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Reviewed 3 weeks ago

Near to central of old market, take around 10 minutes walking distance, or less than 5 minutes by TukTuk. The hotel staff are very helpful in answering questions and always show smiling faces. the interior design of the hotel is stunning and with a nice swimming pool.

  • Stayed: October 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank M_leung2291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Stayed for four nights and having excellent services. Staff are friendly and always having big smile. Room is clean and beddings are comfortable. Breakfast is good and they prepared breakfast boxes for us to visit Angkor Wat in the early morning.

  • Stayed: October 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank kevinklchu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarai R, Manager at Sarai Resort & Spa, responded to this reviewResponded 2 weeks ago

Dear kevinklchu,

Greetings from Sarai Resort and Spa!

Thank you so much for your stay with us recently and share your great experience on tripadvisor.com. We do hope you had a wonderful trip while visiting the kingdom of wonder.

It was great to hearing that you enjoyed your stay and services provided by our team while staying with us here. Thanks for your comment about,room is clean and bed is comfortable, breakfast is good and also your compliment to our staff are friendly and always having big smile. So we will definitely share your great comment to them as it is a good inspiration to encourage them to work harder to offer the best service from heart to all of our customers and to make them feel as home whenever they are a way from home.

On behalf of the entire team of the resort, i would like to thanks for your kind support to our Sarai family. As may already knew that Sarai is charitable hotel due to the revenues that we made every month are generated to support to local communities and charities such as water filter system, building and its maintenance etc… ( as per poster placed in our hotel lobby about Sarai CSR) and we also support to 3 other nonprofit schools in Siem Reap city such as one kindergarten named as RAINBOW SCHOOL, one primary school named as NIBC (New International Builder Community) these two schools are for young local students at the country side and one more academic institute named as NIBI (New International Bethany Institute) this institute is offered the full scholarship to every adult learners not only Cambodian but also from South East Asia such as this year we’ve got some students from Cambodia, Laos, Myanmar and Thailand.

Once again, we thank you so much for helping our Sarai family on this contribution by staying with us while visited Siem Reap, Cambodia. We do hope that you will be back to visit Siem Reap and stay with us again in the near future.


Best regards,

Meas Bunrong
Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We had a fantastisk stay at this hotel. The service was excellent and the best we have had in any hotel. We extended our stay here because the hotel was so great. Rooms were big and had a nice athmostphere. The poolarea was great. The breakfast was delicious and also dinner at the restaurant. We can highly recommend this hotel to others!

Stayed: October 2018, travelled as a couple
Thank Audpaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarai R, Manager at Sarai Resort & Spa, responded to this reviewResponded 2 weeks ago

Dear Audpaud,

Greetings from Sarai Resort and Spa!

Thank you so much for your stay with us recently and share your great experience on tripadvisor.com. We do hope you had a wonderful trip while visiting the kingdom of wonder.

It was our great pleasure to have you as a guest at Sarai Resort and Spa. Thanks for your comment such as service was excellent and the best you have had in any hotel, the room is big with a nice atmosphere, the pool is great, the breakfast and dinner at our restaurant was delicious. So we will definitely share this great comment to our Sarai family members as it is a good inspiration in order to encourage them to work harder to exceed our guests expectation.

On behalf of the entire team of the resort, i would like to thanks for your kind support to our Sarai family. As may already knew that Sarai is charitable hotel due to the revenues that we made every month are generated to support to local communities and charities such as water filter system, building and its maintenance etc… ( as per poster placed in our hotel lobby about Sarai CSR) and we also support to 3 other nonprofit schools in Siem Reap city such as one kindergarten named as RAINBOW SCHOOL, one primary school named as NIBC (New International Builder Community) these two schools are for young local students at the country side and one more academic institute named as NIBI (New International Bethany Institute) this institute is offered the full scholarship to every adult learners not only Cambodian but also from South East Asia such as this year we’ve got some students from Cambodia, Laos, Myanmar and Thailand.

Once again, thank you so much for helping our Sarai family on this contribution by staying with us while visited Siem Reap, Cambodia.

We do hope you will be back to visit Siem Reap and stay with us again in the near future.


Best regards,

Meas Bunrong
Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Stayed for four nights in the hotel and had no complains or inconveniences. SUPER FRIENDLY STAFF, they welcome you from the hotel and allow you to have a beautiful stay in Cambodia. I hope to be back, Sarai! Recommend 10/10

  • Stayed: October 2018, travelled with friends
    • Value
    • Location
    • Service
1  Thank _lucianajaldin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarai R, Manager at Sarai Resort & Spa, responded to this reviewResponded 2 weeks ago

Dear lucianajaldin,

Greetings from Sarai Resort and Spa!

Thank you so much for your stay with us recently and share your great experience on tripadvisor.com. We do hope you had a wonderful trip while visiting the kingdom of wonder.

It was our great pleasure to have you as a guest at Sarai Resort and Spa. Thank you for your comment to compliment to our hotel and services provided by our team to make your stay in Cambodia meet your expectation. So we will definitely share this great comment to our Sarai family members as it is a good inspiration in order to encourage them to work harder to satisfy our guests need.

On behalf of the entire team of the resort, i would like to thanks for your kind support to our Sarai family. As may already knew that Sarai is charitable hotel due to the revenues that we made every month are generated to support to local communities and charities such as water filter system, building and its maintenance etc… ( as per poster placed in our hotel lobby about Sarai CSR) and we also support to 3 other nonprofit schools in Siem Reap city such as one kindergarten named as RAINBOW SCHOOL, one primary school named as NIBC (New International Builder Community) these two schools are for young local students at the country side and one more academic institute named as NIBI (New International Bethany Institute) this institute is offered the full scholarship to every adult learners not only Cambodian but also from South East Asia such as this year we’ve got some students from Cambodia, Laos, Myanmar and Thailand.

Once again, thank you so much for helping our Sarai family on this contribution by staying with us while visited Siem Reap, Cambodia.

We do hope you will be back to visit Siem Reap and stay with us again in the near future.


Best regards,

Meas Bunrong
Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Stayed 3 nights at Sarai Resort and Spa and all I have to say is BRAVO! There is not one thing.I can complain about - Super friendly service ( TOP NOTCH, really!), amazing rooms, delicious food.. You name it.. I can't wait for my next trip to Siem Reap and to come back to this same hotel. Great value for the money and I highly recommend it to anyone who's traveling to Siem Reap. THANK YOU!

  • Stayed: October 2018, travelled with friends
    • Value
    • Rooms
    • Service
Thank Christina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarai R, Manager at Sarai Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear Christina L,

Greetings from Sarai Resort and Spa!

Thank you so much for your stay with us recently and do hope you had a wonderful trip while visiting Siem Reap Cambodia.

It was great to hearing that you enjoyed your stay and services provided by our team while staying with us here and share your great experience thru TripAdvisor webpage. Thanks for your comment and compliment to our staff,room and food and for sure we will definitely share your great comment to them as it is a great inspiration to encourage them to work harder to satisfy your needs.

On behalf of the entire team of the resort, i would like to thanks for your kind support to our Sarai family. As may already knew that Sarai is charitable hotel due to the revenues that we made every month are generated to support to local communities and charities such as water filter system, building and its maintenance etc… ( as per poster placed in our hotel lobby about Sarai CSR) and we also support to 3 other nonprofit schools in Siem Reap city such as one kindergarten named as RAINBOW SCHOOL, one primary school named as NIBC (New International Builder Community) these two schools are for young local students at the country side and one more academic institute named as NIBI (New International Bethany Institute) this institute is offered the full scholarship to every adult learners not only Cambodian but also from South East Asia such as this year we’ve got some students from Cambodia, Laos, Myanmar and Thailand.

So thanks for being a part of our Sarai family on this contribution by staying with us while visited Siem Reap, Cambodia.

We do hope that you will be back to visit Siem Reap and stay with us again in the near future.


Best regards,

Meas Bunrong
Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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