downtown, responded to this reviewResponded 9 June 2015

Dear OrlandoFlDude,
thank you for taking the time to share your valuable feedback with us. We are sorry for any inconvenient caused to you. As for the location bothering you, we might advice you to take a taxi to our hotel in case going to another hotel .Also the pick-up service can be arranged through our Concierge Department by calling (86 760)88386888. As the dinners details from your feedback, we sincerely regret for the disturbance and we have notified the relevant department to deal with. Sorry again to your unpleasant meal experience. We will take your advice into serious consideration and try our best to solve the problems. Your value comments will help us constantly improve our quality. Welcome to contact our customer service personals upon any questions. We hope to have the pleasure of welcoming you back to our hotel again in
the near future and make you a better experience.
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2015

Come with the room is free Wifi and breakfast, then spacious and effective air conditioning, the room is consider fantastic for business and personal short stay. I'll definitely come back to this hotel when I need a room in Zhongshan City in China!
Previously a Shangri-la hotel gives it lots of hardware that make a traveller comfortable.
But staff level is a bit low to provide high quality service! But they are nice and helpful.

Stayed: April 2015, travelled solo
Thank Lou L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophia S, 酒店管理层 at Holiday Inn Zhongshan Downtown, responded to this reviewResponded 21 May 2015

Dear Lou L, Thank you for your stay with us. We are pleased to know that you appreciated the service & facilities of our hotel, aspects of our hotel that are preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you! We look very much forward to welcoming you back in the future. Sincerely, Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2015

This is a recently opened hotel and therefore the decor and bedrooms are very nice. Its very cost effective and quality is good. Breakfast is buffet style but substantial.
Will stay here everytime in future during my monthly Zhongshan factory visits.
Had Club room with club lounge access all for RMB 633........a great deal.

  • Stayed: March 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank DB_Cooper_inHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophia S, Public Relations Manager at Holiday Inn Zhongshan Downtown, responded to this reviewResponded 14 April 2015

Dear DB_Cooper_inHK,
Thanks for sharing your valuable comment with us. We were pleased to note that you appreciated the price.
Ensuring all our clients leave satisfied is our goal. We hope to have an opportunity to serve you again in the near future.
Sincerely,Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2015 via mobile

I don't know why, almost all Holiday Inn in Guangzhou area, all staffs do not know their global policy of KIDS EAT FREE.

It have nothing to do with height, it is UNDER AGE OF 18. Not 3, not 12.

DOSE Holoday Inn care about? and honor this rule or not?

Stayed: February 2015, travelled with family
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophia S, Public Relations Manager at Holiday Inn Zhongshan Downtown, responded to this reviewResponded 14 April 2015

Dear Mike W,Thank you for taking time to share valuable feedback to us.Your feedback enables us to monitor our service which has failed to meet yourexpectations. We sincerely apologize for the inconvenience and re-train our staff.We look forward to welcoming you back to our hotel again to see our improvement.Thank you!Sincerely,Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2015 via mobile

This Zhongshan Down Town Holiday Inn is a brand new hotel. A new choice for Zhongshan city.

We got great package from ihg group website. A night stay plus 2 dinner buffet and 2 breakfast buffet for only ¥633 + 15% tax, a great deal.

It is more of a business stay hotel. Everything looks very standard.

Services ok. Brand new hotel, everything is clean and new. Not bad for a newly open hotel, front door face small lane.

Stayed: February 2015, travelled with family
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophia S, Public Relations Manager at Holiday Inn Zhongshan Downtown, responded to this reviewResponded 14 April 2015

Dear Mike W,Thanks for sharing your valuable comment with us.Guest comments likeyours are paramount for allowing us tofocus our attention where guests’feel it isnecessary. Our hotel is new and value for price. Ensuring allour clients leave satisfied isour goal.We hope to have an opportunity to serve you again in thenear future.Sincerely,Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews