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“One word: Terrible!”

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Sunshine Hotel Shenzhen
Ranked #35 of 2,755 Hotels in Shenzhen
Certificate of Excellence
Amsterdam, The Netherlands
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“One word: Terrible!”
1 of 5 bubbles Reviewed 6 September 2011

We stayed at the 'Sunshine' hotel for business and it was terrible. We had a NON smoking deluxe room but the smell of the room was like mould was all over it. The decoration was definitely from the year 1800 and most worse was during breakfast you could hear a disgusting chinese man rasping his throat like he was preparing a huge spit. So disgusting! The hotel has a non spitting policy but I guess the chinese guests seems to ignore it? the only plus was that it is located in a shopping area, that's it...Oh and the bathroom is so small that if you turn around you'll be stepping in the toilet. Bath and shower is combined. The toilet had stains, the tap was like it had its best years a decade ago... At night you could hear what your neighbour was doing! i don't understand why this hotel has good reviews...totally don't understand!

Room Tip: Please choose another hotel!
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  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ann and Joel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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526 reviews from our community

Traveller rating
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    313
    66
    9
    3
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hong Kong
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 2 September 2011

I was just stayed 1 night in Shenzhen for company's meeting. Our company has signed agreement with the hotel to get a discounted / corporate room rate.

This hotel has the facilities like swimming pool (did not use), sauna spa (did not try), restaurants and cafe. Breakfast at 2/F cafe was nice - chinese and western buffet styles.

Hotel staff are friendly and front desk staff can speak good english.

The room assigned to me was a deluxe one on 14/F with one large bed; room is spacious, with a comfortable working desk and chair, 29 / 30" LCD TV, bathroom with all the necessary amenties and bathrobe. Room is kind of old in decoration but still it feels very comfortable. Unfortunately the room I got was a smoking one which was stinky; non-smoking rooms had been fully booked so I had to bear with the smell.

The hotel is very convenienctly located. A large shopping mall / metro station (Guo Mou) is close to the hotel within 2-3 minutes walking distance. Guo Mou is just the station next to Luo Hu metro terminal / Luo Hu (Lo Wu) Border Crossing terminal to Hong Kong.

Various restaurtants are nearby the hotel and a 24-hour MacDonald is just right opposite from the hotel at the junction.

Room Tip: For non-smoker, you must specify a non-smoking room when making (online) booking.
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  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank HarmonizerHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 5 August 2011

Great hotel, friendly English speaking staff, good pool. They put fresh fruit in the room in the afternoon. Would stay here again if I need to stay overnight in the Lo Wu area

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sona_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yangon (Rangoon), Myanmar
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 26 February 2011

When we arrived at the hotel, we were pleasantly surprised by the lobby. Already familiar with Shenzhen, we knew that the location was ideal, but we actually booked Sunshine based on TripAdvisor reviews.

Upon check-in, we were informed that our rooms were on a smoking floor. My reservation clearly indicated no smoking, yet they told me that they had no more standard rooms in a non-smoking area of the hotel.

It took about 20 minutes of VERY vigorous protest with several staff, and when I finally insisted on seeing a manager (clearly the only person empowered to make a decision,) we were given an upgrade to a superior floor without smoking.

In all honesty, that is really the only misstep we had during out 8 days at Sunshine over 2 days. As far as amenities go, everything was reasonably high standard for China.

They had a miniature golf course which they charged a ridiculously high amount of money to play on. It was VERY simple: basically astroturf with holes drilled into it. We had assumed that playing would be free or for a nominal fee. During our entire time there we didn't see even one person playing miniature golf.

Room was very comfortable. Internet was more than adequate. And the staff was excellent. All in all a positive experience. Definitely my choice of hotel when I am back in Shenzhen.

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank tombonyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 20 January 2011

Stayed here in Jan 2011 for 3days in total, great check in staff, spoke english, cantonese and mandarin.

Good facilities, golf, pool, spa, currency exchange at the counter and great restaurant where we had dim sum on the first day. very big and plush restaurant.

The location is great, lots of shops, cafes and restaurants near by.

Walking distance to Dong Men centre, a short cab ride away from Lo Hu station and shopping district.

Rooms are comfortable as has everything we needed, although the first room i stayed in had a window facing a wall so no natural light- it was a standard room. the executive suite, one up from standard had a view of the street which was very nice. Also each room has all the amenities, shower cap, soap etc.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JenniferNgn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunshine Hotel Shenzhen

Property: Sunshine Hotel Shenzhen
Address: No.2001 Jiabin Road, Luohu District, Shenzhen 518005, China
Phone Number:
Region: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Best Value Hotel in Shenzhen
#23 Spa Hotel in Shenzhen
#35 Luxury Hotel in Shenzhen
Price Range (Based on Average Rates): €
Hotel Class:5 star — Sunshine Hotel Shenzhen 5*
Number of rooms: 357
Official Description (provided by the hotel):
Time honored brand with newly docorated Imperial Rooms. Exclusive service guarantees you a pleasant & peace stay. ... more   less 
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Also Known As:
Shenzhen Sunshine Hotel

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