We booked 3 1-bedroom suites to stay over the period when Xiamen was having its Bric Summit. The security at the hotel was very stringent.Everyday we were being checked rigorously when we came back from our outings. We were made to drink water from every water bottle. All umbrellas after being scanned have to be opened again. Either their scanners are not reliable or their SOP needs to be reviewed again. They even checked a two year old kid daily and made her go through the physical scan after a 4 day stay there. It was a terribly frustrating stay. One of the days we came back in the rain, the people from the hotel who were directing traffic did not allow us to alight at the porch but at the side of the hotel that was not sheltered, all because n EMPTY BRIC bus was stationed near the porch. We and our 2 year old kid had to walk in the rain to get to the hotel after which we were being scanned like we were undesired guests again.
The hotel was not very clean. One of the walls in the toilet was mouldy. The bedsheet had fresh blood stain. We had to make them change the bedsheet before we could sleep for the night. We asked for an extra blanket. The receptionist told us to just increase the temperature of the aircon. We had to insist before they give us a blanket. I am lost for words at how we were treated as guests in the hotel.
- Official Description (provided by the hotel):
- Enjoy a five-star luxury hotel and serviced suites experience in Xiamen Indulge in modern luxury in the heart of Xiamen's financial and entertainment district at Pan Pacific Xiamen. Located within a short five-minute walk to Xiamen-Gulang Island Ferry Terminal, 20 minutes away from the international airport and within walking distance from the city's major attractions, our hotel is your gateway to a myriad of enriching experiences amidst the alluring old-world charm of China. At 29 storeys high, our modern hotel affords stunning views of Xiamen's spectacular coastline. The 354 artistically decorated rooms and fully equipped serviced suites and apartments are equipped with thoughtful lighting effects to create a relaxing retreat. Offering well-appointed wellness and meeting facilities and a wide array of superior epicurean options, Pan Pacific Xiamen provides the perfect base for both the discerning business and leisure travellers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Pan Pacific Hotels Group, Travel Republic (UK), Agoda, Booking.com, Hotels.com, Ebookers, 5viajes2012 S.L. and HotelQuickly so you can book your Pan Pacific Xiamen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Pan Pacific Xiamen Hotel Xiamen
- Xiamen Pan Pacific
- Sofitel Xiamen
- Xiamen Sofitel