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Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of US$106/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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3 - 8 of 120 reviews
Reviewed 28 October 2015

I stayed here 2 different nights in October. Both rooms are very good in size, and comfortable. However, both rooms showed signs of age and lack of proper maintenace. There were water damages showed on the walls. Molds were on the edge of showers and sinks. A proper cleaning and maintance would go a long way for this hotel.

  • Stayed: October 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2015

Well, I stayed in this hotel couple of weeks back and before booking with Ctrip they told us amazing hotel etc.....thinking Ctrip would always take care of clients if any problems...well we're wronged.
The room they gave us was stinking and toilet was leaking ..we complained and the staff came to fix it...after one hour it was lacking again ...and they sent a guy again to fix it....guess at it was leaking again after few hours ....and this time the whole floor was soiled ..(we have the pictures and videos ) ....whole night it was leaking and we couldn't sleep....kept calling the staff and no result.....they said when you come next time we will upgrade you with business class room.
Spoke to the staff and she said most of the toilets leak as the pipes are old and rusty ....
Spoke to the boss's and he says this is what you get if you book through CTRIP.

Guess what we spoke to Ctrip and asked to refund at least half the monies ....they say we can give you 100ctripmpoints .....hmm

Well we are going to upload images and videos on YouTube for everyone to see.

Guys we never do this but the boss of this hotel had the audacity to tell us go ahead and upload the videos ....he doesn't care .somhere we go....just uploading two pics ...of he many pics and videos we have ....actually there were three different plumbers at three different times trying to fix the pipes.

Room Tip: Never ever use this hotel.
  • Stayed: October 2015, travelled as a couple
    • Sleep Quality
    • Service
Thank Amit A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

This hotel is located on the corner of Jiabin and Heping. A few blocks away from the Hong Kong/Shenzhen border crossing and the MixC, as well as other shopping venues and restaurants.

The staff is friendly and helpful, and a few of their front desk staff even spoke some English.

The room was clean, spacious and surprisingly nice. I thought it was funny that the TV was older however, I never turned it on, so that wasn't an issue for me. The bed is very firm which I appreciate so keep that in mind if looking to book a room here.

No frills hotel. A nice clean room, close to everything and in my opinion, pretty affordable.

Room Tip: Beds are quite firm; Staff speaks very little English
  • Stayed: February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Thank Ran C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

The hotel is well situated, close to shopping and for Jewish travelers to Chabad. Unlike most Chinese hotels it always has someone on hand that speaks English. it can very frustrating not to have someone who can help you with your problems. There are 19 floors each with approximately 20 rooms. The rooms, bathrooms, elevators and general hallways are modern and recently decorated. The entrance is not impressive or up the standard of the rest of the hotel which definitely rates 5 stars for the rooms and general service. I reserved a standard room and the air conditioning was not working, so they upgraded me to a deluxe room, which should really rate as a suite. Altogether a much better experience than other 4 - 5 star hotels in Shenzeng, and great value for money..

Room Tip: The regular rooms are on top of a busy junction, the deluxe face the back of the hotel. Ask for a high floor or get a deluxe room.
  • Stayed: October 2013, travelled on business
    • Value
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2  Thank mmz123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2013

this hotel is my go to hotel when i am in hong kong for business, close enough to the luohu border and within walking distance. centrally located near shops, metro and malls. hotel staff are very courteous and they recognize me each time i visited, learn to know the floor manager and you will be well taken care of. once it was raining, i called the hotel and they send a car out to pick me up at the luohu border. now who does that?

rooms are very clean and large even by china's standards. staff are very responsive to your needs, price is very reasonable comparing to others around the area.

i stayed at this hotel 2-3 times each year and i highly recommend it! but get to know the staff and floor manager, they will take care of you.

Room Tip: non smoking rooms are on the top floors, just ask for them. get to know the floor manager and staff, you will be well taken care of.
  • Stayed: January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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